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Land Rover2011–2024 Critical issues documented

Land Rover Range Rover Evoque L551: common faults & what to check

The L551 is the Land Rover Range Rover Evoque built 2019 onward. It was sold here with the 2.0 turbo petrol and 2.0 diesel mild-hybrid. Of the 15 faults documented for the Range Rover Evoque, 7 apply to this generation, each with its symptoms, what to inspect and a typical repair cost. Free, no account needed.

Check this exact Land Rover Range Rover Evoque

  • Odometer history
  • Money owing
  • Reported stolen
  • Ownership history
  • Official NZ vehicle register data
  • NZ owned and operated

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15

Documented faults

Critical

Most serious

$550–$4,800

Typical repair

20

Service milestones

You're looking at the L551

2 engine variants are documented for this generation. Pick yours to narrow further, or keep reading for the generation as a whole.

Choose a different generation

Now narrow it to the engine

A 1.8 and a 2.4 of the same car do not fail the same way, so the faults below narrow to the engine as well as the year. Free, no account needed.

A 2020 Land Rover Range Rover Evoque is the L551 generation (2019 to now).

Start your free check on this Land Rover Range Rover Evoque

No plate needed. You get the risk score, the buyer's checklist and the guided inspection for the exact car you picked above — not the whole nameplate.

Land Rover Range Rover Evoque L551Engine not picked yet

Pick the engine above first: the Range Rover Evoque came with 2, and without it the report has to show all of their faults. Pick the engine

Free. The paid plate check is separate, and stays optional.

Can't confirm for this car

Land Rover Range Rover Evoque · 2020

Narrowed to the year. No engine is recorded for this vehicle. Pick an engine to see which faults apply.

Tell us the engine, or check the engine code on the car, before relying on this.

  • No engine is recorded for this vehicle.

matched on year only

What to look out for

The checks worth doing on a Land Rover Range Rover Evoque before you hand over any money. Every documented fault is listed below, each with its own page.

  • Serious issue

    Ask the seller or a Land Rover dealer whether recall N945 (passenger airbag replacement) has been done, and ask for the dealer record.

    See why

    Passenger airbag may tear when it deploys: recall N945 (L551 Evoque, 2020-2024)

    On second generation (L551) Range Rover Evoques built from mid 2020 to late 2024, the front passenger airbag may have been folded inconsistently and can tear when it deploys, letting hot gas escape and giving the passenger less protection. This is a 2025 recall: campaign N945 in Australia (REC-006380, 2,818 vehicles) and NHTSA 25V454 in the USA. The fix is a free passenger airbag replacement at a Land Rover dealer.

    What you would notice

    • No warning signs before a crash

    Typically $0–$300 to put right.

  • Common issue

    During the test drive exercise both screens, the cameras, phone connection and climate controls, watching for lag and freezes.

    See why

    Touch Pro / Pivi infotainment and connectivity faults (L551)

    The L551 Evoque's dual-screen Touch Pro Duo (later Pivi Pro) infotainment is a common complaint: laggy or frozen screens, reboots, camera dropouts and Bluetooth/CarPlay glitches. Most are cured by software updates and sometimes a fresh 12V battery, but they can be persistent. Check the screens work properly and that updates are current.

    What you would notice

    • Screen lag, freezes or reboots
    • Reversing/surround camera dropouts
    • Bluetooth or CarPlay disconnecting
    • Slow climate/menu response

    Typically $150–$1,800 to put right.

  • Worth checking

    Ask whether the car has ever gone flat sitting and how often it is driven.

    See why

    12V battery drain and mild-hybrid electrical faults (L551)

    Most L551 Evoques have a 48V mild-hybrid system alongside the usual 12V electronics, and owners report 12V battery drain and assorted electrical warnings when cars are left standing or the battery ages. A weak 12V battery can trigger a confusing set of faults across the car. Check for battery-drain history and that any mild-hybrid warnings have been resolved.

    What you would notice

    • Flat or slow-to-start after standing
    • Multiple warning lights on cold start that clear
    • Stop/start or mild-hybrid warning
    • Electrical features glitching intermittently

    Typically $300–$2,000 to put right.

Land Rover Range Rover Evoque service schedule

The 4 engines a 2020 Land Rover Range Rover Evoque was sold with, each with its own intervals. Pick your engine above to narrow this to one. These are the model’s intervals — the car’s own service book is the only thing that can tell you what has actually been done to it.

Range Rover Evoque (L551) · 2019–2020 · 2.0L D180 Diesel MHEV AWD

Diesel

Due by distance

  1. 60,000 km

    Full transmission fluid flush and differential oil change to keep the AWD system smooth.

  2. 100,000 km

    Inspect the DPF (Diesel Particulate Filter) and confirm the MHEV battery charging cycles are still performing efficiently.

  3. 120,000 km

    Assess the auxiliary drive belts and tensioners for signs of wear.

Range Rover Evoque (L551) · 2019–2024 · 2.0L P250 Ingenium Petrol MHEV AWD

Hybrid (MHEV)

Due by distance

  1. 60,000 km

    Major service including spark plug replacement and inspection of the MHEV battery health.

  2. 100,000 km

    Evaluate suspension components, such as control arm bushings and shocks, to maintain that signature ride quality.

Range Rover Evoque (L551) · 2019–2024 · 2.0L P300 Ingenium Petrol MHEV AWD

Hybrid (MHEV)

Due by distance

  1. 60,000 km

    Proactive transmission fluid flush, even though it is 'sealed for life', to ensure the longevity of the AWD system.

  2. 80,000 km

    Check the MHEV battery health, as secondary electrical systems see increased cycle fatigue around this stage.

  3. 100,000 km

    Comprehensive inspection of the turbocharger hoses and coolant lines, as heat cycles on the P300 engine can make rubber components brittle.

Range Rover Evoque (L551) · 2019–2021 · 2.0L P200 Ingenium Petrol MHEV AWD

Hybrid (MHEV)

Due by distance

  1. 60,000 km

    Major service including spark plugs and a transmission fluid health inspection.

  2. 80,000 km

    Check the MHEV battery health and inspect the cooling system components in more depth.

  3. 100,000 km

    Review the auxiliary drive belt and verify the status of the turbocharger wastegate actuator.

See all 7 issues for this oneDocumented for the exact year and engine you picked, including 1 rated critical.
Electrical2

0112V battery drain and mild-hybrid electrical faults (L551)

Ask whether the car has ever gone flat sitting and how often it is driven.2019 onwardElectrical
OccasionalElectrical $300–$2,000 to fix

Most L551 Evoques have a 48V mild-hybrid system alongside the usual 12V electronics, and owners report 12V battery drain and assorted electrical warnings when cars are left standing or the battery ages. A weak 12V battery can trigger a confusing set of faults across the car. Check for battery-drain history and that any mild-hybrid warnings have been resolved.

Symptoms to notice

  • Flat or slow-to-start after standing
  • Multiple warning lights on cold start that clear
  • Stop/start or mild-hybrid warning
  • Electrical features glitching intermittently

What to check

  1. Ask whether the car has ever gone flat sitting and how often it is driven.
  2. On a cold start watch for a cluster of warnings that then disappear.
  3. Check the 12V battery age and any mild-hybrid warnings.
  4. Confirm software is current and recalls are done.

Where to look: 12V battery, 48V mild-hybrid system and body control modules

Parts involved: 12V battery.

Ask the seller

  • “Has the battery ever gone flat while parked?”
  • “Any mild-hybrid or stop/start warnings?”
  • “Are software and recalls up to date?”

02Touch Pro / Pivi infotainment and connectivity faults (L551)

During the test drive exercise both screens, the cameras, phone connection and climate controls, watching for lag and freezes.2019 onwardElectrical
CommonElectrical $150–$1,800 to fix

The L551 Evoque's dual-screen Touch Pro Duo (later Pivi Pro) infotainment is a common complaint: laggy or frozen screens, reboots, camera dropouts and Bluetooth/CarPlay glitches. Most are cured by software updates and sometimes a fresh 12V battery, but they can be persistent. Check the screens work properly and that updates are current.

Symptoms to notice

  • Screen lag, freezes or reboots
  • Reversing/surround camera dropouts
  • Bluetooth or CarPlay disconnecting
  • Slow climate/menu response

What to check

During the test drive exercise both screens, the cameras, phone connection and climate controls, watching for lag and freezes. Ask whether software is up to date and whether any screens or modules were replaced under warranty. Check the 12V battery age. Persistent screen faults after updates may need a head-unit replacement.

Where to look: Dual central touchscreens and infotainment/body modules

Parts involved: 12V battery.

Ask the seller

  • “Do the screens ever freeze or reboot?”
  • “Is the software up to date?”
  • “Any infotainment modules replaced?”
Body, brakes, suspension & interior1 critical1

03Passenger airbag may tear when it deploys: recall N945 (L551 Evoque, 2020-2024)

Ask the seller or a Land Rover dealer whether recall N945 (passenger airbag replacement) has been done, and ask for the dealer record.2020–2024Interior
OccasionalInterior $0–$300 to fix

On second generation (L551) Range Rover Evoques built from mid 2020 to late 2024, the front passenger airbag may have been folded inconsistently and can tear when it deploys, letting hot gas escape and giving the passenger less protection. This is a 2025 recall: campaign N945 in Australia (REC-006380, 2,818 vehicles) and NHTSA 25V454 in the USA. The fix is a free passenger airbag replacement at a Land Rover dealer.

Symptoms to notice

  • No warning signs before a crash

What to check

  1. Ask the seller or a Land Rover dealer whether recall N945 (passenger airbag replacement) has been done, and ask for the dealer record.
  2. Check the airbag warning light comes on at start-up and then goes out.
  3. If a workshop inspection is possible: have a Land Rover dealer check open recalls against the VIN.

Where to look: Dashboard, front passenger airbag module

Ask the seller

  • “Has recall N945 (passenger airbag) been done?”
  • “Are there any other open Land Rover recalls on this VIN?”
Depends on the exact engine — 4 moreDocumented for a specific engine we could not confirm from what you picked. Check the engine code on the car.
Engine, transmission & cooling4

01Ingenium diesel timing chain and oil dilution (L551 early cars)

Do a cold first-start and listen for a chain rattle at the timing end.diesel2019 onwardEngine
OccasionalEngine $2,500–$9,000 to fix

Can't confirm for this car

The second-generation L551 Evoque uses updated Ingenium engines, but early cars can still show the family's timing-chain wear and oil-dilution behaviour, especially if driven on short trips that never fully burn off DPF fuel dilution. A revised chain was phased in, but a cold-start rattle or over-full, diesel-smelling oil on an early L551 diesel deserves caution.

The front of a dual overhead camshaft engine with the timing cover removed, exposing the timing chain and sprockets.Example of the part — not this vehicle

The front of a twin-cam engine with the timing cover off — chain, sprockets and guides.

Logansenf · CC BY-SA 4.0 · Wikimedia Commons

Symptoms to notice

  • Brief rattle on cold start
  • Oil level above max and smelling of diesel
  • Restricted Performance warning
  • Frequent short trips in the history

What to check

  1. Do a cold first-start and listen for a chain rattle at the timing end.
  2. Smell the dipstick for diesel and check the level is not over max. Ask about the driving pattern and oil-change frequency; short-trip cars are higher risk.
  3. Confirm whether any chain or oil-dilution updates were applied.

Where to look: Timing chain at the right-hand end of the Ingenium diesel engine

Parts involved: Timing chain.

Ask the seller

  • “Was the car used for short trips or longer runs?”
  • “Any cold-start rattle or Restricted Performance messages?”
  • “How often was the oil changed?”

02Turbocharger Failure and Oil Feed Pipe Blockage (2.0D Diesel)

On cold start and during the test drive, watch for blue or grey smoke from the exhaust particularly at start-up and during gear changes.diesel2015–2023Engine
OccasionalEngine $2,500–$5,500 to fix

Can't confirm for this car

The turbocharger on AJ200D and Ingenium 2.0D diesel-engined Evoque models is fed by a small-bore oil feed pipe that is susceptible to carbon and varnish blockage, particularly on vehicles that are shut down immediately after hard use without a cool-down period. Restricted oil supply causes bearing failure and shaft seal degradation, leading to oil ingestion into the intake (blue smoke) and ultimately turbocharger seizure. Aftermarket-quality replacement turbos fitted without addressing the root-cause oil feed restriction are well documented as failing again within 20,000–30,000 km.

Symptoms to notice

  • Blue or grey smoke from the exhaust on start-up or under load
  • High-pitched whine or whistle from the engine bay that varies with boost pressure
  • Oily residue or oil pooling inside the intercooler or its connecting pipes
  • Loss of power under boost — turbo not building expected boost pressure
  • Oil consumption between services without visible external oil leaks

What to check

  1. On cold start and during the test drive, watch for blue or grey smoke from the exhaust particularly at start-up and during gear changes.
  2. Listen for a high-pitched whine or whistle from the turbo that changes pitch under load.
  3. Inspect the intercooler pipes for oily residue inside the pipe bore, which indicates turbo shaft seal failure.
  4. Check oil level — a failing turbo seal can consume oil without visible external leaks.
  5. A mechanic should check oil feed pipe flow before fitting any replacement turbo.

Where to look: Driver's side of engine, connected to exhaust manifold, with intercooler pipes running to the front of the engine bay

Parts involved: Turbocharger.

Ask the seller

  • “Has the turbocharger ever been replaced or inspected, and was the oil feed pipe replaced or cleaned at the same time?”
  • “Has there been any blue smoke from the exhaust or unexplained oil consumption between services?”

03EGR Valve Failure and Carbon Deposit Build-up (2.0D Diesel)

Request a diagnostic scan for P0400-series EGR and intake manifold codes.diesel2015–2023EngineRead the full fault: symptoms, where to look, what to ask the seller

04ZF 9HP 9-Speed Automatic Gearbox Shudder and Harsh Engagement

2012–2023TransmissionRead the full fault: symptoms, where to look, what to ask the seller
Other Land Rover Range Rover Evoque engines and years8 documented issues that do not apply to the one you picked.
Engine, transmission & cooling6

01Timing chain stretch and failure (L538 diesel)

Do a genuine cold first-start and listen at the timing (right-hand) end for a rattle before oil pressure builds.diesel2011–2018EngineRead the full fault: symptoms, where to look, what to ask the seller

022.0 Si4 Timing Chain Tensioner Failure

Cold-start the engine and listen for a brief rattle from the front of the engine in the first few seconds.petrol2011–2019EngineRead the full fault: symptoms, where to look, what to ask the seller

03Power Transfer Unit (PTU) Oil Leak and Premature Wear

Check the ground where the vehicle is normally parked for oil spots.2011–2019TransmissionRead the full fault: symptoms, where to look, what to ask the seller

04Haldex Rear Coupling Unit Failure

Request service history showing Haldex fluid changes every 40,000–50,000 km.petrol2011–2018TransmissionRead the full fault: symptoms, where to look, what to ask the seller

05Gearbox judder and jerky shifting (L538 9-speed/6-speed)

On the test drive focus on low-speed shifts, roundabouts and pulling away; feel for judder, lurching or a delay into Drive/Reverse.2011–2018Transmission
CommonTransmission $400–$4,500 to fix

Does not apply

The L538 Evoque's automatics, the Aisin 6-speed and especially the ZF 9-speed, are prone to harsh, jerky or juddering changes, hesitation pulling away and 'hunting' between gears. Many cases respond to a fluid change and software update, but neglected fluid or a worn valve body can need internal repair or a reconditioned unit. A jerky Evoque auto with no fluid-service history is a warning.

Symptoms to notice

  • Judder or thump on low-speed gear changes
  • Hesitation then a lurch pulling away
  • Gearbox hunting up and down on light throttle
  • Delay engaging Drive or Reverse

What to check

On the test drive focus on low-speed shifts, roundabouts and pulling away; feel for judder, lurching or a delay into Drive/Reverse. Ask whether the transmission fluid has ever been changed and whether any TCM software updates were applied. Smooth shifting from cold is a good sign.

Where to look: ZF 9-speed or Aisin 6-speed automatic transmission

Parts involved: Mechatronic / valve body.

Ask the seller

  • “Has the transmission fluid been serviced?”
  • “Any gearbox software updates done?”
  • “Does it shift smoothly at low speed and from cold?”

06Plastic Thermostat Housing Coolant Leak (Si4 2.0T Petrol)

Inspect the top of the engine for coolant residue (white or pinkish staining) around the thermostat housing on the front-right of the engine.petrol2012–2018CoolingRead the full fault: symptoms, where to look, what to ask the seller
Electrical1

01Water ingress and electrical faults (L538)

Press all footwell carpets and lift the boot floor for damp, and sniff for mustiness.2011–2018Electrical
OccasionalElectrical $200–$1,800 to fix

Does not apply

L538 Evoques are known for water getting in, typically damp front footwells or boot from blocked drains or seal issues, which then corrodes connectors and causes electrical faults. Owners report parking sensors, cameras, screens and modules misbehaving once water has been in. Damp carpets plus intermittent electrics on an Evoque should be investigated together.

Symptoms to notice

  • Damp front footwells or boot floor
  • Musty smell inside
  • Intermittent electrical faults after wet weather
  • Fogged windows that won't clear

What to check

  1. Press all footwell carpets and lift the boot floor for damp, and sniff for mustiness.
  2. Check under-bonnet and sunroof (if fitted) drains are clear.
  3. Test electrics, cameras, sensors and screen for intermittent faults.
  4. A car stored outside with damp carpets and glitchy electrics needs the leak found before anything else.

Where to look: Footwell and boot carpets, body drains, and electrical connectors/modules

Ask the seller

  • “Are the carpets ever damp after rain?”
  • “Any electrical faults that come and go?”
  • “Have the drains been checked?”
Body, brakes, suspension & interior1

01Panoramic Sunroof Drain Blockage and Water Ingress into Cabin

Check the headliner around all four corners of the panoramic roof for staining or water marks.2012–2019Body & Rust
CommonBody & Rust $200–$6,500 to fix

Does not apply

The Evoque's panoramic roof has four corner drain channels that route water to exit points behind the front wheels and at the rear sills. These drains block with accumulated leaf matter and debris, causing water to back up and overflow into the headliner, A-pillar trims, and footwells. Water pooling on the BECM (Body Electronic Control Module) mounted in the driver's footwell has caused total electrical failure and write-offs. This issue is extensively documented in UK owner groups and is a well-known failure mode for the L538 platform.

Symptoms to notice

  • Water staining or damp headliner fabric at sunroof corners
  • Wet or damp carpets in front footwells after rain
  • Intermittent electrical faults, flickering lights, or warning messages after wet weather
  • Musty or mould smell from the cabin interior
  • Visible mould growth on A-pillar trim or seat belt stalk area

What to check

  1. Check the headliner around all four corners of the panoramic roof for staining or water marks.
  2. Press the headliner fabric in those areas — any soft or damp feeling confirms ingress.
  3. Pour a small amount of water into each sunroof drain channel and confirm it exits freely underneath the car.
  4. Ask about any musty smell or electrical gremlins.
  5. If a workshop inspection is possible: Lift the carpet in both front footwells and check for dampness or moisture under the driver's mat where the BECM is located.

Where to look: Panoramic roof drain channels at each corner, A/B pillar internals, driver's footwell BECM

Ask the seller

  • “Have the panoramic sunroof drains been cleaned, and is there any history of water in the cabin?”
  • “Have there been any unexplained electrical faults or warning lights that appeared after wet weather?”

Land Rover Range Rover Evoque faults in detail

Narrowed to the Land Rover Range Rover Evoque · 2020. Each of these has its own page: the symptoms, where to look, what to ask the seller and what the repair costs. Free, no account needed.

EGR Valve Failure and Carbon Deposit Build-up (2.0D Diesel)Major · EngineZF 9HP 9-Speed Automatic Gearbox Shudder and Harsh EngagementMajor · Transmission

What these repairs cost on other cars

Some of the Land Rover Range Rover Evoque’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.

Other Land Rover models

Land Rover Discovery27 documented faultsLand Rover Range Rover Sport25 documented faultsLand Rover Range Rover22 documented faultsLand Rover Vogue14 documented faultsLand Rover LR311 documented faultsLand Rover LR410 documented faults

Land Rover Range Rover Evoque buyer questions

Is the Land Rover Range Rover Evoque reliable?

Like any used car, it depends on the specific example and its service history. Across the 15 documented faults for the Land Rover Range Rover Evoque, the recurring problem areas are engine, interior, and transmission. A Land Rover Range Rover Evoque with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.

What are the most common problems with a used Land Rover Range Rover Evoque?

We've catalogued 15 known faults for the Land Rover Range Rover Evoque, covering engine, interior, and transmission. All 15 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.

How much do repairs cost on a Land Rover Range Rover Evoque?

Most single repairs on the Land Rover Range Rover Evoque fall between $550–$4,800 at NZ independent-workshop rates. Some of the 15 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.

Should I get a pre-purchase inspection on a Land Rover Range Rover Evoque?

Yes. A Land Rover Range Rover Evoque inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.