Mercedes-Benz S-Class: common faults & what to check
Thinking about buying a used Mercedes-Benz S-Class (2000–2023) in New Zealand? We've documented 20 known faults for this model spanning suspension, engine, brakes, and body & rust. Each researched and verified before it's published. The most serious issues here are rated critical. Every one is listed below with its symptoms and repair cost, and each has its own page with where to look and what to ask the seller. Free, no account needed.
Check this exact Mercedes-Benz S-Class
- Odometer history
- Money owing
- Reported stolen
- Ownership history
20
Critical
$900–$4,000
7
Which Mercedes-Benz S-Class are you looking at?
Petrol
Diesel
Hybrid
Now narrow it to the engine
Start your free check on this Mercedes-Benz S-Class
Pick the engine above first: the S-Class came with 4, and without it the report has to show all of their faults. Pick the engine
Can't confirm for this car
Mercedes-Benz S-Class
Nothing has been narrowed yet, so nothing below is a claim about a particular car. Pick a year and an engine to see which faults apply.
Tell us the engine, or check the engine code on the car, before relying on this.
matched on no vehicle context
What to look out for
Serious issue
Ask directly whether the balance shaft and idler gear have been replaced with the revised steel-tooth components and request documentation.
M272 / M273 Balance Shaft and Idler Gear Plastic Tooth Failure
The M272 3.5 V6 and M273 5.5 V8 petrol engines in the W221 S-Class suffer from a well-documented and catastrophic failure of the balance shaft and idler gear assembly. The gears use a plastic composite tooth profile that degrades, strips, or cracks typically between 80,000 and 130,000 km. When the balance shaft gear fails the debris can cause sudden oil pump drive failure or engine seizure. Mercedes formally acknowledged the fault, extended the warranty period on affected vehicles, and produced a revised steel-tooth replacement gear. Any W221 with unconfirmed original gears above 80,000 km must be treated as high risk.
What you would notice
Serious issue
Confirm whether the vehicle has standard AIRMATIC or the higher-specification Magic Body Control (the window sticker or options list will confirm).
Magic Body Control (ABC) Active Hydraulic Suspension Failure
W222 S-Class models with the optional Magic Body Control active body control hydraulic suspension suffer from expensive hydraulic component failures. The ABC pump, accumulator, and hydraulic cylinders at each corner are all documented failure points. Any leak in the high-pressure hydraulic circuit triggers a suspension fault and causes immediate ride height drop or loss of active body control. The system uses proprietary hydraulic fluid and requires specialist tooling. Hydraulic pump replacement alone costs $5,000 to $9,000 NZD at a Mercedes dealer. Independent specialists with appropriate equipment can reduce costs. Buyers must treat any W222 with Magic Body Control as carrying a significant potential liability.
What you would notice
Serious issue
Have the engine scanned before purchase - cam timing correlation codes on an M272 are a walk-away or heavy-renegotiation finding.
Balance-shaft gear wear causing timing faults (3.5 M272 V6, S350 W221)
Pre-facelift W221 S350s use the M272 V6, and engines built up to around 2008 can have a balance-shaft sprocket with inadequate surface hardening. The teeth wear, the timing chain loses tension on one bank, and the engine throws cam-timing codes (P0016 and related), runs rough and rattles - fixing it properly means engine removal to replace the balance shaft, a five-figure job done at a dealer and still a big bill at an independent. Mercedes faced a US class action over the issue and any goodwill programs are long expired, so on an affected car the cost is entirely the buyer's. A VIN/engine-number check can establish whether a particular engine falls in the at-risk build range.
What you would notice
Serious issue
Ask for proof the front brake hose recall has been completed (dealer VIN check).
Front brake hose deterioration causing fluid leak (W223, recall)
Mercedes-Benz Australia recalled 423 W223 S-Classes built between 2020 and 2023 because the front axle brake hoses can deteriorate over time under high temperature and moisture, potentially leaking brake fluid and reducing braking performance. The fix is free replacement of the front brake hoses at a dealer. On any 2021-2023 car, confirm this recall work is done and check the brake fluid level and hose condition - a soft pedal or fluid loss on a car this heavy is an immediate safety issue.
What you would notice
Costly issue
View the car cold, before the seller starts it: a W220 that has sat overnight should be sitting level.
Airmatic air suspension failures - compressor, strut leaks and relay (W220)
The W220's Airmatic system is its best-known money pit at this age: air leaks develop at the strut tops and pump pipework, compressors wear out (often killed by a stuck relay running them continuously), and level sensors fail. A failed side sags overnight or the car sits on its bump stops with an 'AIRMATIC - visit workshop' warning. Facelift cars got a more robust system but every W220 is now 20+ years old, so assume struts and compressor are consumables. Quality aftermarket struts have made per-corner repair far cheaper than the old dealer pricing.
What you would notice
Costly issue
Inspect all four corners for even ride height after an overnight park.
AIRMATIC Air Suspension Strut Failure
The AIRMATIC air suspension fitted to W221 (2005 to 2013) and W222 (2013 to 2020) S-Class, and to W212 E-Class AIRMATIC variants, is prone to front air strut failure. The rubber air bag inside each strut perishes and develops slow air leaks, causing ride height drop typically overnight. Front struts fail most often and are more expensive to replace than rears. The air compressor in the boot runs harder and longer to compensate, eventually failing itself if not addressed. Many owners opt for conversion to passive coilovers to avoid ongoing air system costs, though this significantly changes the car's ride character.
What you would notice
See all 20 documented issues
Depends on which engine this Mercedes-Benz S-Class has — 20
Engine, transmission & cooling
01Balance-shaft gear wear causing timing faults (3.5 M272 V6, S350 W221)
Can't confirm for this car
Can't confirm for this car
Pre-facelift W221 S350s use the M272 V6, and engines built up to around 2008 can have a balance-shaft sprocket with inadequate surface hardening. The teeth wear, the timing chain loses tension on one bank, and the engine throws cam-timing codes (P0016 and related), runs rough and rattles - fixing it properly means engine removal to replace the balance shaft, a five-figure job done at a dealer and still a big bill at an independent. Mercedes faced a US class action over the issue and any goodwill programs are long expired, so on an affected car the cost is entirely the buyer's. A VIN/engine-number check can establish whether a particular engine falls in the at-risk build range.
Symptoms to notice
What to check
Ask the seller
02M272 / M273 Balance Shaft and Idler Gear Plastic Tooth Failure
Can't confirm for this car03M278 4.6TT Biturbo Timing Chain Cold-Start Rattle
Can't confirm for this car04Timing chain tensioner rattle and oil leaks (4.7 M278 twin-turbo V8, S500)
Can't confirm for this car
Can't confirm for this car
The S500's M278 twin-turbo V8 is broadly robust but higher-mileage examples are known for timing chain tensioner wear (a rattle at cold start) and oil leaks from the upper timing cover gaskets, cam adjuster/camshaft sensor seals and turbocharger oil lines, typically appearing from 60,000-100,000 km. Leaking oil that tracks along the wiring loom toward control units turns a gasket job into an expensive electrical repair, so early attention matters. Budget accordingly: it is a packed engine bay and labour hours dominate every job on it.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
05722.9 7G-Tronic valve body / conductor plate failure (W221)
Can't confirm for this car06OM642 3.0 V6 CDI Oil Separator Failure and DPF Blockage
Can't confirm for this car07722.6 5G-Tronic conductor plate failure and leaking 13-pin connector (W220)
Can't confirm for this carElectrical
0148V mild-hybrid system faults - no-start, stalling and 48V battery failure (M256 3.0 inline-six, S450/S500)
Can't confirm for this car
Can't confirm for this car
S-Classes with the M256 3.0-litre inline-six (late W222 S450 from 2018, and W223 S450/S500 from 2021) have no conventional starter or alternator - the 48V integrated starter-generator does everything - so 48V system faults can leave the car completely unable to start ('bricked') or, in rare cases, stall while driving. Causes range from software over-sensitivity (fixed by a dealer update) to loose 48V ground connections (the subject of recalls on other Mercedes model lines with this system) to outright internal failure of the 48V lithium battery, which must be replaced as a unit. A 12V-style jump start does not fix it, and diagnosis is dealer/specialist territory.
Symptoms to notice
What to check
Ask the seller
02MBUX central screen failure and software glitches (W223)
Can't confirm for this car
Can't confirm for this car
The W223 runs almost every cabin function - including basics like air-conditioning - through the central MBUX OLED screen, and there are documented owner cases of the screen dying or freezing entirely, leaving those functions inoperable. Software updates fix some cars, others need hardware replacement, and glitchy behaviour (reboots, blank displays, errors after updates) is a recurring theme on owner forums. Because the screen is the car's control panel, treat any flicker or reboot during a viewing as a serious flag, not a quirk.
Symptoms to notice
What to check
Ask the seller
03Electronics faults - COMAND freezes, screen issues, driver-assist sensor and camera failures, battery drain (W222)
Can't confirm for this car
Can't confirm for this car
The W222 carries an enormous electronics load and gremlins are common as they age: COMAND freezes and reboots, screen problems, failures of individual radar/parking/camera sensors that disable driver-assist features, and parasitic battery drain that flattens the main battery. Most individual fixes are moderate, but sensor and camera units are dear, and intermittent faults can take hours of diagnosis. A thorough function-check of every assist system on the test drive is the cheapest insurance.
Symptoms to notice
What to check
Ask the seller
04Electrical gremlins and battery drain - aging control units, cluster and key system (W220)
Can't confirm for this car
Can't confirm for this car
The W220 was the most electronics-dense car of its day and those systems are now old: parasitic battery drain (worst on the tech-heavy S500/S600) can leave the car unable to crank, instrument cluster pixels fail, COMAND units die, and the electronic ignition switch (EIS) / key recognition can play up. Individually these are small-to-medium repairs, but they stack up, and an example with multiple warning messages is a project car. A weak battery also triggers phantom faults across the car, so many 'gremlins' start with tired batteries.
Symptoms to notice
What to check
Ask the seller
05Flush door handles failing to extend or retract (W223)
Can't confirm for this car
Can't confirm for this car
The W223's powered flush door handles are a documented trouble spot: handles jam and refuse to pop out when unlocking, sometimes leaving no way into the car through that door except from inside. Owners have had handles diagnosed with failed bearing brackets and replaced under warranty; out of warranty each handle assembly is an expensive electro-mechanical part plus coding. Test every handle several times - an intermittent handle will conveniently work once on the day you view the car.
Symptoms to notice
What to check
Ask the seller
Body, brakes, suspension & interior
01Magic Body Control (ABC) Active Hydraulic Suspension Failure
Can't confirm for this car
Can't confirm for this car
W222 S-Class models with the optional Magic Body Control active body control hydraulic suspension suffer from expensive hydraulic component failures. The ABC pump, accumulator, and hydraulic cylinders at each corner are all documented failure points. Any leak in the high-pressure hydraulic circuit triggers a suspension fault and causes immediate ride height drop or loss of active body control. The system uses proprietary hydraulic fluid and requires specialist tooling. Hydraulic pump replacement alone costs $5,000 to $9,000 NZD at a Mercedes dealer. Independent specialists with appropriate equipment can reduce costs. Buyers must treat any W222 with Magic Body Control as carrying a significant potential liability.
Symptoms to notice
What to check
Ask the seller
02Front brake hose deterioration causing fluid leak (W223, recall)
Can't confirm for this car
Can't confirm for this car
Mercedes-Benz Australia recalled 423 W223 S-Classes built between 2020 and 2023 because the front axle brake hoses can deteriorate over time under high temperature and moisture, potentially leaking brake fluid and reducing braking performance. The fix is free replacement of the front brake hoses at a dealer. On any 2021-2023 car, confirm this recall work is done and check the brake fluid level and hose condition - a soft pedal or fluid loss on a car this heavy is an immediate safety issue.
Symptoms to notice
What to check
Ask the seller
03Body rust - wheel arches, boot lid, door bottoms and jack points (W220)
Can't confirm for this car04Airmatic strut leaks and compressor failure; Magic Body Control faults on high-spec cars (W222)
Can't confirm for this car05Airmatic failures - struts sagging overnight, level sensors and compressor (W221)
Can't confirm for this car06Airmatic air suspension failures - compressor, strut leaks and relay (W220)
Can't confirm for this car07AIRMATIC Air Suspension Strut Failure
Can't confirm for this carMercedes-Benz S-Class faults in detail
What these repairs cost on other cars
Some of the Mercedes-Benz S-Class’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.
Other Mercedes-Benz models
Mercedes-Benz S-Class buyer questions
Is the Mercedes-Benz S-Class reliable?
Like any used car, it depends on the specific example and its service history. Across the 20 documented faults for the Mercedes-Benz S-Class, the recurring problem areas are suspension, engine, and brakes. A Mercedes-Benz S-Class with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.
What are the most common problems with a used Mercedes-Benz S-Class?
We've catalogued 20 known faults for the Mercedes-Benz S-Class, covering suspension, engine, and brakes. All 20 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.
How much do repairs cost on a Mercedes-Benz S-Class?
Most single repairs on the Mercedes-Benz S-Class fall between $900–$4,000 at NZ independent-workshop rates. Some of the 20 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.
Should I get a pre-purchase inspection on a Mercedes-Benz S-Class?
Yes. A Mercedes-Benz S-Class inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.