Mercedes-Benz GLA: common faults & what to check
Thinking about buying a used Mercedes-Benz GLA (2013–2023) in New Zealand? We've documented 21 known faults for this model spanning engine, transmission, cooling, and fluid leaks. Each researched and verified before it's published. The most serious issues here are rated critical. Every one is listed below with its symptoms and repair cost, and each has its own page with where to look and what to ask the seller. Free, no account needed.
Check this exact Mercedes-Benz GLA
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21
Critical
$900–$3,500
7
Which Mercedes-Benz GLA are you looking at?
Petrol
Engine not documented
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Start your free check on this Mercedes-Benz GLA
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Mercedes-Benz GLA
Nothing has been narrowed yet, so nothing below is a claim about a particular car. Pick a year and an engine to see which faults apply.
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What to look out for
Serious issue
Perform a cold start with bonnet open and listen carefully for chain rattle before oil pressure builds.
M270/M274 Timing Chain Guide Wear - Cold Rattle
The M270 and M274 petrol engines in the GLA200 and GLA250 share the same plastic timing chain guide and tensioner design flaw as the W176 platform. Cold-start rattle is the definitive symptom and can progress to chain stretch and eventual timing jump if ignored. NZ-market vehicles are often subject to longer service intervals than recommended, accelerating guide deterioration. The repair requires front engine cover removal and typically involves replacing the full chain kit including guides, tensioner, and the chain itself. Parts cost alone runs NZD 600-1000 with significant labour on top. Chain failure mid-drive causes immediate catastrophic engine damage.
What you would notice
Serious issue
Inspect the inlet manifold for carbon deposits and confirm swirl flaps have been removed or replaced with an aftermarket delete kit.
OM651 2.1D Intake Swirl Flap Fracture and Engine Ingestion
The OM651 2.1-litre diesel uses swirl flaps in the inlet manifold to optimise combustion at low loads. The plastic flap mechanisms and their retaining pins are known to fracture under carbon build-up and heat cycling. Broken flap pieces are ingested into the engine through the intake ports, causing immediate and severe internal damage including bent valves and damaged pistons. This is a well-documented fault across the entire Mercedes OM651 engine family used in GLA 220d variants.
What you would notice
Serious issue
Listen carefully for any unusual low-frequency noise from the lower engine at idle with the vehicle stationary on flat ground.
OM651 Balance Shaft Chain and Oil Pump Drive Failure
The X156 GLA220d fitted with the OM651 2.2CDI diesel shares the same lower-engine chain system vulnerability as other OM651 applications across the Mercedes range. The balance shaft module is driven by a secondary chain from the crankshaft, and this chain along with its tensioner are prone to wear and failure. An oil pump drive chain failure on this engine can be catastrophic as oil pressure loss occurs rapidly, leading to terminal bearing damage within seconds. The failure is most common on higher-mileage examples and those with extended oil service intervals. This fault pattern was also documented in the Sprinter van, W205 C-Class diesel, and W212 E-Class diesel which share the same engine.
What you would notice
Costly issue
During the test drive perform multiple low-speed pull-aways from rest on flat ground and note any shudder or jerk.
7G-DCT Clutch Pack Wear and Mechatronics Failure
The 7-speed dual-clutch transmission fitted across all X156 GLA variants develops clutch plate wear below the 1.8 mm service threshold and mechatronics unit failure, producing harsh jerking shifts — particularly during the 2nd-to-3rd gear change — after 60,000 km. Transmission fluid degradation and overheating accelerate internal clutch wear. Software adaptation drift also contributes to shift quality deterioration and requires a STAR diagnostics reset every 40,000 km.
What you would notice
Costly issue
Check engine oil level and condition — diesel dilution causes the oil to smell of fuel and the level to read high.
OM607 1.5D DPF Blockage and Regeneration Failure
The OM607 1.5-litre diesel is a small-capacity engine that struggles to achieve exhaust temperatures high enough for passive DPF regeneration on short urban trips. The DPF becomes blocked with soot, triggering forced active regeneration cycles. If the vehicle is switched off mid-regeneration repeatedly (typical urban use), the DPF reaches a state where it cannot be regenerated by driving and requires forced dealer regeneration or physical replacement. Oil dilution from failed regen cycles compounds the problem.
What you would notice
Costly issue
Low-speed pull-away test — multiple repetitions in a car park.
7G-DCT / 8G-DCT Dual-Clutch Shudder (X156/H247)
GLA X156 models with 7G-DCT exhibit the same low-speed dual-clutch shudder documented across the A, B and CLA compact platform. H247 GLA (2020+) uses the revised 8G-DCT, which is more refined but can still shudder when fluid is degraded. The GLA's AWD 4MATIC application adds complexity — 4MATIC units with DCT shudder sometimes exhibit behaviour at the rear coupling in addition to the primary transmission.
What you would notice
See all 21 documented issues
Depends on which engine this Mercedes-Benz GLA has — 21
Engine, transmission & cooling
01OM651 2.1D Intake Swirl Flap Fracture and Engine Ingestion
Can't confirm for this car
Can't confirm for this car
The OM651 2.1-litre diesel uses swirl flaps in the inlet manifold to optimise combustion at low loads. The plastic flap mechanisms and their retaining pins are known to fracture under carbon build-up and heat cycling. Broken flap pieces are ingested into the engine through the intake ports, causing immediate and severe internal damage including bent valves and damaged pistons. This is a well-documented fault across the entire Mercedes OM651 engine family used in GLA 220d variants.
Symptoms to notice
What to check
Ask the seller
02OM651 Balance Shaft Chain and Oil Pump Drive Failure
Can't confirm for this car
Can't confirm for this car
The X156 GLA220d fitted with the OM651 2.2CDI diesel shares the same lower-engine chain system vulnerability as other OM651 applications across the Mercedes range. The balance shaft module is driven by a secondary chain from the crankshaft, and this chain along with its tensioner are prone to wear and failure. An oil pump drive chain failure on this engine can be catastrophic as oil pressure loss occurs rapidly, leading to terminal bearing damage within seconds. The failure is most common on higher-mileage examples and those with extended oil service intervals. This fault pattern was also documented in the Sprinter van, W205 C-Class diesel, and W212 E-Class diesel which share the same engine.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
03OM651 2.1CDi Timing Chain and Guide Failure
Can't confirm for this car04M270/M274 Timing Chain Guide Wear - Cold Rattle
Can't confirm for this car05M260 2.0T Exhaust Valve Seat Ring and Guide Wear
Can't confirm for this car
Can't confirm for this car
Mercedes-Benz acknowledged that M260 2.0-litre turbocharged petrol engines produced between 2019 and 2022 suffer premature wear of exhaust valve seat rings and valve guides. Worn seat rings allow combustion gases to bypass the valve face, producing thermodynamic imbalances, cylinder compression loss, and persistent misfires. In response Mercedes-Benz issued an extended warranty covering cylinder head replacement or rebuild for a period of 15 years from manufacture date or 241,000 km in many markets. The fault can appear as early as 10,000-40,000 km in affected units. Mercedes will not undertake preventive replacement — the warranty applies only after confirmed failure.
Symptoms to notice
What to check
Ask the seller
06M133 AMG 2.0T Excessive Oil Consumption
Can't confirm for this car
Can't confirm for this car
The hand-built M133 2.0-litre turbocharged petrol engine in the GLA 45 AMG exhibits above-normal oil consumption across a significant proportion of units, with owners recording losses of 0.5 to 1.5 litres per 1,000 km under sustained high-load driving. Mercedes-Benz acknowledges up to 0.8 litres per 1,000 km as within specification, but consumption at the high end points to piston ring blow-by or valve stem seal wear accelerated by the engine's regular operation above 6,000 RPM. Neglecting to top up oil in an engine that routinely sees peak power output risks oil starvation to bearings and turbocharger during track use or extended motorway driving.
Symptoms to notice
What to check
Ask the seller
07Turbo failure from contaminated oil feed line (GLA 45 AMG 2.0 M133 turbo)
Can't confirm for this car
Can't confirm for this car
On early X156 GLA 45 AMG cars with the 2.0 M133 turbo petrol, the oil feed line to the turbocharger could be contaminated, starving the turbo bearings and wearing them out early. Mercedes ran service campaign 2014120001 from January 2015: the turbo shaft play was measured and, if over 0.08 mm, the turbo and oil feed lines were replaced, which was expected on about one car in four. A car that missed the campaign may still have a worn turbo.
Symptoms to notice
What to check
Ask the seller
087G-DCT Clutch Pack Wear and Mechatronics Failure
Can't confirm for this car09OM607 1.5D DPF Blockage and Regeneration Failure
Can't confirm for this car107G-DCT / 8G-DCT Dual-Clutch Shudder (X156/H247)
Can't confirm for this car11Haldex 4Matic Rear Coupling Pump and Clutch Pack Failure
Can't confirm for this car
Can't confirm for this car
The X156 GLA 4Matic uses a Haldex-based rear coupling unit to distribute torque to the rear axle. The Haldex coupling relies on its own internal oil and an electrically driven pre-charge pump to engage the clutch pack. When the coupling oil is not serviced on schedule (typically every 40,000 km, but often neglected) the clutch pack wears prematurely and the pump fails. The result is a 4Matic system that cannot transfer power to the rear wheels, rendering the vehicle effectively front-wheel drive with a warning light.
Symptoms to notice
What to check
Ask the seller
12M270 timing chain stretch (X156 petrol)
Can't confirm for this car
Can't confirm for this car
The GLA's M270 1.6/2.0 turbo petrol stretches its timing chain from around 80,000 km, signalled by a metallic rattle for several seconds on cold start. Early cars are the most affected. Replace the chain, tensioner and guides as a kit before it skips a tooth and damages valves.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
13OM651 2.1D AdBlue SCR System and NOx Sensor Failure
Can't confirm for this car
Can't confirm for this car
Later GLA 220d variants with the OM651 engine use a selective catalytic reduction (SCR) system requiring AdBlue (diesel exhaust fluid) to meet Euro 6 emissions. The AdBlue dosing pump, injector, and NOx sensors upstream and downstream of the SCR catalyst are all known failure points. When the system faults the vehicle enters a staged limp mode that progressively limits engine starts until the fault is resolved, as required by law. NOx sensor failures are particularly common and expensive at Mercedes dealers.
Symptoms to notice
What to check
Ask the seller
14M270 High-Pressure Fuel Pump Failure
Can't confirm for this car
Can't confirm for this car
The M270 1.6T direct-injection engine relies on a cam-lobe-driven high-pressure fuel pump (HPFP) to deliver fuel at rail pressures up to 200 bar. The pump internals are susceptible to wear, particularly on vehicles that have been run on low-quality fuel or have extended oil change intervals. Failure causes insufficient fuel rail pressure, leading to hard starts, misfires, and in complete failure a no-start condition. Metal contamination from a failed pump can also damage injectors downstream.
Symptoms to notice
What to check
Ask the seller
15M270 Water Pump Cover Cracking and Coolant Leak
Can't confirm for this car16M282 1.3 turbo thermostat / coolant faults (H247)
Can't confirm for this car
Can't confirm for this car
The second GLA's 1.3 turbo (M282) uses an all-in-one plastic thermostat housing (thermostat, temp sensor and bypass in one) that is a common leak/failure point, and the direct-injection engine builds intake-valve carbon over time. Neither is disastrous, but a coolant warning or rough cold running should prompt a look. Otherwise the engine is regarded as sound.
Example of the part — not this vehicleA double-valve engine thermostat, labelled: the wax capsule is what sticks.
Symptoms to notice
What to check
Ask the seller
Electrical
01MBUX infotainment freezes and glitches (H247)
Can't confirm for this car
Can't confirm for this car
The H247 GLA's MBUX twin-screen system can freeze, reboot, drop CarPlay/Android Auto or lose the reversing camera. It is generally a software fix at a dealer, but confirm it all works because a head-unit replacement is expensive. Persistent faults after updates point to a hardware unit.
Symptoms to notice
What to check
Ask the seller
Body, brakes, suspension & interior
01Front Lower Control Arm Ball Joint Premature Failure
Can't confirm for this car
Can't confirm for this car
The X156 GLA is subject to premature wear of the front lower control arm ball joints well before expected service life, particularly on NZ and Australian roads with variable surface quality. Failed or loose ball joints create a clunking or knocking sound over bumps and kerbs, imprecise steering feel, and in severe cases can cause sudden loss of directional control if the joint separates under load. The entire lower control arm must typically be replaced as the ball joint is not serviceable separately on this platform, making the repair relatively expensive. The failure is accelerated on vehicles that have been used off-road, on gravel roads, or in rural settings common across NZ.
Example of the part — not this vehicleA separated lower ball joint: the control arm has dropped and the wheel has splayed out under the guard.
Symptoms to notice
What to check
Ask the seller
02Panoramic sunroof rattle and drain leaks (X156)
Can't confirm for this car
Can't confirm for this car
The optional panoramic glass roof rattles and creaks over bumps as its seals dry out, and blocked drains can let water into the headlining or footwells. The rattle is a comfort annoyance; a blocked drain that soaks the interior is worse and can reach electrics. Check the roof works, is quiet, and hasn't leaked.
Symptoms to notice
What to check
Ask the seller
Fluid leaks
01M270/M133 Petrol Lower Timing Cover Oil Leak
Can't confirm for this car024MATIC Rear Propshaft Seal and Rear Differential Seal Leak
Can't confirm for this car
Can't confirm for this car
GLA X156 and H247 models with 4MATIC all-wheel drive develop rear propshaft output seal leaks and rear differential pinion seal leaks over time. The propshaft flange seal where the front gearbox interfaces with the rear prop is a known weak point. Oil loss from the rear diff is also documented. In NZ/AU where GLA buyers often use their vehicles on unsealed roads or light tracks, seal wear is accelerated by dust ingress and thermal cycling.
Symptoms to notice
What to check
Ask the seller
Mercedes-Benz GLA faults in detail
What these repairs cost on other cars
Some of the Mercedes-Benz GLA’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.
Other Mercedes-Benz models
Mercedes-Benz GLA buyer questions
Is the Mercedes-Benz GLA reliable?
Like any used car, it depends on the specific example and its service history. Across the 21 documented faults for the Mercedes-Benz GLA, the recurring problem areas are engine, transmission, and cooling. A Mercedes-Benz GLA with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.
What are the most common problems with a used Mercedes-Benz GLA?
We've catalogued 21 known faults for the Mercedes-Benz GLA, covering engine, transmission, and cooling. All 21 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.
How much do repairs cost on a Mercedes-Benz GLA?
Most single repairs on the Mercedes-Benz GLA fall between $900–$3,500 at NZ independent-workshop rates. Some of the 21 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.
Should I get a pre-purchase inspection on a Mercedes-Benz GLA?
Yes. A Mercedes-Benz GLA inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.