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Hyundai2016–2022 Critical issues documented

Hyundai Ioniq: common faults & what to check

Thinking about buying a used Hyundai Ioniq (2016–2022) in New Zealand? We've documented 9 known faults for this model spanning electrical, transmission, and suspension. Each researched and verified before it's published. The most serious issues here are rated critical. Every one is listed below with its symptoms and repair cost, and each has its own page with where to look and what to ask the seller. Free, no account needed.

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9

Documented faults

Critical

Most serious

$350–$850

Typical repair

9

Service milestones

Which Hyundai Ioniq are you looking at?

3 generation variants documented. Pick the shape you recognise: the faults, the servicing and the timeline below all narrow to it. Free, no account needed.

Now narrow it to the engine

A 1.8 and a 2.4 of the same car do not fail the same way, so the faults below narrow to the engine as well as the year. Free, no account needed.

Which engine is in it? These cover every year of this model.

Start your free check on this Hyundai Ioniq

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Pick the engine above first: the Ioniq came with 3, and without it the report has to show all of their faults. Pick the engine

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Can't confirm for this car

Hyundai Ioniq

Nothing has been narrowed yet, so nothing below is a claim about a particular car. Pick a year and an engine to see which faults apply.

Tell us the engine, or check the engine code on the car, before relying on this.

matched on no vehicle context

What to look out for

The checks worth doing on a Hyundai Ioniq before you hand over any money. Every documented fault is listed below, each with its own page.

  • Serious issue

    Ask for a battery state-of-health (SOH) readout, ideally from a Hyundai dealer or an EV specialist.

    See why

    Electric Ioniq high-voltage battery / BMS charging concerns

    The fully electric Ioniq shares battery-management technology with the Kona Electric, which was subject to a major global recall for a rare fire risk from LG-supplied cells and needed battery-management (BMS) software updates. Only a small number of Ioniq Electric were named in the fire recall, but any imported EV should have had the BMS updates applied and its battery health checked. An out-of-warranty high-voltage battery is extremely expensive, so state of health matters more than anything else on this car.

    What you would notice

    • Reduced range compared to when new
    • Charging slower or stopping early
    • Battery or 'check EV system' warning lights
    • Charge limited to 80-90% by dealer software

    Typically $8,000–$20,000 to put right.

  • Serious issue

    Confirm recall 21V944000 (Hyundai recall 215) was completed via service history or Hyundai dealer VIN lookup.

    See why

    EPCU ground wiring fault causing fail-safe and power surge

    Certain 2017-2019 Ioniq Electric vehicles were found to have an unstable electrical ground connection within the Electric Power Control Unit (EPCU) system. The faulty ground can cause the vehicle to enter fail-safe mode with reduced acceleration, and in specific conditions while in fail-safe, the vehicle may unexpectedly accelerate after the accelerator pedal is released. This creates a significant loss-of-control risk. NHTSA issued recall 21V944000 (Hyundai recall 215) covering 2,679 vehicles. Remedy involves EPCU software update and repair of the ground wiring at no charge.

    What you would notice

    • Vehicle enters reduced-power fail-safe mode without warning
    • Unintended acceleration after releasing the accelerator pedal
    • Multiple warning lights on the instrument cluster
    • Loss of full drive power requiring tow

    Typically $0 to put right.

  • Serious issue

    Ask for the service history and look for a Hyundai dealer invoice or note showing recall 11D044 / REC-001706 or a high-voltage battery replacement.

    See why

    Ioniq Electric (AE EV) battery cell defect in a small batch of 2019-2020 cars, fire risk, battery replacement recall (REC-001706)

    A small batch of 2019 to 2020 Hyundai Ioniq Electric (AE EV) cars were built with high-voltage battery cells from one LG Chem plant whose anode tabs were folded incorrectly, which can cause an internal short circuit and a fire. Hyundai Australia recalled 208 cars in August 2021 (REC-001706, campaign 11D044) and replaces the whole battery pack free of charge. This is separate from the later battery management software recall REC-006587. A car that has had this recall done will have a new battery pack. Most Ioniq Electrics are not part of this recall; a Hyundai dealer can tell from the VIN.

    What you would notice

    • Usually no warning before the recall is done
    • Battery or electrical system warning light
    • Burning or chemical smell near the floor of the car

    Typically $0 to put right.

  • Costly issue

    Request a battery State of Health (SOH) diagnostic from a Hyundai dealer or EV specialist.

    See why

    28 kWh HV battery pack capacity degradation in older Ioniq EV

    The first-generation Ioniq Electric (AE) used a 28 kWh LG Chem battery pack with an 8-year/160,000 km capacity warranty (80% retention). Real-world data from NZ/AU Ioniq EV owners shows many early examples (pre-2019) losing 20–30% of usable capacity by 80,000–120,000 km, reducing effective range from ~200 km to 140–160 km. Degradation is accelerated by repeated DC fast charging, high ambient temperatures, and storage at full or empty states. Battery capacity can only be properly assessed with a diagnostic tool reading State of Health (SOH).

    What you would notice

    • Significantly reduced range compared to rated specification
    • Battery capacity gauge showing fewer bars than when new
    • Faster-than-expected charge times (less energy accepted)
    • Range estimate well below 180 km on a full charge

    Typically $4,500–$12,000 to put right.

  • Costly issue

    During the test drive, pay close attention to pull-away from rest: any shudder, vibration, or hesitation through the driveline is a red flag.

    See why

    DCT clutch pack wear and judder under 80,000 km

    The Ioniq Hybrid uses a 6-speed wet dual-clutch transmission (DCT) paired to the Kappa 1.6 GDI engine and integrated electric motor. The clutch packs are prone to premature wear and heat-induced judder, particularly during low-speed manoeuvres and in hot ambient conditions where the clutch fluid loses effectiveness. Owners report shuddering on pull-away from rest and hard or flaring gear changes. Fault codes P0811 (excessive clutch slippage) and P17EB are associated with this failure. Forum data places complete clutch pack failure at 80,000–120,000 km, though shudder can begin much earlier. The vehicle may show no fault codes for thousands of kilometres despite measurable clutch wear.

    What you would notice

    • Judder or shudder during low-speed acceleration from a standstill
    • Hard or harsh gear changes particularly between 1st and 2nd gear
    • Clutch slip sensation during moderate acceleration
    • Transmission warning light with fault codes P0811 or P17EB

    Typically $2,500–$6,000 to put right.

  • Costly issue

    Ask if it has ever been jump-started or left the owner stranded.

    See why

    12V auxiliary battery goes flat and leaves the car dead

    The Ioniq's small 12V battery powers the door locks, computers and the relays that 'boot up' the hybrid/EV system, and it drains flat far more often than a normal car. Owners report walking out to a car that won't unlock or wake up, sometimes only days after it was driven, because control modules stay awake or the DC-DC converter isn't topping the 12V up properly. It strands you but is rarely expensive if the battery itself is still good. On the electric Ioniq this can be an early sign of the same charging-unit family of faults that plague the newer EVs.

    What you would notice

    • Car completely dead, won't unlock or start
    • Needs a jump-start after sitting a few days
    • Warning about 12V battery on the dash
    • Electronics reset or clock lost

    Typically $250–$600 to put right.

Hyundai Ioniq service schedule

What falls due, and at what distance, for each generation of the Hyundai Ioniq. These are the model’s intervals — the car’s own service book is the only thing that can tell you what has actually been done to it.

Hyundai Ioniq (AE) - Plug-in Hybrid · 2017–2024 · 1.6L GDi Plug-in Hybrid (Kappa II) - PHEV variant with larger battery

Plug-in Hybrid

Due by distance

  1. 60,000 km

    Full transmission fluid change, plus a check on the high-voltage battery's state of health.

  2. 100,000 km

    Inspect suspension bushings and consider coolant system flushes to maintain hybrid efficiency.

  3. 150,000 km

    Have a qualified EV/hybrid specialist run a deep-scan battery report to check for cell degradation.

Hyundai Ioniq (AE) - Hybrid · 2016–2024 · 1.6L GDi Hybrid (Kappa II) - Standard Hybrid powertrain

Hybrid Electric

Due by distance

  1. 100,000 km

    Inspect the secondary coolant system and check the regenerative brake pads' condition.

  2. 150,000 km

    Have a qualified hybrid technician run a health check on the high-voltage battery pack's capacity.

  3. 200,000 km

    Standard maintenance items, spark plugs, ignition coils and possible transmission fluid exchanges included, become priority here.

Hyundai Ioniq (AE) - Electric · 2016–2024 · Permanent Magnet Synchronous Motor - BEV variant

Electric

Due by distance

  1. 60,000 km

    Flush the high-voltage battery cooling system and check the reduction gear oil.

  2. 100,000 km

    Have a specialist check the 12V auxiliary battery's health, since it can become less reliable near this mark, often causing electrical glitches.

  3. 150,000 km

    Have a certified EV technician inspect the drive motor coolant pump and ensure the cabin air filtration housing is debris-free.

See all 9 documented issuesEverything researched for the Hyundai Ioniq, including 4 rated critical.
Depends on which engine this Hyundai Ioniq has — 9Each of these is documented for one particular engine. Pick the year and engine above to see which of them apply.
Engine, transmission & cooling1
Electrical7

01Electric Ioniq high-voltage battery / BMS charging concerns

Ask for a battery state-of-health (SOH) readout, ideally from a Hyundai dealer or an EV specialist.ev2017–2022Electrical
RareElectrical $8,000–$20,000 to fix

Can't confirm for this car

The fully electric Ioniq shares battery-management technology with the Kona Electric, which was subject to a major global recall for a rare fire risk from LG-supplied cells and needed battery-management (BMS) software updates. Only a small number of Ioniq Electric were named in the fire recall, but any imported EV should have had the BMS updates applied and its battery health checked. An out-of-warranty high-voltage battery is extremely expensive, so state of health matters more than anything else on this car.

Symptoms to notice

  • Reduced range compared to when new
  • Charging slower or stopping early
  • Battery or 'check EV system' warning lights
  • Charge limited to 80-90% by dealer software

What to check

  1. Ask for a battery state-of-health (SOH) readout, ideally from a Hyundai dealer or an EV specialist.
  2. Confirm any BMS/battery software campaigns were completed.
  3. Compare the real-world range the owner sees against the original rating.
  4. On imports, ask what recall work was done overseas.

Where to look: High-voltage battery under the floor; BMS module

Ask the seller

  • “Do you have a recent battery state-of-health figure?”
  • “Were the battery/BMS software recalls done?”
  • “What real range do you get on a full charge?”

02EPCU ground wiring fault causing fail-safe and power surge

Confirm recall 21V944000 (Hyundai recall 215) was completed via service history or Hyundai dealer VIN lookup.ev2017–2019Electrical
RareElectrical $0 to fix

Can't confirm for this car

Certain 2017-2019 Ioniq Electric vehicles were found to have an unstable electrical ground connection within the Electric Power Control Unit (EPCU) system. The faulty ground can cause the vehicle to enter fail-safe mode with reduced acceleration, and in specific conditions while in fail-safe, the vehicle may unexpectedly accelerate after the accelerator pedal is released. This creates a significant loss-of-control risk. NHTSA issued recall 21V944000 (Hyundai recall 215) covering 2,679 vehicles. Remedy involves EPCU software update and repair of the ground wiring at no charge.

Symptoms to notice

  • Vehicle enters reduced-power fail-safe mode without warning
  • Unintended acceleration after releasing the accelerator pedal
  • Multiple warning lights on the instrument cluster
  • Loss of full drive power requiring tow

What to check

  1. Confirm recall 21V944000 (Hyundai recall 215) was completed via service history or Hyundai dealer VIN lookup.
  2. Check that EPCU software was updated and ground wiring repaired.
  3. Verify owner notification letter was received February 2022.
  4. During a test drive, note any unexpected power delivery changes or warning lights.

Where to look: Electric Power Control Unit (EPCU), front engine bay

Ask the seller

  • “Has Hyundai recall 215 (NHTSA 21V944000) been completed for EPCU ground wiring?”
  • “Has the vehicle ever experienced unexpected acceleration or power-loss events?”

03Ioniq Electric (AE EV) battery management software fire risk recall (2018-2022, REC-006587)

ev2018–2022Electrical
OccasionalElectrical $0 to fix

Can't confirm for this car

On the AE Ioniq Electric (the full EV, not the hybrid or plug-in hybrid) from 2018 to 2022, a battery management software fault can allow an electrical short circuit in the high-voltage battery while the car is charging or parked, which can start a fire. Hyundai Australia recalled 1,403 cars in April 2026 (REC-006587, campaign 61D018). The dealer checks the battery and either updates the software or repairs the battery, free of charge.

Symptoms to notice

  • Usually no warning before the fault
  • Battery or electrical warning message on the dash
  • Charging stops unexpectedly

What to check

  1. Ask for written proof the battery management recall (Hyundai campaign 61D018, REC-006587) has been completed, or have a Hyundai dealer check the VIN before you buy.
  2. Check the dash shows no battery or electrical warnings when the car is switched on.
  3. If a workshop inspection is possible: a Hyundai dealer can run the recall battery diagnosis and confirm the software level.

Where to look: High-voltage battery pack under the floor and its battery management system

Ask the seller

  • “Has the 2026 battery management recall been done, and can I see the paperwork?”
  • “Has the car ever shown a battery warning or stopped charging on its own?”

04Ioniq Electric (AE EV) battery cell defect in a small batch of 2019-2020 cars, fire risk, battery replacement recall (REC-001706)

Ask for the service history and look for a Hyundai dealer invoice or note showing recall 11D044 / REC-001706 or a high-voltage battery replacement.ev2019–2020Electrical
RareElectrical $0 to fix

Can't confirm for this car

A small batch of 2019 to 2020 Hyundai Ioniq Electric (AE EV) cars were built with high-voltage battery cells from one LG Chem plant whose anode tabs were folded incorrectly, which can cause an internal short circuit and a fire. Hyundai Australia recalled 208 cars in August 2021 (REC-001706, campaign 11D044) and replaces the whole battery pack free of charge. This is separate from the later battery management software recall REC-006587. A car that has had this recall done will have a new battery pack. Most Ioniq Electrics are not part of this recall; a Hyundai dealer can tell from the VIN.

Symptoms to notice

  • Usually no warning before the recall is done
  • Battery or electrical system warning light
  • Burning or chemical smell near the floor of the car

What to check

Ask for the service history and look for a Hyundai dealer invoice or note showing recall 11D044 / REC-001706 or a high-voltage battery replacement. Ask the seller if they ever received a Hyundai recall letter. Switch the car on and check there are no battery or electrical warning lights. If a workshop inspection is possible: ask a Hyundai dealer to run the VIN for open recalls.

Where to look: High-voltage battery pack under the cabin floor

Ask the seller

  • “Has Hyundai recall REC-001706 (battery replacement) been checked or done on this car?”
  • “Do you have the dealer paperwork for any battery replacement?”
  • “Has a Hyundai dealer checked the VIN for open recalls?”

0528 kWh HV battery pack capacity degradation in older Ioniq EV

Request a battery State of Health (SOH) diagnostic from a Hyundai dealer or EV specialist.ev2016–2022Electrical
Read the full fault: symptoms, where to look, what to ask the seller

06Reduction gear bearing failure from electrical current passage

ev2016–2022Electrical
OccasionalElectrical $1,800–$5,500 to fix

Can't confirm for this car

The Ioniq Electric's single-speed reduction gearbox uses steel ball bearings that are susceptible to electrical current passage from the motor's stator windings. Stray current flows through the rotor shaft, across the bearing balls, and into the gear casing, causing electrochemical pitting (fluting) on the bearing races. This progressive damage leads to bearing noise and eventual bearing seizure. The issue is documented across 28 kWh and 38 kWh variants. Failure can occur as early as 15,000–100,000 km. Specialist repair shops confirm the root cause and recommend ceramic bearings (which are electrically non-conductive) as the permanent fix, though Hyundai's standard remedy is reduction gear assembly replacement.

Symptoms to notice

  • Whirring, droning, or humming noise that increases with vehicle speed
  • Rattling or tapping noise during acceleration or regenerative braking
  • Noise audible from approximately 20 km/h and worsening above 80 km/h
  • Vibration felt through the floorboard under load

What to check

During a test drive, listen for speed-dependent whirring or droning from the front drivetrain area, particularly under moderate acceleration and regenerative deceleration. Noise that rises and falls proportionally with wheel speed (not engine RPM) is the key diagnostic marker. Have a Hyundai dealer or EV specialist inspect the reduction gear bearing with the vehicle on a lift. Ask for documentation of any previous reduction gear or bearing replacement.

Where to look: Single-speed reduction gearbox, front-mounted electric motor assembly

Ask the seller

  • “Has the reduction gearbox or motor bearings ever been inspected, repaired, or replaced?”
  • “Is there any warranty remaining on the electric drivetrain?”

0712V auxiliary battery goes flat and leaves the car dead

Ask if it has ever been jump-started or left the owner stranded.2017–2022Electrical
Read the full fault: symptoms, where to look, what to ask the seller
Body, brakes, suspension & interior1

01Front strut top mount bearing collapse causing clunk and steering wander

hybrid2016–2022Suspension
OccasionalSuspension $350–$850 to fix

Can't confirm for this car

The Ioniq AE front strut top mount uses a bearing that was documented to deteriorate and collapse, particularly in NZ/AU conditions with variable road quality. Failed top mount bearings produce a pronounced clunk over bumps and sharp steering inputs, and can cause the strut to bind — resulting in notchy, imprecise steering feel and uneven tyre wear. The fault occurs across both hybrid and EV variants and typically presents from 60,000–100,000 km. Replacement requires removing the strut assembly and pressing in a new top mount bearing kit.

Symptoms to notice

  • Single loud clunk from front suspension over bumps
  • Knocking when turning the steering wheel at low speed
  • Notchy or rough steering feel during low-speed turns
  • Uneven front tyre wear

What to check

With the vehicle stationary, have an assistant turn the steering lock to lock while you listen and feel for clunking or binding at the top of each front strut. Drive over a speed bump and listen for single clunk from the front. Have a workshop inspect both strut top mounts on a hoist.

Where to look: Front strut top mount bearings, top of front suspension struts under the bonnet

Parts involved: Shock absorber / strut.

Ask the seller

  • “Any clunking from the front suspension over bumps?”
  • “Have the front strut top mounts been inspected or replaced?”
  • “Any steering complaints or uneven tyre wear?”

Hyundai Ioniq faults in detail

Each of these has its own page: the symptoms, where to look, what to ask the seller and what the repair costs. Free, no account needed.

What these repairs cost on other cars

Some of the Hyundai Ioniq’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.

Other Hyundai models

Hyundai Ioniq buyer questions

Is the Hyundai Ioniq reliable?

Like any used car, it depends on the specific example and its service history. Across the 9 documented faults for the Hyundai Ioniq, the recurring problem areas are electrical, transmission, and suspension. A Hyundai Ioniq with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.

What are the most common problems with a used Hyundai Ioniq?

We've catalogued 9 known faults for the Hyundai Ioniq, covering electrical, transmission, and suspension. All 9 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.

How much do repairs cost on a Hyundai Ioniq?

Most single repairs on the Hyundai Ioniq fall between $350–$850 at NZ independent-workshop rates. Some of the 9 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.

Should I get a pre-purchase inspection on a Hyundai Ioniq?

Yes. A Hyundai Ioniq inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.