Mercedes-Benz CLA: common faults & what to check
Thinking about buying a used Mercedes-Benz CLA (2013–2024) in New Zealand? We've documented 10 known faults for this model spanning engine, transmission, cooling, and electrical. Each researched and verified before it's published. The most serious issues here are rated major. Every one is listed below with its symptoms and repair cost, and each has its own page with where to look and what to ask the seller. Free, no account needed.
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10
Major
$300–$2,200
7
Which Mercedes-Benz CLA are you looking at?
Petrol
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Pick the engine above first: the CLA came with 3, and without it the report has to show all of their faults. Pick the engine
Can't confirm for this car
Mercedes-Benz CLA
Nothing has been narrowed yet, so nothing below is a claim about a particular car. Pick a year and an engine to see which faults apply.
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What to look out for
Costly issue
Cold-start test is essential.
M270/M282 Timing Chain Cold-Start Rattle (C117/C118)
CLA models from C117 (2013–2019, M270 engine) through C118 (2019–present, M282 engine) carry the same oil-pressure-dependent hydraulic chain tensioner found across the Mercedes compact platform. Cold-start timing chain rattle is widely documented across CLA 180, CLA 200 and CLA 250 variants. The performance-oriented CLA 250 with its higher-stress M270 specification is particularly noted for tensioner wear when oil change intervals are extended.
What you would notice
Costly issue
Ask for the service history and whether the turbo oil feed line campaign (2014120001) was done or the turbo has been replaced.
Turbo failure from contaminated oil feed line (CLA 45 AMG 2.0 M133 turbo)
On the CLA 45 AMG's 2.0 M133 turbo petrol, the strainer in the turbocharger oil feed line could become contaminated, starving the turbo bearings of oil and wearing them out early. Mercedes ran a service campaign (2014120001, early 2015) on 2014-15 model year cars: dealers measured turbo shaft play and replaced the turbo and oil feed lines where play was too high, with about a quarter of cars needing a new turbo. A car that missed the campaign can still have a worn turbo, so ask a Mercedes dealer whether it was completed on the VIN.
What you would notice
Costly issue
Multiple slow pull-away tests at low speed on flat ground.
7G-DCT / 8G-DCT Dual-Clutch Shudder and Judder (C117/C118)
C117 CLA models use the same 7G-DCT dual-clutch as the A and B-Class compact range, with the same documented low-speed shudder. C118 models (2019+) received the revised 8G-DCT which is improved but still exhibits shudder when transmission fluid is degraded. The CLA's coupé styling attracts drivers who use the DCT more aggressively, which can accelerate clutch pack wear in early units.
What you would notice
Costly issue
Be there for a cold start and sit with it as it idles, because that is when a carboned engine is at its worst.
M282 intake valve carbon build-up — rough idle, misfires and flat spots
The M282 petrol is direct injection, which means fuel is sprayed straight into the cylinder rather than past the intake valves. Nothing then washes those valves clean, so carbon deposits build on them over time and gradually choke the airflow. It shows as a rough idle, misfires and flat spots in the power delivery, and it comes on so slowly that owners usually adapt to it rather than notice it. Short journeys and gentle driving accelerate it. The repair is a cleaning job rather than a mechanical failure, but it is a labour-heavy one because the intake has to come off, and it will need doing again — so it is a running cost to price in rather than a one-off. A car with a full service history and regular open-road use is meaningfully better here.
What you would notice
Costly issue
This one is best judged on a genuinely cold start, so try to see the car before it has been moved.
M282 thermostat failure — slow warm-up, or overheating
Thermostat failure is one of the named weak points on the M282, and it fails in two directions that feel completely different from the driver's seat. Stuck open, the engine never reaches proper operating temperature: the heater blows lukewarm, the car uses more fuel than it should, and the engine wears faster because it spends its life running cold. Stuck closed, coolant cannot circulate and the temperature climbs — which is the version that damages things. The first is easy to dismiss as the car being a bit slow to warm up on a cold morning, which is exactly why it goes unfixed for months. The part is not expensive; the consequences of the closed version are.
What you would notice
Costly issue
Ask the seller for the service history and whether the starting current limiter recall (extra starter fuse) was done by a Mercedes dealer.
CLA starting current limiter overheating fire recall PRA 2017/16367 (C117 CLA sold February 2015 to January 2017)
On C117 CLA models (all engines) sold in Australia from 31 January 2015 to 31 January 2017, the starting current limiter in the starter circuit can overheat if the starter is cranked over and over while the engine or gearbox is jammed. Mercedes recalled these cars in Australia (PRA 2017/16367, listed for the C117 CLA range by sale date) and in the USA (NHTSA 17V-114, CLA250 and CLA 45) because the heat can melt nearby parts and start a fire. The fix is an extra fuse in the starter feed, fitted free by a Mercedes dealer. Recalled cars are listed by VIN, so ask a Mercedes dealer to check this one.
What you would notice
See all 10 documented issues
Depends on which engine this Mercedes-Benz CLA has — 10
Engine, transmission & cooling
01Turbo failure from contaminated oil feed line (CLA 45 AMG 2.0 M133 turbo)
Can't confirm for this car02M270/M282 Timing Chain Cold-Start Rattle (C117/C118)
Can't confirm for this car037G-DCT / 8G-DCT Dual-Clutch Shudder and Judder (C117/C118)
Can't confirm for this car
Can't confirm for this car
C117 CLA models use the same 7G-DCT dual-clutch as the A and B-Class compact range, with the same documented low-speed shudder. C118 models (2019+) received the revised 8G-DCT which is improved but still exhibits shudder when transmission fluid is degraded. The CLA's coupé styling attracts drivers who use the DCT more aggressively, which can accelerate clutch pack wear in early units.
Symptoms to notice
What to check
Ask the seller
04M282 intake valve carbon build-up — rough idle, misfires and flat spots
Can't confirm for this car05M282 thermostat failure — slow warm-up, or overheating
Can't confirm for this carElectrical
01CLA starting current limiter overheating fire recall PRA 2017/16367 (C117 CLA sold February 2015 to January 2017)
Can't confirm for this car
Can't confirm for this car
On C117 CLA models (all engines) sold in Australia from 31 January 2015 to 31 January 2017, the starting current limiter in the starter circuit can overheat if the starter is cranked over and over while the engine or gearbox is jammed. Mercedes recalled these cars in Australia (PRA 2017/16367, listed for the C117 CLA range by sale date) and in the USA (NHTSA 17V-114, CLA250 and CLA 45) because the heat can melt nearby parts and start a fire. The fix is an extra fuse in the starter feed, fitted free by a Mercedes dealer. Recalled cars are listed by VIN, so ask a Mercedes dealer to check this one.
Symptoms to notice
What to check
Ask the seller
02MBUX infotainment freezes and glitches (C118)
Can't confirm for this car
Can't confirm for this car
The C118 introduced the twin-screen MBUX system, which can freeze, reboot, drop Apple CarPlay/Android Auto or lose the reversing camera. It is usually a software fault fixed with an update at a dealer, but a persistent one can mean a control unit. Annoying rather than dangerous, but check it works because a replacement head unit is pricey.
Symptoms to notice
What to check
Ask the seller
Body, brakes, suspension & interior
01Electric power steering rack knock and clunk over bumps (C117/C118)
Can't confirm for this car
Can't confirm for this car
The electric power steering rack on the CLA family develops internal play with age and kilometres, heard as a knock or clunk from the front end over low-speed bumps and during parking-speed direction changes. Owners' club threads trace the noise to the rack itself rather than suspension arms, and a dedicated repair guide covers diagnosing rack clunks on CLA250 through CLA45 models. The noise itself is mostly an annoyance, but the proper fix is a replacement or reconditioned electric rack, which is not cheap, so it is a useful negotiating point. Some cars had racks replaced under warranty or goodwill — paperwork matters.
Symptoms to notice
What to check
Ask the seller
02Water leaks and damp boot/carpets (C117)
Can't confirm for this car
Can't confirm for this car
The low, sloping CLA sedan is prone to water finding its way in - blocked sunroof/scuttle drains and boot-seal issues leave damp carpets, a wet spare-wheel well and musty smells, and can corrode electrical connectors under the carpet. Left wet it causes mould and intermittent electrical gremlins. Cheap to prevent by clearing drains, expensive if water has reached wiring.
Symptoms to notice
What to check
Ask the seller
Fluid leaks
01M270/M274 camshaft adjuster solenoid (cam magnet) oil leak — oil wicks into the wiring harness
Can't confirm for this car
Can't confirm for this car
The two camshaft adjuster solenoids (cam magnets) on top of the M270/M274 turbo four develop internal seal leaks. Oil seeps into the solenoid's electrical connector and then wicks along the engine wiring loom by capillary action, which can eventually carry oil toward the engine computer's connector. Caught early it is a cheap fix (new magnets plus connector pigtails); ignored, it can mean cleaning or replacing sections of harness and cause camshaft-position fault codes and rough running. It is common enough that Mercedes parts suppliers sell a dedicated harness-protection kit for these engines.
Symptoms to notice
What to check
Ask the seller
Mercedes-Benz CLA faults in detail
What these repairs cost on other cars
Some of the Mercedes-Benz CLA’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.
Other Mercedes-Benz models
Mercedes-Benz CLA buyer questions
Is the Mercedes-Benz CLA reliable?
Like any used car, it depends on the specific example and its service history. Across the 10 documented faults for the Mercedes-Benz CLA, the recurring problem areas are engine, transmission, and cooling. A Mercedes-Benz CLA with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.
What are the most common problems with a used Mercedes-Benz CLA?
We've catalogued 10 known faults for the Mercedes-Benz CLA, covering engine, transmission, and cooling. All 10 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.
How much do repairs cost on a Mercedes-Benz CLA?
Most single repairs on the Mercedes-Benz CLA fall between $300–$2,200 at NZ independent-workshop rates. Some of the 10 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.
Should I get a pre-purchase inspection on a Mercedes-Benz CLA?
Yes. A Mercedes-Benz CLA inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.