Thinking about buying a used Jaguar I-Pace (2018–2024) in New Zealand? We've documented 8 known faults for this model spanning electrical and brakes. Each researched and verified before it's published. The most serious issues here are rated critical. Two are set out in full below — the rest, with the symptoms, repair costs and checks for each, are free with an account.
8
Documented faults
Critical
Most serious
$1,500–$5,000
Typical repair
2
Systems covered
Known Jaguar I-Pace faults
Every fault below is documented specifically for this model — researched and verified before it’s published.
01High-voltage battery thermal overload / fire risk (repeated recalls)
CriticalOccasionalElectrical $8,000–$40,000 to fix
The I-Pace's 90 kWh battery has been the subject of repeated fire-risk recalls worldwide, including Australian recalls REC-005700, REC-005812 and REC-006564 on vehiclerecalls.gov.au, because battery cells can suffer thermal overload and in the worst case cause smoke or fire under the car. Interim fixes limited charging to 75% and later 90% via battery software updates, with battery modules replaced where diagnostics flagged them; owners of affected cars have been told to park and charge outdoors until fixed. Recall work is free, but a used car whose recalls are outstanding may be charge-limited, and out-of-warranty module or pack replacement is ruinously expensive.
Symptoms to notice
Charging capped below 100% by software
High-voltage battery warning messages
Smell of burning or visible smoke from under the floor (extreme cases)
Reduced range versus new
What to check
Run the VIN through the Australian or NZ recall databases and ask the dealer to confirm all battery recall work and software updates are complete. Ask for evidence of any battery module replacements, and check the car will actually charge to the level the seller claims — charge it while you are there if possible.
Where to look: High-voltage battery pack under the cabin floor
Ask the seller
“Have all outstanding battery recalls been completed — can you show the dealer paperwork?”
“Have any battery modules been replaced?”
“Is the battery still within its 8-year warranty, and does it charge to 100%?”
02InControl Touch Pro infotainment freezes and crashes
MinorCommonElectrical $200–$3,000 to fix
The I-Pace's dual-screen InControl Touch Pro system is slow and buggy, with owners reporting frozen touchscreens, spontaneous reboots, blank navigation and lost phone connectivity. Because climate and vehicle settings live in the screens, a crash makes basic controls unusable until the system restarts. Software updates (including over-the-air) improved matters but did not eliminate it, and persistent cases need module replacement, which is expensive out of warranty.
Symptoms to notice
Touchscreen frozen or unresponsive
System reboots while driving
Blank screen sections or missing navigation
Bluetooth/phone pairing drops
What to check
Spend five minutes working every screen function during the viewing — navigation, media, climate, camera. Reboot behaviour often shows up within a single test drive. Ask whether the car receives over-the-air updates successfully.
Where to look: Dual touchscreens in the centre console
Ask the seller
“Has the infotainment system ever been replaced or repaired?”
Symptoms, what to check, where to look and what to ask the seller — for every fault above. Free with an account, no card needed. One account covers one vehicle, so make it the car you’re actually looking at.
This page covers the model. Enter the plate of the actual car you’re looking at and see its year, engine, safety rating and register flags — free, no account needed.
Like any used car, it depends on the specific example and its service history. Across the 8 documented faults for the Jaguar I-Pace, the recurring problem areas are electrical and brakes. A Jaguar I-Pace with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.
What are the most common problems with a used Jaguar I-Pace?
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We've catalogued 8 known faults for the Jaguar I-Pace, covering electrical and brakes. Two are written out in full on this page. The rest — with the symptoms to notice, what to inspect, and typical repair costs for each — are free once you create an account.
How much do repairs cost on a Jaguar I-Pace?
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Most single repairs on the Jaguar I-Pace fall between $1,500–$5,000 at NZ independent-workshop rates. Some of the 8 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.
Should I get a pre-purchase inspection on a Jaguar I-Pace?
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Yes. A Jaguar I-Pace inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $17.90 far less than the cost of missing one of the faults on this page.