Skip to content
MajorVery commonElectrical

Jaguar I-Pace: 12V battery drain — car dead or won't wake

12V battery drain — car dead or won't wake is a very common electrical fault on the Jaguar I-Pace on the 2019–2024 cars, and we rate it major. Putting it right costs $400 to $1,000 at New Zealand independent workshop rates. Below is what goes wrong, the symptoms to notice on a test drive, where to look, and what to ask the seller before you hand over any money. It is one of 8 documented faults on the Jaguar I-Pace.

Vehicle
Jaguar I-Pace
Years
2019–2024
Fuel
ev
System
Electrical

This page covers the Jaguar I-Pace as a model. Some faults only affect particular engines or build years — enter a plate below to narrow the list to one car.

All Jaguar I-Pace faults8 documented faults on this model

What you are looking at

No photograph available

We do not hold a verified photograph of the 12V battery yet. We would rather show none than show a picture of a different part.

What goes wrong

Phantom 12V battery drain is the most widely reported I-Pace ownership problem. Control modules — particularly the battery charging control module and gateway module — repeatedly wake the car while parked or after high-voltage charging, flattening the small 12V battery that the car needs to boot up, so owners find a completely dead car in the morning, sometimes straight after an overnight charge. Jaguar issued service software fixes addressing quiescent drain and post-charging drain, but older cars that miss updates keep suffering, and repeated deep discharges kill the 12V battery itself. A flat 12V leaves the car unopenable and undriveable even with a full traction battery.

What you would notice

  • Car completely dead / won't unlock after sitting or after overnight charging
  • 12V battery warning messages
  • Modules offline or infotainment amnesia after restart
  • Repeated 12V battery replacements in the history

How to check it

Where to look. 12V auxiliary battery and charging control modules — front compartment/under-bonnet area

  1. Ask when the 12V battery was last replaced and whether all software updates (including battery/charging module updates) are current at a Jaguar dealer.

  2. Check the service history for repeat flat-battery visits.

  3. On the test drive, note any low-voltage warnings after DC fast charging.

Parts involved: 12V battery.

What it costs to put right

$400 to $1,000 at New Zealand independent workshop rates. That is for this job on its own, not for the car.

An estimate, in NZD, for the repair as normally carried out. What a specific car costs depends on which part has failed and what it damaged on the way — treat this as the floor for a negotiation, not a quote.

Ask the seller

  • “Has the car ever failed to wake or needed jump-starting?”
  • “Is the vehicle software fully up to date at a dealer?”
  • “How many 12V batteries has it had?”

Now check the Jaguar I-Pace you are actually looking at

Everything above is true of the model, and it is free. What it does not tell you is whether THIS car has been looked after: its odometer history and whether the reading has ever gone backwards, whether there is still money owing on it, whether it has been reported stolen, how many owners it has had and what it is really worth today. That comes from the official records for that plate. Enter the plate for the free details, or get the full history and a market valuation from $13.49.

Not sure what you would be paying for? See what a full KickTyres check includes.

Where this comes from

The failure described above is documented in the sources below. The inspection instructions and the cost estimate are KickTyres’ own interpretation of them.

  • i-paceforum.com 'Trying to look for clues behind the 12v issues' thread
  • ipaceforums.co.uk 'Phantom 12v battery drain' thread
  • Go-Parts 2019-2024 I-Pace electrical faults guide

Jaguar I-Pace buyer questions

Is 12v battery drain — car dead or won't wake serious on a Jaguar I-Pace?

We rate it major and very common on the Jaguar I-Pace. Phantom 12V battery drain is the most widely reported I-Pace ownership problem. Control modules — particularly the battery charging control module and gateway module — repeatedly wake the car while parked or after high-voltage charging, flattening the small 12V battery that the car needs to boot up, so owners find a completely dead car in the morning, sometimes straight after an overnight charge. Jaguar issued service software fixes addressing quiescent drain and post-charging drain, but older cars that miss updates keep suffering, and repeated deep discharges kill the 12V battery itself. A flat 12V leaves the car unopenable and undriveable even with a full traction battery.

How much does it cost to fix on a Jaguar I-Pace?

$400 to $1,000 at New Zealand independent workshop rates. That figure is for this job on its own. A car showing the symptoms on this page is usually worth either walking away from or negotiating down by at least the repair figure.

Which Jaguar I-Pace years are affected?

Our research records this fault on the 2019–2024 Jaguar I-Pace. Build dates move around, especially on imported cars, so treat the range as the years to look hardest at rather than a guarantee either way. The official records tell you the exact build and first registration date for the car in front of you.

How do I check for it before I buy?

Ask when the 12V battery was last replaced and whether all software updates (including battery/charging module updates) are current at a Jaguar dealer. Check the service history for repeat flat-battery visits. On the test drive, note any low-voltage warnings after DC fast charging. Look here: 12V auxiliary battery and charging control modules — front compartment/under-bonnet area