2015–2019X166X166Engine not documented for this generationEngine not documentedSee faults & what to checkKickTyres illustration, not a photograph.Mercedes-Benz GLS: common faults & what to check
Thinking about buying a used Mercedes-Benz GLS (2013–2023) in New Zealand? We've documented 10 known faults for this model spanning suspension, electrical, cooling, and transmission. Each researched and verified before it's published. The most serious issues here are rated critical. Every one is listed below with its symptoms and repair cost, and each has its own page with where to look and what to ask the seller. Free, no account needed.
Check this exact Mercedes-Benz GLS
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- Money owing
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10
Critical
$300–$4,500
6
Which Mercedes-Benz GLS are you looking at?
Engine not documented
2015–2019X166X166Engine not documented for this generationEngine not documentedSee faults & what to checkKickTyres illustration, not a photograph.
2019–nowX167X167Engine not documented for this generationEngine not documentedSee faults & what to checkKickTyres illustration, not a photograph.Now narrow it to the engine
Start your free check on this Mercedes-Benz GLS
Pick the engine above first: the GLS came with 5, and without it the report has to show all of their faults. Pick the engine
Can't confirm for this car
Mercedes-Benz GLS
Nothing has been narrowed yet, so nothing below is a claim about a particular car. Pick a year and an engine to see which faults apply.
Tell us the engine, or check the engine code on the car, before relying on this.
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What to look out for
Serious issue
Turn the steering from lock to lock while stationary with the engine running and check it is light and smooth with no warning message.
X166 Electric Power Steering Connector Water Entry, Loss of Steering Assist Recall
On late GL and early GLS X166 cars, the connector on the electric power steering control unit may not be sealed properly, so water can get in and cut the steering assist without warning, making the car very heavy to steer. Mercedes recalled it (NHTSA 17V-241 for 2016 GL and 2017 GLS; AU PRA 2017/16263 for X166 cars sold after 1 October 2015) to replace the connector and inspect the rack, replacing it if water damage is found. A related bulletin LI46.35-P-059241 covers power steering malfunction warnings with heavy steering. Check the recall has been done, because an unrepaired car can lose assist on the road.
What you would notice
Serious issue
Ask the seller whether recall RC2978 (coolant pump and vacuum circuit) was done, and ring a Mercedes dealer with the VIN to confirm.
Coolant pump leak into vacuum system, fire risk recall (GLS 400d 2.9 OM656 diesel, X167)
On X167 GLS diesels with the 2.9 OM656 six cylinder built up to 2021, the vacuum-controlled coolant pump can leak coolant into the vacuum circuit. Coolant reaching the electrical switch valves can make them heat up over time and may start a fire. Mercedes recalled affected C, E, G, S, GLE and GLS diesels in Australia (RC2978, REC-005039) and the dealer fix is free. A car that has not had the recall done can also show unexplained coolant loss.
What you would notice
Costly issue
On the test drive include stop-start traffic and a gentle slow-down to a stop, and feel for clunks as it changes down.
9G-Tronic (725.0) Harsh Shifts, Shudder and Limp Mode (X166 GL350 / GLS)
From around 2015 the GL350 BlueTEC, and every GLS350d and GLS500 after the 2016 facelift, use the 9G-Tronic 725.0 nine-speed automatic instead of the 7G-Tronic (the AMG 63 models kept a seven-speed). Owners report harsh or clunky low-speed shifts, hunting between gears, shudder when moving off, and occasional limp mode stuck in one gear. Mercedes bulletin LI27.00-P-060741 covers rough shifting, shudder and limp-home on the 725.0 and prescribes an oil level check, valve flushing, software updates and adaptation. Most cases are fixed with software and a correct oil level, but some need valve body or electrical work. There is no recall or extended warranty.
What you would notice
Costly issue
Turn the key to ignition on and check every warning light goes out once the engine is running.
X166 OM642 BlueTEC AdBlue (SCR) Tank Heater, Heated Line and NOx Sensor Faults (GL350 / GLS350d)
The X166 GL350 BlueTEC and GLS350d use the OM642 3.0 V6 diesel with an AdBlue (urea) SCR system to cut NOx. The heating element in the AdBlue tank drifts in resistance and fails (Mercedes bulletin LI49.20-P-056353 names model 166 with engine 642), the heated AdBlue delivery line can break internally, and the NOx sensors in the exhaust fail with age and heat. Any of these puts on the engine light and starts an AdBlue countdown that ends in a no-start after a set distance, and topping up AdBlue does not clear it. Parts must be coded and the SCR system re-initialised with a Mercedes-level scan tool after repair. There is no recall or extended warranty for this in NZ or AU.
What you would notice
Costly issue
Look under the car where it has been parked for oil spots below the rear of the engine.
X166 OM642 Oil Cooler Seal Leak in the Engine V (GL350 BlueTEC / GLS350d)
The OM642 V6 diesel oil cooler sits in the valley between the cylinder banks under the intake manifold, and its rubber seals harden and leak. This continues from the earlier X164 GL onto the X166 GL350 BlueTEC and GLS350d, even with the later purple Viton seals; Mercedes issued bulletin LI18.30-P-055434 for oil traces at the oil cooler in the inner V of engine 642, listed against the 2015 GL350. Oil pools in the V and runs down the back of the engine onto the transmission bell housing, and once it starts the leak tends to speed up. The seals are cheap but the intake manifold and turbo pipework must come off, so most of the cost is labour. Ignored, it can drop the oil level far enough to damage the engine.
What you would notice
Costly issue
Ask whether the car has Active Curve System (a separate hydraulic reservoir with a dipstick cap in the engine bay, or check the option list).
X166 Active Curve System Hydraulic Faults and Reservoir Oil Leak Recall
Some X166 GL and GLS cars (option code 468, mostly with the On&Offroad package and on AMG models) have Active Curve System, a hydraulic anti-roll setup with its own pump, valve blocks and reservoir. Mercedes bulletin LI32.34-P-058736 covers 'ACTIVE CURVE SYSTEM malfunction' messages and low oil pressure codes caused by air in the system, with gushing noises when cornering and oil leaking from the reservoir. Separately, a recall (NHTSA 18V-272; AU PRA 2018/16986 for X166 cars sold 1 February 2012 to 31 August 2016) replaced the reservoir dipstick and cap because low oil could foam out of the vent onto hot engine parts and start a fire. A failed pump or valve block is expensive; a car without ACS is not affected.
What you would notice
See all 10 documented issues
Depends on which engine this Mercedes-Benz GLS has — 10
Engine, transmission & cooling
01Coolant pump leak into vacuum system, fire risk recall (GLS 400d 2.9 OM656 diesel, X167)
Can't confirm for this car
Can't confirm for this car
On X167 GLS diesels with the 2.9 OM656 six cylinder built up to 2021, the vacuum-controlled coolant pump can leak coolant into the vacuum circuit. Coolant reaching the electrical switch valves can make them heat up over time and may start a fire. Mercedes recalled affected C, E, G, S, GLE and GLS diesels in Australia (RC2978, REC-005039) and the dealer fix is free. A car that has not had the recall done can also show unexplained coolant loss.
Symptoms to notice
What to check
Ask the seller
029G-Tronic (725.0) Harsh Shifts, Shudder and Limp Mode (X166 GL350 / GLS)
Can't confirm for this car03X166 OM642 BlueTEC AdBlue (SCR) Tank Heater, Heated Line and NOx Sensor Faults (GL350 / GLS350d)
Can't confirm for this carElectrical
01X166 Electric Power Steering Connector Water Entry, Loss of Steering Assist Recall
Can't confirm for this car
Can't confirm for this car
On late GL and early GLS X166 cars, the connector on the electric power steering control unit may not be sealed properly, so water can get in and cut the steering assist without warning, making the car very heavy to steer. Mercedes recalled it (NHTSA 17V-241 for 2016 GL and 2017 GLS; AU PRA 2017/16263 for X166 cars sold after 1 October 2015) to replace the connector and inspect the rack, replacing it if water damage is found. A related bulletin LI46.35-P-059241 covers power steering malfunction warnings with heavy steering. Check the recall has been done, because an unrepaired car can lose assist on the road.
Symptoms to notice
What to check
Ask the seller
0248-volt mild-hybrid wiring harness recall — fire risk
Can't confirm for this car
Can't confirm for this car
The 48-volt mild-hybrid system fitted to these cars was the subject of recall action, including in Australia, after a manufacturing defect meant the threaded nut securing the 48V wiring harness under the driver's seat may not have been tightened properly. A loose high-current connection is a fire risk, which is why it was recalled rather than handled as a service item. The work is free, but a car that has been privately imported or has passed through several owners may never have had it carried out, and there is nothing visible from the driver's seat to tell you either way. The VIN is the only reliable answer.
Symptoms to notice
What to check
Ask the seller
Body, brakes, suspension & interior
01AIRMATIC air strut leaks — a corner that sits down overnight
Can't confirm for this car02X166 Airmatic Front Air Strut Leak, Valve Block and Compressor Failure
Can't confirm for this car03X166 Active Curve System Hydraulic Faults and Reservoir Oil Leak Recall
Can't confirm for this car
Can't confirm for this car
Some X166 GL and GLS cars (option code 468, mostly with the On&Offroad package and on AMG models) have Active Curve System, a hydraulic anti-roll setup with its own pump, valve blocks and reservoir. Mercedes bulletin LI32.34-P-058736 covers 'ACTIVE CURVE SYSTEM malfunction' messages and low oil pressure codes caused by air in the system, with gushing noises when cornering and oil leaking from the reservoir. Separately, a recall (NHTSA 18V-272; AU PRA 2018/16986 for X166 cars sold 1 February 2012 to 31 August 2016) replaced the reservoir dipstick and cap because low oil could foam out of the vent onto hot engine parts and start a fire. A failed pump or valve block is expensive; a car without ACS is not affected.
Symptoms to notice
What to check
Ask the seller
04AIRMATIC warning that is SOFTWARE, not a broken strut (C220C04 / C220C06)
Can't confirm for this car
Can't confirm for this car
This one is here to save a buyer several thousand dollars. Mercedes issued a technical service bulletin for the W167 and X167 platform covering an AIRMATIC fault message on the dash caused by an internal software error in the suspension control unit, logging codes C220C04 or C220C06. The remedy is a software update — replacing struts will NOT clear it. Plenty of owners have had suspension parts fitted chasing a warning that was never mechanical, and a seller may honestly tell you the car has "had suspension trouble" when what it needed was a laptop. So an AIRMATIC message on a car that actually sits level, rides normally and holds its height overnight is a very different situation from a corner on the ground.
Symptoms to notice
What to check
Ask the seller
Mercedes-Benz GLS faults in detail
Other Mercedes-Benz models
Mercedes-Benz GLS buyer questions
Is the Mercedes-Benz GLS reliable?
Like any used car, it depends on the specific example and its service history. Across the 10 documented faults for the Mercedes-Benz GLS, the recurring problem areas are suspension, electrical, and cooling. A Mercedes-Benz GLS with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.
What are the most common problems with a used Mercedes-Benz GLS?
We've catalogued 10 known faults for the Mercedes-Benz GLS, covering suspension, electrical, and cooling. All 10 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.
How much do repairs cost on a Mercedes-Benz GLS?
Most single repairs on the Mercedes-Benz GLS fall between $300–$4,500 at NZ independent-workshop rates. Some of the 10 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.
Should I get a pre-purchase inspection on a Mercedes-Benz GLS?
Yes. A Mercedes-Benz GLS inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.