2020–2023ZH SelectedZH2.0 EcoBoostFuel not statedSee faults & what to checkKickTyres illustration, not a photograph.Ford Escape ZH: common faults & what to check
The ZH is the Ford Escape built 2020–2023. It was sold here with the 2.0 EcoBoost and 2.5 plug-in hybrid. Of the 21 faults documented for the Escape, 9 apply to this generation, each with its symptoms, what to inspect and a typical repair cost. Free, no account needed.
Check this exact Ford Escape
- Odometer history
- Money owing
- Reported stolen
- Ownership history
21
Critical
$900–$3,200
23
You're looking at the ZH
2020–2023ZH SelectedZH2.0 EcoBoostFuel not statedSee faults & what to checkKickTyres illustration, not a photograph.
2020–2023ZH SelectedZH2.5 plug-in hybridHybridSee faults & what to checkKickTyres illustration, not a photograph.Now narrow it to the engine
A 2021 Ford Escape is the ZH generation (2020 to 2023).
Start your free check on this Ford Escape
Pick the engine above first: the Escape came with 2, and without it the report has to show all of their faults. Pick the engine
Can't confirm for this car
Ford Escape · 2021
Narrowed to the year. No engine is recorded for this vehicle. Pick an engine to see which faults apply.
Tell us the engine, or check the engine code on the car, before relying on this.
- No engine is recorded for this vehicle.
matched on year only
What to look out for
Costly issue
Spin the rear wheels by hand and listen for a growling or grinding sensation.
Rear Wheel Bearing / Knuckle Bearing Premature Failure
The rear wheel bearings on the Escape, particularly the ZG and early ZH chassis, are prone to premature failure between 60,000 and 120,000 km. The sealed hub bearing units are pressed into the rear knuckle and are not serviceable; the entire hub assembly must be replaced. In some cases the bearing outer race spins in the knuckle bore, damaging the knuckle itself and necessitating knuckle replacement. This failure is more pronounced on vehicles that have been driven on rough roads or that carry heavy loads frequently.
What you would notice
Ford Escape service schedule
Fourth Generation (Escape) · 2020–2026 · 2.5L Duratec - FHEV Hybrid
Due by distance
- 40,000 km
Service the transmission fluid so the eCVT planetary gearset keeps operating smoothly.
- 80,000 km
Inspect the hybrid battery cooling fan to keep it free of dust and debris.
- 120,000 km
Flush the transmission fluid and inspect the coolant hoses and vacuum lines.
Fourth Generation (Escape) · 2020–2026 · 2.0L EcoBoost - ST-Line/Vignale
Due by distance
- 60,000 km
Inspect the cooling system hoses and fluid levels so the turbocharger stays effectively managed.
- 100,000 km
Check the drivetrain mounts and suspension bushings to keep that 'new car' feel.
- 150,000 km
Flush the transmission fluid and check the differential oil.
See all 9 issues for this one
Body, brakes, suspension & interior
01Rear Wheel Bearing / Knuckle Bearing Premature Failure
The rear wheel bearings on the Escape, particularly the ZG and early ZH chassis, are prone to premature failure between 60,000 and 120,000 km. The sealed hub bearing units are pressed into the rear knuckle and are not serviceable; the entire hub assembly must be replaced. In some cases the bearing outer race spins in the knuckle bore, damaging the knuckle itself and necessitating knuckle replacement. This failure is more pronounced on vehicles that have been driven on rough roads or that carry heavy loads frequently.
Symptoms to notice
What to check
Ask the seller
Depends on the exact engine — 8 more
Engine, transmission & cooling
012.5 hybrid engine failure and fire risk (recall 23S27) — rod/bearing failure
Can't confirm for this car
Can't confirm for this car
Certain 2020-2023 Escape hybrids and PHEVs can suffer sudden engine failure (thrown rod or bearing) that punches oil and fuel vapour into the engine bay, where it can ignite on hot exhaust parts. Ford's recall 23S27 reprogrammed the car to detect failure and cut power rather than fixing the engines, so a noisy bottom end on one of these is a walk-away. Failure announces itself with loud metallic clanking and sudden loss of drive.
Symptoms to notice
What to check
Ask the seller
021.5 EcoBoost Coolant Ingestion into Combustion Chamber
Can't confirm for this car032.0 EcoBoost Timing Chain Stretch and Guide Wear
Can't confirm for this car
Can't confirm for this car
The 2.0L EcoBoost engine fitted to higher-specification Escape variants is equipped with a timing chain drive system that is susceptible to stretch and guide wear from around 100,000 km, particularly when oil change intervals have been extended or when the incorrect oil viscosity has been used. Worn timing chain guides produce rattling on cold start; stretched chains cause cam timing retard that triggers check engine lights and, if unaddressed, can result in the chain jumping a tooth and causing severe internal engine damage including bent valves.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
04EcoBoost Turbocharger Wastegate Rattle and Bearing Failure
Can't confirm for this car
Can't confirm for this car
Both the 1.5L and 2.0L EcoBoost turbochargers fitted to the Escape are known for wastegate actuator rattle at cold idle and for centre bearing failures on higher-mileage examples. The wastegate rattle is caused by loose tolerances in the actuator rod and wastegate flap, producing a tinny rattling from the engine bay at light load. While initially cosmetic, a failed wastegate can result in overboosting or underboosting conditions. Centre bearing failures allow shaft play that causes the compressor or turbine wheel to contact the housing, resulting in oil burning and complete turbo failure.
Symptoms to notice
What to check
Ask the seller
05GDI Intake Valve Carbon Deposit Build-up
Can't confirm for this car
Can't confirm for this car
All EcoBoost engines in the Escape use gasoline direct injection (GDI), meaning fuel is injected directly into the cylinder rather than past the intake valves. Without fuel washing over the intake valves, oil vapours from the positive crankcase ventilation (PCV) system deposit carbon on the back face of the intake valves over time. By 80,000-120,000 km, significant carbon build-up restricts airflow, causing rough idle, misfires, and a progressive loss of power. The only effective remedy is an intake manifold removal and mechanical cleaning, typically performed using walnut shell blasting.
Symptoms to notice
What to check
Ask the seller
066F35 Automatic Transmission Torque Converter Clutch Shudder
Can't confirm for this carElectrical
01PHEV traction battery overheating/fire recall (2.5 plug-in hybrid)
Can't confirm for this car
Can't confirm for this car
The ZH Escape PHEV (sold in Europe as the Kuga PHEV) was recalled globally soon after launch because cells in the drive battery could short internally, overheat and catch fire while charging or driving; affected cars were told not to charge at all until battery packs were replaced. Ford replaced packs under recall, but you must confirm the work was actually done on the car in front of you. Out of warranty, a replacement pack is enormous money, so battery health and recall history are the whole game on these.
Symptoms to notice
What to check
Ask the seller
02Hybrid High-Voltage Battery Cooling Fan Failure
Can't confirm for this car
Can't confirm for this car
The 2.5L Duratec-based Escape Hybrid (and Escape PHEV) uses a dedicated cooling fan to manage the temperature of the high-voltage NiMH or lithium-ion battery pack located beneath the rear seat. This fan is known to fail due to bearing wear, debris ingestion, and motor failure. When the fan fails or runs at reduced speed, the battery management system restricts charge and discharge rates to protect the cells, resulting in a significant loss of EV drive capability and reduced fuel economy. Continued operation with a failed fan can cause permanent cell degradation. Ford issued a related TSB on HV battery temperature warnings.
Symptoms to notice
What to check
Ask the seller
Other Ford Escape engines and years
Engine, transmission & cooling
012.0 EcoBoost coolant intrusion into cylinders — head gasket and engine failure
Does not apply
Does not apply
The 2.0 EcoBoost (and related 1.5/1.6) can let coolant seep into the cylinders past the head gasket where the block deck deforms between bores. It starts as slow unexplained coolant loss and white smoke, progresses to misfires on one cylinder, and ends in corroded bores, hydrolock or a seized engine needing a replacement long block. This is the subject of a large coolant-intrusion class action against Ford in the US covering 1.5/1.6/2.0 EcoBoost engines; there is no free fix in NZ, so the buyer wears the full cost.
Example of the part — not this vehicleA used multi-layer head gasket. Discolouration between a cylinder and a water gallery is the tell.
Symptoms to notice
What to check
Ask the seller
021.5 EcoBoost Cracked Cylinder Block Coolant Leak
Does not apply
Does not apply
The 1.5L four-cylinder EcoBoost (Dragon-series) fitted to the third-generation Escape develops cracks in the cast-iron cylinder block between the water jacket and bore wall, most commonly adjacent to cylinder 3. Insufficient thermal mass at that location combined with turbo-charged direct injection thermal gradients initiates fatigue cracking. Coolant enters the combustion chamber silently; the engine may show no overheating warning before hydrostatic lock occurs on restart after a hot-soak. Short-trip high-ambient-temperature driving accelerates onset.
Symptoms to notice
What to check
Ask the seller
031.6 EcoBoost overheating, cracked cylinder head and engine-fire recall
Does not apply04CD4E 4-speed automatic failure — overheating, lost gears, stalling
Does not apply05ZD/ZB Duratec 2.3L Timing Chain Tensioner Failure
Does not apply
Does not apply
The Duratec 2.3L four-cylinder engine in the ZD and ZB Escape has a documented timing chain tensioner wear issue. The hydraulic tensioner loses tension with age and mileage allowing chain slack. Cold-start rattle is the early warning; progression leads to timing chain jump or chain failure causing catastrophic engine damage. Documented across US, AU and NZ Escape and Tribute owner forums.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
06ZD/ZB Duratec Coolant Crossover Hose Cracking
Does not apply
Does not apply
The coolant crossover hose on the Duratec engine in the Escape and Mazda Tribute (shared platform) cracks at the connection points or along its length with age and heat cycling. Documented across US, AU and NZ owner forums. Failure causes sudden coolant loss and rapid overheating, with downstream risk of head gasket damage if the vehicle is driven while overheating.
Symptoms to notice
What to check
Ask the seller
07Hybrid control module fault — unexpected shift to neutral / loss of drive
Does not apply
Does not apply
A software fault in the Hybrid Powertrain Control Module on Escape hybrids/PHEVs can make the transmission shift itself to neutral without warning, so the car suddenly stops driving (it still steers and brakes). Ford fixed it with a free software update under recall, but an un-updated car can strand you in traffic. This is a five-minute VIN check to rule in or out.
Symptoms to notice
What to check
Ask the seller
08Ignition coil and misfire faults — 3.0 V6 rear bank buried under the intake
Does not apply
Does not apply
Unconfirmed. This entry does not match our record of which engines and years this model was sold with, and is awaiting review. Confirm it against the car before acting on it.
Both the 2.3 Duratec and 3.0 V6 suffer coil-on-plug failures with age, causing misfires and a flashing engine light. On the 3.0 V6 the rear bank of plugs and coils sits under the intake manifold against the firewall, so a simple coil job becomes several hours of labour, and many owners defer it — meaning the car you are looking at may have been running rough for months. Long-term misfires kill the catalytic converters, which multiplies the bill.
Example of the part — not this vehicleA coil-on-plug ignition rail, removed. One coil per cylinder.
Symptoms to notice
What to check
Ask the seller
Electrical
01Electric Power-Assisted Steering (EPAS) Loss of Assist
Does not apply
Does not apply
A subset of 2016-2019 Escape models have documented sudden loss of electric power steering assist while driving, leaving the driver with heavy, manual-effort-only steering. The failure is caused by either a faulty steering gear torque sensor, an overheating EPAS control module, or a wiring harness fault between the column and the PSCM (Power Steering Control Module). Ford issued recalls and TSBs for related EPAS faults on Escape in this generation. Failures can occur without warning and present a material safety risk at motorway speeds where sudden heavy steering could cause loss of control.
Symptoms to notice
What to check
Ask the seller
Body, brakes, suspension & interior
01Rust in rear wheel arches, sills and front subframe
Does not apply02ZD/ZB Front Lower Control Arm Bush Collapse
Does not apply
Does not apply
Front lower control arm rubber bushes in the ZD and ZB Escape degrade and collapse with age, causing imprecise steering, bump steer and accelerated tyre wear. The bushes are pressed into the arm requiring a hydraulic press to replace, making replacement labour-intensive. Documented across AU, NZ and US Escape workshop reports and owner communities as a predictable age-related failure.
Example of the part — not this vehicleA separated lower ball joint: the control arm has dropped and the wheel has splayed out under the guard.
Symptoms to notice
What to check
Ask the seller
03Door latch failure — doors won't close or can open while driving (global recall)
Does not applyFord Escape faults in detail
What these repairs cost on other cars
Some of the Ford Escape’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.
Other Ford models
Ford Escape buyer questions
Is the Ford Escape reliable?
Like any used car, it depends on the specific example and its service history. Across the 21 documented faults for the Ford Escape, the recurring problem areas are electrical, engine, and cooling. A Ford Escape with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.
What are the most common problems with a used Ford Escape?
We've catalogued 21 known faults for the Ford Escape, covering electrical, engine, and cooling. All 21 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.
How much do repairs cost on a Ford Escape?
Most single repairs on the Ford Escape fall between $900–$3,200 at NZ independent-workshop rates. Some of the 21 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.
Should I get a pre-purchase inspection on a Ford Escape?
Yes. A Ford Escape inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.