MajorCommonTransmission

Mazda CX-60: Clunky / jerky 8-speed auto and TCM software recall

Clunky / jerky 8-speed auto and TCM software recall is a common transmission fault on the Mazda CX-60 on the 2023 onward cars, and we rate it major. Putting it right costs $0 to $500 at New Zealand independent workshop rates. Below is what goes wrong, the symptoms to notice on a test drive, where to look, and what to ask the seller before you hand over any money. It is one of 11 documented faults on the Mazda CX-60.

Vehicle: Mazda CX-60
Years: 2023 onward
Fuel: diesel
Gearbox: auto
System: Transmission

This page covers the Mazda CX-60 as a model. Some faults only affect particular engines or build years — enter a plate below to narrow the list to one car.

All Mazda CX-60 faults11 documented faults on this model

What you are looking at

No photograph available

We do not hold a verified photograph of the Torque converter or Clutch yet. We would rather show none than show a picture of a different part.

What goes wrong

The CX-60's in-house 8-speed automatic (a clutch-pack design rather than a torque converter) was widely criticised as jerky and clunky at low speed, too keen to kick down, and rarely in the right gear. Mazda issued a recall for a transmission control-module software fault on 2023-2024 diesel CX-60/CX-90s and later offered a transmission tune that improved things markedly. Make sure any car you buy has had the updates.

What you would notice

Clunk or jerk when setting off or slowing
Harsh, hunting gear changes at low speed
Feels like it's in the wrong gear

How to check it

Where to look. 8-speed automatic transmission

Confirm by VIN that the transmission software recall and any goodwill transmission tune have been applied. On the test drive do plenty of low-speed stop-start driving and feel how smoothly it takes up and changes. Some low-speed firmness remains even on updated cars.

Parts involved: Torque converter, Clutch.

What it costs to put right

$0 to $500 at New Zealand independent workshop rates. That is for this job on its own, not for the car.

An estimate, in NZD, for the repair as normally carried out. What a specific car costs depends on which part has failed and what it damaged on the way — treat this as the floor for a negotiation, not a quote.

Ask the seller

“Has the transmission software recall and update been done?”
“Does it clunk or jerk at low speed?”

Now check the Mazda CX-60 you are actually looking at

Everything above is true of the model, and it is free. What it does not tell you is whether THIS car has been looked after: its odometer history and whether the reading has ever gone backwards, whether there is still money owing on it, whether it has been reported stolen, how many owners it has had and what it is really worth today. That comes from the official records for that plate. Enter the plate for the free details, or get the full history and a market valuation from $13.49.

Not sure what you would be paying for? See what a full KickTyres check includes.

Where this comes from

The failure described above is documented in the sources below. The inspection instructions and the cost estimate are KickTyres’ own interpretation of them.

CarsGuide '2023-2024 Mazda CX-60 and CX-90 diesel variants... product safety recall for transmission fix'
WhichCar 'Mazda CX-60 and CX-90: No immediate fix for suspension and transmission concerns'

Mazda CX-60 buyer questions

Is clunky / jerky 8-speed auto and tcm software recall serious on a Mazda CX-60?

We rate it major and common on the Mazda CX-60. The CX-60's in-house 8-speed automatic (a clutch-pack design rather than a torque converter) was widely criticised as jerky and clunky at low speed, too keen to kick down, and rarely in the right gear. Mazda issued a recall for a transmission control-module software fault on 2023-2024 diesel CX-60/CX-90s and later offered a transmission tune that improved things markedly. Make sure any car you buy has had the updates.

How much does it cost to fix on a Mazda CX-60?

$0 to $500 at New Zealand independent workshop rates. That figure is for this job on its own. A car showing the symptoms on this page is usually worth either walking away from or negotiating down by at least the repair figure.

Which Mazda CX-60 years are affected?

Our research records this fault on the 2023 onward Mazda CX-60. Build dates move around, especially on imported cars, so treat the range as the years to look hardest at rather than a guarantee either way. The official records tell you the exact build and first registration date for the car in front of you.