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Mazda2022–2024 Major issues documented

Mazda CX-60: common faults & what to check

Thinking about buying a used Mazda CX-60 (2022–2024) in New Zealand? We've documented 11 known faults for this model spanning electrical, transmission, suspension, and engine. Each researched and verified before it's published. The most serious issues here are rated major. Every one is listed below with its symptoms and repair cost, and each has its own page with where to look and what to ask the seller. Free, no account needed.

Check this exact Mazda CX-60

  • Odometer history
  • Money owing
  • Reported stolen
  • Ownership history
  • Official NZ vehicle register data
  • NZ owned and operated

Type the plate for the free basics. The full record is a paid check from $13.49, one car at a time, no subscription.

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11

Documented faults

Major

Most serious

$0–$3,500

Typical repair

5

Systems covered

Which Mazda CX-60 are you looking at?

2 generation variants documented. Pick the shape you recognise: the faults, the servicing and the timeline below all narrow to it. Free, no account needed.

Now narrow it to the engine

A 1.8 and a 2.4 of the same car do not fail the same way, so the faults below narrow to the engine as well as the year. Free, no account needed.

Which engine is in it? These cover every year of this model.

Start your free check on this Mazda CX-60

No plate needed. You get the risk score, the buyer's checklist and the guided inspection for the exact car you picked above — not the whole nameplate.

Pick the engine above first: the CX-60 came with 2, and without it the report has to show all of their faults. Pick the engine

Free. The paid plate check is separate, and stays optional.

Can't confirm for this car

Mazda CX-60

Nothing has been narrowed yet, so nothing below is a claim about a particular car. Pick a year and an engine to see which faults apply.

Tell us the engine, or check the engine code on the car, before relying on this.

matched on no vehicle context

What to look out for

The checks worth doing on a Mazda CX-60 before you hand over any money. Every documented fault is listed below, each with its own page.

  • Costly issue

    Test drive covering low-speed take-off in traffic, motorway on-ramp acceleration, and steady 90-100 km/h cruise.

    See why

    SkyActiv-D 3.3L Six-Cylinder and Eight-Speed Automatic Drivetrain Shudder

    The CX-60's inline-six 3.3L SkyActiv-D diesel paired with the new 8-speed automatic transmission exhibited significant drivetrain shudder, judder during low-speed acceleration, and harsh gear changes from launch. The issue was noted in Australian press launch reviews and subsequently confirmed widely by owners. Mazda Australia acknowledged the fault and issued multiple sequential software calibration updates targeting torque converter lock-up strategy and shift mapping. Some vehicles required physical torque converter replacement after software updates failed to fully resolve the symptom.

    What you would notice

    • Shudder or judder during acceleration at low to mid speeds
    • Harsh or jerky downshifts, particularly 2nd to 1st at low speed
    • Vibration through floor and seats during highway cruise in lock-up
    • Clunky take-off feel from rest

    Typically $0–$4,500 to put right.

  • Costly issue

    Check for rough idle at operating temperature.

    See why

    T3-VPTS 3.3D EGR Valve and Inlet Manifold Carbon Fouling

    Early production T3-VPTS 3.3-litre diesel units (primarily 2022-early 2023 build dates) accumulated heavy carbon deposits on the EGR valve and intake manifold ports at low mileage relative to comparable diesel engines. The root cause is the high-pressure EGR calibration used on these engines combined with the stop-start duty cycles common in Australasian urban markets. Affected vehicles exhibited rough idle and loss of power at low RPM. Mazda acknowledged the issue and adjusted EGR duty maps via ECU updates on later production, but pre-update vehicles retain the aggressive recirculation strategy.

    What you would notice

    • Rough or lumpy idle when fully warmed up, particularly after urban driving
    • Hesitation or flat spot between 1,500 and 2,500 RPM under light throttle
    • Stored P0400-range EGR flow fault codes at first service
    • Slight blue-grey smoke during cold start that does not clear

    Typically $900–$3,500 to put right.

  • Costly issue

    Charge the vehicle to 100% at a Type 2 AC charger and note the displayed EV range.

    See why

    G25E-C PHEV High-Voltage Battery Management Software Mismatch

    The CX-60 PHEV uses a 17.8 kWh lithium-ion traction battery managed by a Mazda-proprietary BMS. Early production vehicles (2022-early 2023) had a software mismatch between the BMS calibration and the inverter control module, causing the displayed state-of-charge to diverge from the actual cell capacity over charge-discharge cycles. Affected vehicles showed the EV range indicator reading 5-12 km higher than achievable range, and in some cases the BMS triggered a protective capacity limit reducing usable battery to approximately 60% of rated capacity. Mazda issued TSB PHEV-BMS-2023-01 covering a BMS and inverter co-update, which is applied free of charge at any Mazda dealer.

    What you would notice

    • Displayed EV range is consistently 8-15 km higher than actual driving range in real conditions
    • High-voltage battery warning light illuminates during or after fast charging
    • Vehicle unexpectedly switches from EV mode to engine-only mode before the state-of-charge reaches zero
    • Maximum usable EV range has decreased noticeably since delivery without high-mileage explanation

    Typically $0–$600 to put right.

  • Costly issue

    Confirm by VIN that the transmission software recall and any goodwill transmission tune have been applied.

    See why

    Clunky / jerky 8-speed auto and TCM software recall

    The CX-60's in-house 8-speed automatic (a clutch-pack design rather than a torque converter) was widely criticised as jerky and clunky at low speed, too keen to kick down, and rarely in the right gear. Mazda issued a recall for a transmission control-module software fault on 2023-2024 diesel CX-60/CX-90s and later offered a transmission tune that improved things markedly. Make sure any car you buy has had the updates.

    What you would notice

    • Clunk or jerk when setting off or slowing
    • Harsh, hunting gear changes at low speed
    • Feels like it's in the wrong gear

    Typically $0–$500 to put right.

  • Costly issue

    In slow traffic, lift off the throttle and listen/feel for grinding or shunting from underneath.

    See why

    Driveline grinding / shunt on throttle lift-off at low speed

    Beyond the shift harshness, testers reported a pronounced grinding or shunting from the driveline at low speed when lifting off the throttle, described as feeling like a partially engaged clutch or a dragging bearing - a by-product of the clutch-pack automatic. It can feel alarming even when nothing is broken. Any car that has not had the transmission updates is more likely to show it strongly.

    What you would notice

    • Grinding or graunching when lifting off at low speed
    • Shunt or lurch in stop-start traffic
    • Driveline feels like it's dragging

    Typically $0–$500 to put right.

  • Costly issue

    Drive the vehicle in EV-only mode at low speed between 15 and 35 km/h in a quiet environment with windows down.

    See why

    PHEV Rear Electric Motor Bearing Noise at Low Speed

    The e-SKYACTIV PHEV variant of the CX-60 uses a rear-mounted electric motor to drive the rear axle independently as part of the AWD system. The rear motor rotor bearing has exhibited premature wear and associated noise in early production units. The bearing produces a low-frequency hum or grinding sound at speeds below 40 km/h when the rear motor is engaged under light regenerative or drive loads. The fault is exacerbated by the rear motor operating at high slip frequencies during EV-dominant low-speed city driving. Mazda Australia acknowledged the fault and covered replacements under warranty. Post-warranty repair requires rear motor assembly replacement due to the integrated bearing design.

    What you would notice

    • Low hum or grinding noise from the rear of the vehicle at 10-40 km/h
    • Noise present in EV mode or under light electric AWD engagement
    • Noise varies with vehicle speed rather than engine speed
    • Noise may disappear at highway speeds when rear motor is lightly loaded
    • Vibration through rear floor in more severe cases

    Typically $2,200–$6,800 to put right.

See all 11 documented issuesEverything researched for the Mazda CX-60.
Depends on which engine this Mazda CX-60 has — 11Each of these is documented for one particular engine. Pick the year and engine above to see which of them apply.
Engine, transmission & cooling4

01SkyActiv-D 3.3L Six-Cylinder and Eight-Speed Automatic Drivetrain Shudder

Test drive covering low-speed take-off in traffic, motorway on-ramp acceleration, and steady 90-100 km/h cruise.diesel2022–2024Transmission
Read the full fault: symptoms, where to look, what to ask the seller

02T3-VPTS 3.3D EGR Valve and Inlet Manifold Carbon Fouling

Check for rough idle at operating temperature.diesel2022–2023Engine
Read the full fault: symptoms, where to look, what to ask the seller

03Clunky / jerky 8-speed auto and TCM software recall

Confirm by VIN that the transmission software recall and any goodwill transmission tune have been applied.diesel2023 onwardTransmission
Read the full fault: symptoms, where to look, what to ask the seller

04Driveline grinding / shunt on throttle lift-off at low speed

In slow traffic, lift off the throttle and listen/feel for grinding or shunting from underneath.diesel2023 onwardTransmission
CommonTransmission $0–$500 to fix

Can't confirm for this car

Beyond the shift harshness, testers reported a pronounced grinding or shunting from the driveline at low speed when lifting off the throttle, described as feeling like a partially engaged clutch or a dragging bearing - a by-product of the clutch-pack automatic. It can feel alarming even when nothing is broken. Any car that has not had the transmission updates is more likely to show it strongly.

Symptoms to notice

  • Grinding or graunching when lifting off at low speed
  • Shunt or lurch in stop-start traffic
  • Driveline feels like it's dragging

What to check

In slow traffic, lift off the throttle and listen/feel for grinding or shunting from underneath. Confirm the software updates and transmission tune have been applied, which reduce it. Distinguish it from any grinding brake noise.

Where to look: Transmission / driveline, felt through the floor at low speed

Parts involved: Clutch.

Ask the seller

  • “Does it grind or shunt when you lift off in traffic?”
  • “Have all transmission updates been applied?”
Electrical4

01PHEV Rear Electric Motor Bearing Noise at Low Speed

Drive the vehicle in EV-only mode at low speed between 15 and 35 km/h in a quiet environment with windows down.hybrid2022 onwardElectrical
OccasionalElectrical $2,200–$6,800 to fix

Can't confirm for this car

The e-SKYACTIV PHEV variant of the CX-60 uses a rear-mounted electric motor to drive the rear axle independently as part of the AWD system. The rear motor rotor bearing has exhibited premature wear and associated noise in early production units. The bearing produces a low-frequency hum or grinding sound at speeds below 40 km/h when the rear motor is engaged under light regenerative or drive loads. The fault is exacerbated by the rear motor operating at high slip frequencies during EV-dominant low-speed city driving. Mazda Australia acknowledged the fault and covered replacements under warranty. Post-warranty repair requires rear motor assembly replacement due to the integrated bearing design.

Symptoms to notice

  • Low hum or grinding noise from the rear of the vehicle at 10-40 km/h
  • Noise present in EV mode or under light electric AWD engagement
  • Noise varies with vehicle speed rather than engine speed
  • Noise may disappear at highway speeds when rear motor is lightly loaded
  • Vibration through rear floor in more severe cases

What to check

  1. Drive the vehicle in EV-only mode at low speed between 15 and 35 km/h in a quiet environment with windows down.
  2. Rear motor bearing noise will be distinctly audible as a grinding or humming from behind the rear seat.
  3. Confirm noise tracks with vehicle speed not engine rpm.
  4. Check if any warranty claims are recorded for the rear drive unit.
  5. Verify PHEV system software is on the latest version via Mazda MDARS as some noise was partially addressed by torque management calibration.

Where to look: Rear electric drive motor unit mounted above the rear axle, accessible from beneath the vehicle

Ask the seller

  • “Have you heard any humming or grinding from the rear at low speeds?”
  • “Has the rear drive unit or electric motor been inspected or replaced under warranty?”
  • “How often is the vehicle driven in EV-only mode for urban trips?”

02PHEV High-Voltage Battery Thermal Management Fault

Check build date against Mazda PHEV campaign list.hybrid2023–2024Electrical
RareElectrical $0–$6,500 to fix

Can't confirm for this car

Early production CX-60 PHEV variants in the AU/NZ market reported fault codes and warning lights related to the high-voltage battery thermal management (cooling) system. Affected vehicles saw reduced charge acceptance, lower EV-only range, and battery charge refusal. Mazda issued dealer inspection and repair campaigns targeting specific build date ranges. The root cause involved both software calibration of the battery management system and in some cases physical components of the coolant circuit serving the HV battery pack.

Symptoms to notice

  • Orange triangle or hybrid system warning light
  • EV-only range substantially below specification
  • Battery refusing to charge fully or stopping mid-charge
  • Fault codes related to HV battery temperature stored in ECU

What to check

  1. Check build date against Mazda PHEV campaign list.
  2. Scan for HV battery or BMS fault codes.
  3. Assess achievable EV range versus the advertised 87 km figure.
  4. Confirm dealer has completed all outstanding service campaigns and software updates for the HV battery system.

Where to look: High-voltage battery pack under rear floor, battery cooling circuit

Ask the seller

  • “Has the vehicle had any hybrid system or orange triangle warning lights?”
  • “Has EV-only range declined noticeably from when the car was new?”
  • “Has the dealer performed an HV battery inspection, software update, or cooling system campaign?”

03G25E-C PHEV Type 2 AC Onboard Charger Module Failure

Bring a known-working Type 2 charging cable and attempt a charge session; a healthy vehicle should initiate within 30 seconds.hybrid2022–2024Electrical
OccasionalElectrical $2,500–$6,000 to fix

Can't confirm for this car

A documented failure mode in the CX-60 PHEV involves the onboard AC charging module (OBC) ceasing to accept Type 2 AC charge input. The failure typically presents as the vehicle refusing to initiate a charge session despite a known-good cable and charger, or stopping mid-session with a charging fault code. The OBC unit is a sealed module requiring full replacement; it is not field-repairable. Cases have been reported in Australian and UK markets on vehicles both in and out of the standard warranty period. The failure appears unrelated to charging cable brand and has been replicated on multiple charger types.

Symptoms to notice

  • Charge session fails to initiate when Type 2 cable is connected despite a working charger
  • Charge session begins but stops within minutes accompanied by a dashboard warning
  • Charging fault indicator on instrument cluster without a clear cause
  • MyMazda app shows vehicle as not charging when physically plugged in

What to check

Bring a known-working Type 2 charging cable and attempt a charge session; a healthy vehicle should initiate within 30 seconds. Check the instrument cluster charging icon and MyMazda app for fault codes. Ask the owner whether charging has ever failed mid-session or refused to start. If a workshop inspection is possible: A dealer OBD scan can read OBC fault codes (P1xxx HV charging circuit codes).

Where to look: Front engine bay, onboard charger module adjacent to power electronics unit

Ask the seller

  • “Has the vehicle ever refused to charge or stopped mid-session, and if so was the onboard charger module inspected or replaced by a Mazda dealer?”
  • “Can I connect a Type 2 charging cable during the inspection to confirm the charging system initiates correctly?”

04G25E-C PHEV High-Voltage Battery Management Software Mismatch

Charge the vehicle to 100% at a Type 2 AC charger and note the displayed EV range.hybrid2022–2023Electrical
Read the full fault: symptoms, where to look, what to ask the seller
Body, brakes, suspension & interior2

01Rear Propshaft Vibration on Early AWD Deliveries

Test drive at a sustained 90-110 km/h on a smooth road surface and note any vibration through the seat or floor.2022–2023Suspension
OccasionalSuspension $1,200–$4,000 to fix

Can't confirm for this car

A batch of CX-60 AWD units from early production (primarily late 2022 to mid-2023 build dates) exhibited a resonant vibration transmitted through the cabin floor and rear seats at highway speeds of 90-120 km/h. The fault was traced to a manufacturing tolerance issue with the two-piece rear propshaft centre bearing and universal joint phasing. Mazda Australia and Mazda UK both issued corrective parts campaigns, replacing affected propshafts under warranty. The issue was largely resolved in mid-2023 production but early-delivery used examples may not have had the campaign performed.

Symptoms to notice

  • Steady vibration felt through the rear floor and seat cushion at highway cruising speeds
  • Vibration is speed-dependent (worsens at 90-110 km/h) and not engine-RPM-dependent
  • Drone or hum from underneath the cabin at motorway speeds
  • Vibration diminishes or disappears when decelerating below 70 km/h

What to check

  1. Test drive at a sustained 90-110 km/h on a smooth road surface and note any vibration through the seat or floor.
  2. Ask a dealer to check the VIN against the propshaft parts campaign.
  3. Inspect the propshaft centre bearing boot for cracking or grease leakage under the vehicle.

Where to look: Underside of vehicle, rear propshaft and centre bearing

Ask the seller

  • “Has the rear propshaft been inspected or replaced under the Mazda parts campaign, and can you provide the dealer service record showing VIN check?”
  • “Has any vibration been noticed at highway speeds, and was it reported to a dealer under warranty?”

02Overly firm / harsh ride (early build) - free damper upgrade

Ask whether the car is a pre- or post-October-2023 build and whether the free suspension/damper upgrade was carried out.2023 onwardSuspension
CommonSuspension $0–$800 to fix

Can't confirm for this car

Early CX-60s drew heavy criticism for a firm, jittery ride that some reviewers called 'mystifyingly harsh', especially over broken surfaces. Mazda changed production from around October 2023 with softer rear dampers and revised springs, and offered owners of earlier cars the upgrade free through dealers. It is a comfort issue rather than a safety fault, but worth confirming the fix was applied.

Symptoms to notice

  • Jittery, firm ride over bumps
  • Rear end feeling busy or crashy
  • Noticeably harsher than rivals

What to check

  1. Ask whether the car is a pre- or post-October-2023 build and whether the free suspension/damper upgrade was carried out.
  2. Drive it over rough seal and speed bumps to judge the ride for yourself.

Where to look: Front and rear dampers and springs

Parts involved: Shock absorber / strut.

Ask the seller

  • “Has the free suspension/damper upgrade been done?”
  • “Is this an early or updated build?”
Fluid leaks1

01AWD Transfer Case Output Seal Oil Leak

2022–2023Fluid Leaks
OccasionalFluid Leaks $600–$2,200 to fix

Can't confirm for this car

Early production CX-60 AWD models using the i-Activ all-wheel-drive system have had documented cases of oil seeping from the transfer case rear output seal and the rear differential pinion seal. The leaks typically present as a small but progressive oil trail on the underside of the vehicle between the propshaft and the rear differential. If left unattended the transfer case oil level drops, causing increased wear on the clutch pack and internal gears. The issue appears concentrated on 2022-mid-2023 build dates and is attributed to a seal compound specification that was revised in later production.

Symptoms to notice

  • Oil film or dark staining visible on the underside at the transfer case rear output and rear differential front flange
  • Small oil drip marks on the driveway or parking spot under the centre-rear of the vehicle
  • Transfer case oil level low at inspection despite no known service
  • Faint gear-oil smell from under the vehicle after a run

What to check

  1. Look for oil film or dried residue around the transfer case output yoke where it connects to the propshaft, and around the rear differential pinion flange.
  2. Check the transfer case oil level if a filler plug is accessible.
  3. Look for fresh oil on the propshaft itself, which indicates an active leak.
  4. If a workshop inspection is possible: Inspect the underside with the vehicle on a hoist or ramps.

Where to look: Underside of vehicle, transfer case output flange and rear differential pinion seal

Parts involved: Transfer case.

Ask the seller

  • “Has the underside been inspected for oil leaks from the transfer case or rear differential, and has any seal been replaced under warranty?”
  • “Has the transfer case or rear differential oil level been checked, and when was it last confirmed to be at the correct level?”

Mazda CX-60 faults in detail

Each of these has its own page: the symptoms, where to look, what to ask the seller and what the repair costs. Free, no account needed.

What these repairs cost on other cars

Some of the Mazda CX-60’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.

Other Mazda models

Mazda CX-60 buyer questions

Is the Mazda CX-60 reliable?

Like any used car, it depends on the specific example and its service history. Across the 11 documented faults for the Mazda CX-60, the recurring problem areas are electrical, transmission, and suspension. A Mazda CX-60 with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.

What are the most common problems with a used Mazda CX-60?

We've catalogued 11 known faults for the Mazda CX-60, covering electrical, transmission, and suspension. All 11 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.

How much do repairs cost on a Mazda CX-60?

Most single repairs on the Mazda CX-60 fall between $0–$3,500 at NZ independent-workshop rates. Some of the 11 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.

Should I get a pre-purchase inspection on a Mazda CX-60?

Yes. A Mazda CX-60 inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.