Subaru XV: EyeSight Stereo Camera Recalibration Required After Windscreen Replacement

The GK/GT XV equipped with EyeSight mounts two stereo cameras on the interior face of the windscreen. Any windscreen replacement — including stone chip-related replacement — requires a dealer-only recalibration procedure using Subaru's dedicated KOWA target board and calibration software. This is documented in Subaru's EyeSight service manual and is a mandatory step. If recalibration is skipped or incorrectly performed by non-dealer repairers, the pre-collision braking, adaptive cruise, and lane-keep functions can produce false activations or fail to detect hazards. Many insurance windscreen replacements do not automatically include the recalibration cost, leaving buyers with disabled or miscalibrated ADAS.

• EyeSight warning light or 'EyeSight Disabled' message on instrument cluster
• Adaptive cruise control unavailable or cutting out unexpectedly
• Pre-collision braking activating falsely in clear conditions, or failing to warn during approach
• Lane departure warning behaving erratically or giving incorrect alerts
• Service history showing windscreen replacement but no corresponding dealer calibration invoice

1. 1

   In the instrument cluster or MFD, check for any EyeSight warning icons (camera with an exclamation mark).

2. 2

   Test adaptive cruise control and pre-collision warning activation on a test drive.

3. 3

   Inspect the windscreen mounting bracket area for signs of a non-OEM or recently replaced screen.

4. 4

   Ask for any windscreen replacement invoices and confirm whether Subaru dealer calibration was performed and invoiced separately.

5. 5

   The EyeSight system self-test at startup should show both camera icons green.

$450 to $850 at New Zealand independent workshop rates. That is for this job on its own, not for the car.

An estimate, in NZD, for the repair as normally carried out. What a specific car costs depends on which part has failed and what it damaged on the way — treat this as the floor for a negotiation, not a quote.

• “Has the windscreen ever been replaced, and if so was EyeSight recalibration carried out by a Subaru dealer?”
• “Does the EyeSight system pass its startup self-check with no warning lights?”
• “Are there any service records or invoices confirming EyeSight calibration was completed?”

The failure described above is documented in published sources — owner forums, technical service bulletins, recall notices and workshop write-ups — held in our fault database. The inspection instructions and the cost estimate are KickTyres’ own interpretation of them, and it is a starting point for an inspection rather than a manufacturer statement.