Terms of Service

1. What KickTyres is

KickTyres (“we”, “us”) is a self-service tool that helps used-car buyers in New Zealand and Australia inspect a vehicle before purchase. It provides known-fault information, guided inspection checklists, AI-assisted photo analysis, indicative valuations, and inspection reports.

2. Not professional advice. Read this carefully

KickTyres is an information tool, not a substitute for a professional pre-purchase mechanical inspection, and nothing in the service is mechanical, financial, or legal advice. Specifically:

• Risk scores, verdicts, and fault lists are based on commonly reported issues for a make, model, and year. They describe patterns, not the actual condition of the specific vehicle you are looking at.
• AI photo analysis can miss defects and can flag things that are not defects. It cannot see what a hoist, scan tool, or trained mechanic can.
• Valuations and repair-cost estimates are indicative only, generated from general market heuristics. They do not account for trim level, options, service history, or the actual condition of the vehicle.
• You are solely responsible for your purchase decision. For any significant purchase we recommend an independent professional inspection.

3. Your account

You must provide accurate details when creating an account and keep your login secure. You are responsible for activity under your account. You must be at least 16 years old to use the service.

4. Acceptable use

• Don’t scrape, bulk-query, or resell vehicle data obtained through the service.
• Don’t upload content that is unlawful or that you don’t have the right to upload.
• Don’t attempt to bypass payment, rate limits, or security measures.

5. Payments

Prices are charged in the currency of the vehicle's market, New Zealand dollars (NZD) for New Zealand vehicles and Australian dollars (AUD) for Australian vehicles, and processed by Stripe. The currency is shown alongside every price before you pay. Each inspection report is a one-off purchase tied to a single vehicle. KickTyres is not a subscription and does not bill you on a recurring basis. See our Refund Policy.

6. Vehicle data

Vehicle details in a report are based on the information you provide and KickTyres’ own research database. We do not guarantee that this data is complete, current, or error-free. Always verify critical details (ownership, security interests, odometer) independently, e.g. via a PPSR check.

7. Consumer guarantees

If you acquire the service for personal use in New Zealand, nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. If you are an Australian consumer, nothing in these terms excludes the guarantees you have under the Australian Consumer Law. If you acquire the service for business purposes, you agree the Consumer Guarantees Act 1993 does not apply.

8. Liability

To the maximum extent permitted by law, our total liability for any claim arising out of the service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for losses arising from a vehicle purchase decision, including repair costs, diminished value, or consequential loss.

9. Changes and termination

We may update these terms; material changes will be notified in the app or by email. We may suspend accounts that breach these terms. You may close your account at any time.

10. Contact & governing law

These terms are governed by New Zealand law. Nothing in them excludes rights you cannot contract out of under the law of your own country, including the Consumer Guarantees Act 1993 for New Zealand consumers and the Australian Consumer Law for Australian consumers (see section 7). Questions: support@kicktyres.com.