Hyundai Ioniq: common faults & what to check
Thinking about buying a used Hyundai Ioniq (2016–2022) in New Zealand? We've documented 9 known faults for this model spanning electrical, transmission, and suspension. Each researched and verified before it's published. The most serious issues here are rated critical. Every one is listed below with its symptoms and repair cost, and each has its own page with where to look and what to ask the seller. Free, no account needed.
Check this exact Hyundai Ioniq
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9
Critical
$350–$850
9
Which Hyundai Ioniq are you looking at?
Hybrid
Electric
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Start your free check on this Hyundai Ioniq
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Hyundai Ioniq
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What to look out for
Serious issue
Ask for a battery state-of-health (SOH) readout, ideally from a Hyundai dealer or an EV specialist.
Electric Ioniq high-voltage battery / BMS charging concerns
The fully electric Ioniq shares battery-management technology with the Kona Electric, which was subject to a major global recall for a rare fire risk from LG-supplied cells and needed battery-management (BMS) software updates. Only a small number of Ioniq Electric were named in the fire recall, but any imported EV should have had the BMS updates applied and its battery health checked. An out-of-warranty high-voltage battery is extremely expensive, so state of health matters more than anything else on this car.
What you would notice
Serious issue
Confirm recall 21V944000 (Hyundai recall 215) was completed via service history or Hyundai dealer VIN lookup.
EPCU ground wiring fault causing fail-safe and power surge
Certain 2017-2019 Ioniq Electric vehicles were found to have an unstable electrical ground connection within the Electric Power Control Unit (EPCU) system. The faulty ground can cause the vehicle to enter fail-safe mode with reduced acceleration, and in specific conditions while in fail-safe, the vehicle may unexpectedly accelerate after the accelerator pedal is released. This creates a significant loss-of-control risk. NHTSA issued recall 21V944000 (Hyundai recall 215) covering 2,679 vehicles. Remedy involves EPCU software update and repair of the ground wiring at no charge.
What you would notice
Serious issue
Ask for the service history and look for a Hyundai dealer invoice or note showing recall 11D044 / REC-001706 or a high-voltage battery replacement.
Ioniq Electric (AE EV) battery cell defect in a small batch of 2019-2020 cars, fire risk, battery replacement recall (REC-001706)
A small batch of 2019 to 2020 Hyundai Ioniq Electric (AE EV) cars were built with high-voltage battery cells from one LG Chem plant whose anode tabs were folded incorrectly, which can cause an internal short circuit and a fire. Hyundai Australia recalled 208 cars in August 2021 (REC-001706, campaign 11D044) and replaces the whole battery pack free of charge. This is separate from the later battery management software recall REC-006587. A car that has had this recall done will have a new battery pack. Most Ioniq Electrics are not part of this recall; a Hyundai dealer can tell from the VIN.
What you would notice
Costly issue
Request a battery State of Health (SOH) diagnostic from a Hyundai dealer or EV specialist.
28 kWh HV battery pack capacity degradation in older Ioniq EV
The first-generation Ioniq Electric (AE) used a 28 kWh LG Chem battery pack with an 8-year/160,000 km capacity warranty (80% retention). Real-world data from NZ/AU Ioniq EV owners shows many early examples (pre-2019) losing 20–30% of usable capacity by 80,000–120,000 km, reducing effective range from ~200 km to 140–160 km. Degradation is accelerated by repeated DC fast charging, high ambient temperatures, and storage at full or empty states. Battery capacity can only be properly assessed with a diagnostic tool reading State of Health (SOH).
What you would notice
Costly issue
During the test drive, pay close attention to pull-away from rest: any shudder, vibration, or hesitation through the driveline is a red flag.
DCT clutch pack wear and judder under 80,000 km
The Ioniq Hybrid uses a 6-speed wet dual-clutch transmission (DCT) paired to the Kappa 1.6 GDI engine and integrated electric motor. The clutch packs are prone to premature wear and heat-induced judder, particularly during low-speed manoeuvres and in hot ambient conditions where the clutch fluid loses effectiveness. Owners report shuddering on pull-away from rest and hard or flaring gear changes. Fault codes P0811 (excessive clutch slippage) and P17EB are associated with this failure. Forum data places complete clutch pack failure at 80,000–120,000 km, though shudder can begin much earlier. The vehicle may show no fault codes for thousands of kilometres despite measurable clutch wear.
What you would notice
Costly issue
Ask if it has ever been jump-started or left the owner stranded.
12V auxiliary battery goes flat and leaves the car dead
The Ioniq's small 12V battery powers the door locks, computers and the relays that 'boot up' the hybrid/EV system, and it drains flat far more often than a normal car. Owners report walking out to a car that won't unlock or wake up, sometimes only days after it was driven, because control modules stay awake or the DC-DC converter isn't topping the 12V up properly. It strands you but is rarely expensive if the battery itself is still good. On the electric Ioniq this can be an early sign of the same charging-unit family of faults that plague the newer EVs.
What you would notice
Hyundai Ioniq service schedule
Hyundai Ioniq (AE) - Plug-in Hybrid · 2017–2024 · 1.6L GDi Plug-in Hybrid (Kappa II) - PHEV variant with larger battery
Due by distance
- 60,000 km
Full transmission fluid change, plus a check on the high-voltage battery's state of health.
- 100,000 km
Inspect suspension bushings and consider coolant system flushes to maintain hybrid efficiency.
- 150,000 km
Have a qualified EV/hybrid specialist run a deep-scan battery report to check for cell degradation.
Hyundai Ioniq (AE) - Hybrid · 2016–2024 · 1.6L GDi Hybrid (Kappa II) - Standard Hybrid powertrain
Due by distance
- 100,000 km
Inspect the secondary coolant system and check the regenerative brake pads' condition.
- 150,000 km
Have a qualified hybrid technician run a health check on the high-voltage battery pack's capacity.
- 200,000 km
Standard maintenance items, spark plugs, ignition coils and possible transmission fluid exchanges included, become priority here.
Hyundai Ioniq (AE) - Electric · 2016–2024 · Permanent Magnet Synchronous Motor - BEV variant
Due by distance
- 60,000 km
Flush the high-voltage battery cooling system and check the reduction gear oil.
- 100,000 km
Have a specialist check the 12V auxiliary battery's health, since it can become less reliable near this mark, often causing electrical glitches.
- 150,000 km
Have a certified EV technician inspect the drive motor coolant pump and ensure the cabin air filtration housing is debris-free.
See all 9 documented issues
Depends on which engine this Hyundai Ioniq has — 9
Engine, transmission & cooling
Electrical
01Electric Ioniq high-voltage battery / BMS charging concerns
Can't confirm for this car
Can't confirm for this car
The fully electric Ioniq shares battery-management technology with the Kona Electric, which was subject to a major global recall for a rare fire risk from LG-supplied cells and needed battery-management (BMS) software updates. Only a small number of Ioniq Electric were named in the fire recall, but any imported EV should have had the BMS updates applied and its battery health checked. An out-of-warranty high-voltage battery is extremely expensive, so state of health matters more than anything else on this car.
Symptoms to notice
What to check
Ask the seller
02EPCU ground wiring fault causing fail-safe and power surge
Can't confirm for this car
Can't confirm for this car
Certain 2017-2019 Ioniq Electric vehicles were found to have an unstable electrical ground connection within the Electric Power Control Unit (EPCU) system. The faulty ground can cause the vehicle to enter fail-safe mode with reduced acceleration, and in specific conditions while in fail-safe, the vehicle may unexpectedly accelerate after the accelerator pedal is released. This creates a significant loss-of-control risk. NHTSA issued recall 21V944000 (Hyundai recall 215) covering 2,679 vehicles. Remedy involves EPCU software update and repair of the ground wiring at no charge.
Symptoms to notice
What to check
Ask the seller
03Ioniq Electric (AE EV) battery management software fire risk recall (2018-2022, REC-006587)
Can't confirm for this car
Can't confirm for this car
On the AE Ioniq Electric (the full EV, not the hybrid or plug-in hybrid) from 2018 to 2022, a battery management software fault can allow an electrical short circuit in the high-voltage battery while the car is charging or parked, which can start a fire. Hyundai Australia recalled 1,403 cars in April 2026 (REC-006587, campaign 61D018). The dealer checks the battery and either updates the software or repairs the battery, free of charge.
Symptoms to notice
What to check
Ask the seller
04Ioniq Electric (AE EV) battery cell defect in a small batch of 2019-2020 cars, fire risk, battery replacement recall (REC-001706)
Can't confirm for this car
Can't confirm for this car
A small batch of 2019 to 2020 Hyundai Ioniq Electric (AE EV) cars were built with high-voltage battery cells from one LG Chem plant whose anode tabs were folded incorrectly, which can cause an internal short circuit and a fire. Hyundai Australia recalled 208 cars in August 2021 (REC-001706, campaign 11D044) and replaces the whole battery pack free of charge. This is separate from the later battery management software recall REC-006587. A car that has had this recall done will have a new battery pack. Most Ioniq Electrics are not part of this recall; a Hyundai dealer can tell from the VIN.
Symptoms to notice
What to check
Ask the seller
0528 kWh HV battery pack capacity degradation in older Ioniq EV
Can't confirm for this car06Reduction gear bearing failure from electrical current passage
Can't confirm for this car
Can't confirm for this car
The Ioniq Electric's single-speed reduction gearbox uses steel ball bearings that are susceptible to electrical current passage from the motor's stator windings. Stray current flows through the rotor shaft, across the bearing balls, and into the gear casing, causing electrochemical pitting (fluting) on the bearing races. This progressive damage leads to bearing noise and eventual bearing seizure. The issue is documented across 28 kWh and 38 kWh variants. Failure can occur as early as 15,000–100,000 km. Specialist repair shops confirm the root cause and recommend ceramic bearings (which are electrically non-conductive) as the permanent fix, though Hyundai's standard remedy is reduction gear assembly replacement.
Symptoms to notice
What to check
Ask the seller
0712V auxiliary battery goes flat and leaves the car dead
Can't confirm for this carBody, brakes, suspension & interior
01Front strut top mount bearing collapse causing clunk and steering wander
Can't confirm for this car
Can't confirm for this car
The Ioniq AE front strut top mount uses a bearing that was documented to deteriorate and collapse, particularly in NZ/AU conditions with variable road quality. Failed top mount bearings produce a pronounced clunk over bumps and sharp steering inputs, and can cause the strut to bind — resulting in notchy, imprecise steering feel and uneven tyre wear. The fault occurs across both hybrid and EV variants and typically presents from 60,000–100,000 km. Replacement requires removing the strut assembly and pressing in a new top mount bearing kit.
Symptoms to notice
What to check
Ask the seller
Hyundai Ioniq faults in detail
What these repairs cost on other cars
Some of the Hyundai Ioniq’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.
Other Hyundai models
Hyundai Ioniq buyer questions
Is the Hyundai Ioniq reliable?
Like any used car, it depends on the specific example and its service history. Across the 9 documented faults for the Hyundai Ioniq, the recurring problem areas are electrical, transmission, and suspension. A Hyundai Ioniq with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.
What are the most common problems with a used Hyundai Ioniq?
We've catalogued 9 known faults for the Hyundai Ioniq, covering electrical, transmission, and suspension. All 9 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.
How much do repairs cost on a Hyundai Ioniq?
Most single repairs on the Hyundai Ioniq fall between $350–$850 at NZ independent-workshop rates. Some of the 9 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.
Should I get a pre-purchase inspection on a Hyundai Ioniq?
Yes. A Hyundai Ioniq inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.