Jaguar I-Pace: common faults & what to check

Which Jaguar I-Pace are you looking at?

1 generation variant documented. Pick the shape you recognise: the faults, the servicing and the timeline below all narrow to it. Free, no account needed.

Electric

1 variant documented

2019–nowX5902019–nowX590EV 90kWhElectricDocumented issues8 knownSee faults & what to checkPhoto: Ethan Llamas via Wikimedia Commons, CC BY-SA 4.0.

Now narrow it to the engine

A 1.8 and a 2.4 of the same car do not fail the same way, so the faults below narrow to the engine as well as the year. Free, no account needed.

Start your free check on this Jaguar I-Pace

No plate needed. You get the risk score, the buyer's checklist and the guided inspection for the exact car you picked above — not the whole nameplate.

The checks worth doing on a Jaguar I-Pace before you hand over any money. Every documented fault is listed below, each with its own page.

• Serious issue

  Run the VIN through the Australian or NZ recall databases and ask the dealer to confirm all battery recall work and software updates are complete.

  See why

  High-voltage battery thermal overload / fire risk (repeated recalls)

  The I-Pace's 90 kWh battery has been the subject of repeated fire-risk recalls worldwide, including Australian recalls REC-005700, REC-005812 and REC-006564 on vehiclerecalls.gov.au, because battery cells can suffer thermal overload and in the worst case cause smoke or fire under the car. Interim fixes limited charging to 75% and later 90% via battery software updates, with battery modules replaced where diagnostics flagged them; owners of affected cars have been told to park and charge outdoors until fixed. Recall work is free, but a used car whose recalls are outstanding may be charge-limited, and out-of-warranty module or pack replacement is ruinously expensive.

  What you would notice

  • Charging capped below 100% by software
  • High-voltage battery warning messages
  • Smell of burning or visible smoke from under the floor (extreme cases)
  • Reduced range versus new

  Typically $8,000–$40,000 to put right.

• Serious issue

  Check 12V auxiliary battery voltage and condition.

  See why

  12V DC-DC Converter Failure Causing Total Electrical Reset

  The I-Pace relies on a DC-DC converter to step down high-voltage battery power to maintain the 12V auxiliary system. This converter is subject to failure — when it fails the 12V system collapses, causing the vehicle to lose all power functions including door locks, windows, and the ability to charge or start. The fault is documented in AU/NZ I-Pace owner communities and by independent EV workshops. A failed DC-DC converter may leave the vehicle completely inoperable until the 12V battery is manually boosted and the converter replaced.

  What you would notice

  • All electrical systems failing simultaneously — dash going dark, doors not unlocking
  • Vehicle failing to respond to key fob or charge cable
  • 12V battery repeatedly draining even with HV battery charged
  • Vehicle entering failsafe with loss of drive

  Typically $2,200–$5,000 to put right.

• Serious issue

  During test drive, apply brakes progressively from low speed and note pedal feel — it should be consistent and natural.

  See why

  Brake-by-Wire Actuator Fault Causing Stiff or Unresponsive Pedal

  The I-Pace uses a brake-by-wire system with an electric brake booster actuator replacing the conventional vacuum servo. A Jaguar technical service bulletin was issued addressing a fault in the actuator unit where the brake pedal becomes abnormally stiff — requiring very high pedal force to achieve normal braking — due to actuator motor or control logic failure. This is a safety-critical concern as it significantly increases stopping distances without warning to the driver. The TSB covers actuator replacement and software recalibration.

  What you would notice

  • Brake pedal requiring abnormally high force to achieve normal deceleration
  • Brake system warning light
  • Reduced or inconsistent regenerative braking feel
  • Brake fault message on dashboard

  Typically $1,800–$4,000 to put right.

• Costly issue

  Bring a portable charger or ask to plug the car into the seller's wallbox and watch it charge for 10-15 minutes.

  See why

  On-board charger and charging system faults

  A subset of I-Paces develop charging faults traced to the on-board AC charger and related charging control hardware: the car refuses to start an AC charge, stops charging mid-session, or DC fast-charging sessions end early with brake or battery warning messages. Jaguar issued charging-system software updates in 2021 that fixed many cars, but hardware failures of the on-board charger require replacement, which is a four-figure job out of warranty. On a used EV this is worth ruling out before purchase because a car that won't reliably charge at home is close to useless.

  What you would notice

  • AC charging fails to start or stops partway
  • Charging speed far below expected
  • Warning messages during or after DC fast charging
  • Charge flap/port errors

  Typically $1,500–$7,000 to put right.

• Common issue

  Spend five minutes working every screen function during the viewing — navigation, media, climate, camera.

  See why

  InControl Touch Pro infotainment freezes and crashes

  The I-Pace's dual-screen InControl Touch Pro system is slow and buggy, with owners reporting frozen touchscreens, spontaneous reboots, blank navigation and lost phone connectivity. Because climate and vehicle settings live in the screens, a crash makes basic controls unusable until the system restarts. Software updates (including over-the-air) improved matters but did not eliminate it, and persistent cases need module replacement, which is expensive out of warranty.

  What you would notice

  • Touchscreen frozen or unresponsive
  • System reboots while driving
  • Blank screen sections or missing navigation
  • Bluetooth/phone pairing drops

  Typically $200–$3,000 to put right.

What these repairs cost on other cars

Some of the Jaguar I-Pace’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.

• EV Battery Replacement Cost

Other Jaguar models