Kia Soul: common faults & what to check
Thinking about buying a used Kia Soul (2009–2019) in New Zealand? We've documented 8 known faults for this model spanning engine, electrical, and suspension. Each researched and verified before it's published. The most serious issues here are rated critical. Every one is listed below with its symptoms and repair cost, and each has its own page with where to look and what to ask the seller. Free, no account needed.
Check this exact Kia Soul
- Odometer history
- Money owing
- Reported stolen
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8
Critical
$350–$800
3
Which Kia Soul are you looking at?
Petrol
Electric
Now narrow it to the engine
Start your free check on this Kia Soul
Pick the engine above first: the Soul came with 3, and without it the report has to show all of their faults. Pick the engine
Can't confirm for this car
Kia Soul
Nothing has been narrowed yet, so nothing below is a claim about a particular car. Pick a year and an engine to see which faults apply.
Tell us the engine, or check the engine code on the car, before relying on this.
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What to look out for
Serious issue
Start from cold and listen for any knock or heavy tick deep in the engine, then rev gently and listen again.
2.0 Nu GDI connecting-rod bearing failure and fire risk
The PS Soul's 2.0 'Nu' GDI engine was the subject of a Kia recall (around 295,000 US vehicles, 2014-2015 Souls) for excessive connecting-rod bearing wear that can let the rod punch through the block, dumping oil and risking an under-bonnet fire. Dealers inspected/tested engines and fitted knock-sensor (KSDS) software, replacing engines where needed. On NZ/AU-delivered and imported cars, confirm the recall work was done and listen hard for any bottom-end knock — this is the make-or-break check on a PS Soul.
What you would notice
Costly issue
Cold-start the engine and listen immediately for chain rattle from the front before oil pressure builds.
2.0 Nu GDI Timing Chain Stretch
The Kia Nu 2.0 GDI four-cylinder engine used in the 2012–2019 Soul has documented timing chain stretch, with KiaTechInfo TSBs acknowledging the condition and issuing tensioner updates. The fault is linked to infrequent oil changes, incorrect oil viscosity, and the original tensioner design. A stretched chain causes variable valve timing errors, rough running, and potential valve-to-piston damage if the chain skips a tooth.
What you would notice
Costly issue
With the car stationary, turn the steering from lock to lock slowly and listen for grinding, clunking, or grating from the top of the strut towers.
Front Strut Top Mount Bearing Collapse
The Soul's MacPherson strut top mounts use a bearing to allow steering rotation. These bearings deteriorate with age and kilometres, causing clunking over bumps and imprecise steering feedback. Failure progresses from subtle noise to a pronounced knock that is frequently mistaken for worn ball joints. The fault is common on NZ/AU examples exposed to typical road surfaces and is a standard finding on higher-mileage cars.
What you would notice
Costly issue
Ask for a battery state-of-health (SOH) reading and compare the real range against the original figure.
Soul EV (27kWh) battery degradation and range loss
The electric PS Soul uses a small 27kWh battery, so any capacity loss with age hits usable range hard, and imported examples vary widely in battery health. Watch for reduced range, slower charging and any battery-management warnings. Out of warranty a high-voltage battery is very expensive, so on an EV Soul the battery's state of health is by far the most important number — more than mileage or cosmetics.
What you would notice
Costly issue
Check the oil level and colour and ask how much it uses.
2.0 engine oil consumption and top-end noise
The first-generation AM Soul's 2.0 petrol can develop noticeable oil consumption and a top-end tick as it ages, and the later 2.0 'Nu' engines in these cars sit on the edge of the engine-family issues that led to recalls on the following generation. It's usually a top-up-and-monitor situation rather than instant failure, but an engine that's been run low on oil is at real risk, so consumption history matters on a car this age.
What you would notice
Common issue
Rock the steering gently side to side while stationary and feel/listen for a clunk.
Steering column/coupler clunk and front-end knocks
AM Soul owners commonly report a clunk or knock felt through the steering, traced to the steering column coupler/intermediate shaft, along with the usual worn front suspension links and bushes by this age. The steering clunk is more unsettling than dangerous but should be checked, and a car with several worn front-end parts rides poorly and may fail a WOF. These are cheap, normal fixes and useful bargaining points.
What you would notice
See all 8 documented issues
Depends on which engine this Kia Soul has — 8
Engine, transmission & cooling
012.0 Nu GDI connecting-rod bearing failure and fire risk
Can't confirm for this car022.0 Nu GDI Timing Chain Stretch
Can't confirm for this car032.0 engine oil consumption and top-end noise
Can't confirm for this car
Can't confirm for this car
The first-generation AM Soul's 2.0 petrol can develop noticeable oil consumption and a top-end tick as it ages, and the later 2.0 'Nu' engines in these cars sit on the edge of the engine-family issues that led to recalls on the following generation. It's usually a top-up-and-monitor situation rather than instant failure, but an engine that's been run low on oil is at real risk, so consumption history matters on a car this age.
Symptoms to notice
What to check
Ask the seller
Electrical
01Soul EV (27kWh) battery degradation and range loss
Can't confirm for this car
Can't confirm for this car
The electric PS Soul uses a small 27kWh battery, so any capacity loss with age hits usable range hard, and imported examples vary widely in battery health. Watch for reduced range, slower charging and any battery-management warnings. Out of warranty a high-voltage battery is very expensive, so on an EV Soul the battery's state of health is by far the most important number — more than mileage or cosmetics.
Symptoms to notice
What to check
Ask the seller
02EVAP/purge valve faults triggering the check-engine light
Can't confirm for this car
Can't confirm for this car
A frequent, low-drama complaint on the AM Soul is a check-engine light from the evaporative-emissions (EVAP) system — often a stuck purge valve or a loose/failed fuel-cap seal — which can also cause a slightly rough idle or a fuel smell. It's cheap to fix but will fail an emissions check and keeps the warning light on, which can mask other faults. Worth clearing up before purchase so the light isn't hiding something bigger.
Symptoms to notice
What to check
Ask the seller
Body, brakes, suspension & interior
01Front Strut Top Mount Bearing Collapse
Can't confirm for this car
Can't confirm for this car
The Soul's MacPherson strut top mounts use a bearing to allow steering rotation. These bearings deteriorate with age and kilometres, causing clunking over bumps and imprecise steering feedback. Failure progresses from subtle noise to a pronounced knock that is frequently mistaken for worn ball joints. The fault is common on NZ/AU examples exposed to typical road surfaces and is a standard finding on higher-mileage cars.
Symptoms to notice
What to check
Ask the seller
02Steering column/coupler clunk and front-end knocks
Can't confirm for this car
Can't confirm for this car
AM Soul owners commonly report a clunk or knock felt through the steering, traced to the steering column coupler/intermediate shaft, along with the usual worn front suspension links and bushes by this age. The steering clunk is more unsettling than dangerous but should be checked, and a car with several worn front-end parts rides poorly and may fail a WOF. These are cheap, normal fixes and useful bargaining points.
Symptoms to notice
What to check
Ask the seller
03Rear Trailing Arm Bush Deterioration
Can't confirm for this car
Can't confirm for this car
The rear trailing arm bushes on the Soul deteriorate with age, causing rear handling vagueness, clunking over bumps, and tyre wear. NZ/AU road surfaces and UV exposure accelerate rubber degradation. Worn bushes allow rear axle geometry to shift under load, causing unpredictable handling in cornering and alignment that drifts out of specification between services.
Symptoms to notice
What to check
Ask the seller
Kia Soul faults in detail
What these repairs cost on other cars
Some of the Kia Soul’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.
Other Kia models
Kia Soul buyer questions
Is the Kia Soul reliable?
Like any used car, it depends on the specific example and its service history. Across the 8 documented faults for the Kia Soul, the recurring problem areas are engine, electrical, and suspension. A Kia Soul with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.
What are the most common problems with a used Kia Soul?
We've catalogued 8 known faults for the Kia Soul, covering engine, electrical, and suspension. All 8 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.
How much do repairs cost on a Kia Soul?
Most single repairs on the Kia Soul fall between $350–$800 at NZ independent-workshop rates. Some of the 8 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.
Should I get a pre-purchase inspection on a Kia Soul?
Yes. A Kia Soul inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.