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Toyota2001–2022 Critical issues documented

Toyota Voxy ZRR80: common faults & what to check

The ZRR80 is the Toyota Voxy built 2014–2022. Of the 32 faults documented for the Voxy, 21 apply to this generation, each with its symptoms, what to inspect and a typical repair cost. Free, no account needed.

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32

Documented faults

Critical

Most serious

$450–$1,800

Typical repair

35

Service milestones

You're looking at the ZRR80

Everything below is narrowed to this variant. Pick a different one to change it.

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Now narrow it to the engine

A 1.8 and a 2.4 of the same car do not fail the same way, so the faults below narrow to the engine as well as the year. Free, no account needed.

A 2016 Toyota Voxy is the ZRR80 generation (2014 to 2022).

We cannot narrow the engine list to this year, so every engine this model was sold with is offered.

Start your free check on this Toyota Voxy

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Toyota Voxy ZRR80Engine not picked yet

Pick the engine above first: the Voxy came with 3, and without it the report has to show all of their faults. Pick the engine

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Can't confirm for this car

Toyota Voxy · 2016

Narrowed to the year. No engine is recorded for this vehicle. Pick an engine to see which faults apply.

Tell us the engine, or check the engine code on the car, before relying on this.

  • No engine is recorded for this vehicle.

matched on year only

What to look out for

The checks worth doing on a Toyota Voxy before you hand over any money. Every documented fault is listed below, each with its own page.

  • Costly issue

    Visually inspect the rubber bush material: cracking, splitting, or visible voids in the rubber are rejection criteria.

    See why

    Front Lower Control Arm Bush Deterioration

    The front lower control arms on ZRR70 and ZRR80 Noah models use rubber-bonded bushes at both the subframe pivot and the ball-joint end. These bushes deteriorate progressively in NZ conditions, combining UV degradation, road salt exposure, and the high vehicle weight of a fully-loaded 8-seat van. As the bushes soften and crack, the control arm develops angular movement under braking and cornering loads, causing vague steering, clunking, and uneven front tyre wear. The inner subframe bush deteriorates faster than the outer. Failed bushes cause the front suspension geometry to shift under load, making the vehicle difficult to align precisely. Replacement is typically carried out as a complete lower arm assembly rather than bush-only press-in repair, as most independent shops press the entire arm.

    What you would notice

    • Clunking or thumping from the front suspension over bumps, speed humps, or sharp road edges
    • Front end vagueness or wandering on straight roads, requiring constant small steering corrections
    • Uneven front tyre wear — excessive wear on inside or outside shoulder despite recent alignment
    • Vehicle pulling to one side under firm braking from highway speed

    Typically $450–$1,100 to put right.

  • Costly issue

    Look for cracked, collapsed, or heavily deformed rubber with the metal inner sleeve visibly displaced.

    See why

    Rear Suspension Bush Collapse and Deterioration

    The ZRR70 and ZRR80 Voxy rear suspension uses multiple rubber bushes in the trailing arms and lateral links, and these degrade with age and mileage to the point of collapse, particularly on vehicles with more than 120,000 km or those exposed to New Zealand road salt. Collapsed rear bushes cause the rear axle geometry to shift outside specification, producing vague cornering behaviour, uneven rear tyre wear, and a tendency for the vehicle to tramline or crab under acceleration. Replacement requires pressing out and re-pressing new bushes, typically necessitating arm removal.

    What you would notice

    • Vague, unsettled rear-end feel during cornering or lane changes, particularly at higher speeds
    • Uneven or feathered tyre wear on the rear axle despite recent tyre rotation
    • Rear-end wander or tramline tendency on straight roads under light acceleration
    • Visible cracking, splitting, or collapse of the rubber bush material visible on inspection

    Typically $400–$1,100 to put right.

  • Costly issue

    Operate both sliding doors through several full open-close cycles and listen for grinding, clicking, or the motor running with no door movement.

    See why

    Power Sliding Door Cable Fraying and Drum Detachment

    Both the AZR60 and ZRR80 generations of the Noah use electrically operated power sliding doors driven by a cable-and-drum mechanism integrated into the door rail. The stainless steel cable runs inside a plastic guide channel the full length of the door aperture and is wound onto a motor-driven drum; over time the cable frays at the drum attachment point or at the guide channel ends where it flexes repeatedly. A frayed or detached cable causes the door motor to run unloaded, leaving the door stopped mid-travel, failing to latch, or in rare cases freewheeling open on a slope.

    What you would notice

    • Power sliding door stops or reverses partway through its travel without any obstruction
    • Grinding or clicking sound from inside the door rail when the door operates
    • Door motor audible but door does not move when the open or close button is pressed
    • Door fails to achieve a firm latch and can be pushed open easily from outside

    Typically $320–$850 to put right.

  • Costly issue

    After a test drive of moderate length, carefully feel each wheel rim near the hub for unusual heat.

    See why

    Brake Caliper Guide Pin Seizure

    Both AZR60 and ZRR80 Noahs use sliding-caliper disc brakes at the front and typically drum or sliding-caliper disc brakes at the rear. The floating caliper design relies on two hardened steel guide pins coated in high-temperature grease to allow the caliper body to slide freely and apply equal pressure to both inner and outer brake pads. New Zealand's combination of road salt and high rainfall causes the guide pin bores to corrode, the rubber boots to crack, and the grease to wash out; once a pin seizes, the caliper cannot retract fully after braking, causing the outboard pad to drag continuously against the disc. This leads to accelerated pad and disc wear on one side, uneven braking, pulling under heavy stops, and in severe cases sufficient heat to distort the disc or boil the brake fluid locally.

    What you would notice

    • Vehicle pulls to one side during braking, requiring the driver to correct the steering
    • One wheel significantly hotter than its counterpart after normal driving, detectable by carefully feeling the wheel rim
    • Uneven brake pad wear with the outer pad worn much thinner than the inner pad on the same caliper
    • Grinding or squealing noise from one wheel even when the brake pedal is not applied, caused by a dragging pad

    Typically $150–$480 to put right.

  • Costly issue

    Lift all floor carpets and inspect the floor pan directly, focusing on the centre tunnel, under second and third row seats, and the rear load area.

    See why

    Underfloor and Inner Sill Corrosion on Japan Imports

    Vehicles sourced from northern Japan or cold-climate regions were exposed to road salt and winter moisture over their Japanese service life. Corrosion begins under the factory undercoating and progresses through the floor pan, inner sill sections, rear wheel arch lips, spare tyre recess, and suspension sub-frame mounting points. By the time corrosion is visible from outside the vehicle, structural sections can already be significantly compromised. The extent of damage is typically not apparent from a casual inspection.

    What you would notice

    • Rust bubbles or blistering on painted sill or lower door edge
    • Soft spots or perforations in floor pan discovered under carpet
    • Rust staining in rear wheel arches or spare tyre well
    • Flaking or bubbling undercoating at suspension mounting points

    Typically $500–$3,000 to put right.

  • Common issue

    Drive slowly over a speed bump or rough road surface and listen for a knock or rattle that coincides with steering wheel vibration.

    See why

    Electric Power Steering Rack Knock and Rattle

    Noah models of both ZRR70 and ZRR80 generations use an electric power steering (EPS) rack. A known failure mode is the development of a knock or rattle from the steering rack over road imperfections, caused by internal wear in the rack housing, worn tie-rod end sockets, or loosening of the EPS motor mount to the rack body. The rattle is distinct from suspension noise — it transmits directly through the steering column and is most evident at low speed over rough surfaces. In some cases the EPS motor drive gear or intermediate shaft splines develop lash, producing a knock on initial steering input from centre. Early intervention with tie-rod replacement or rack mount tightening can arrest the fault; a worn rack housing requires full rack replacement.

    What you would notice

    • Clunking or rattling noise from the steering rack area when driving over potholes or road joints
    • Knock felt through the steering wheel rim when hitting a bump while cornering
    • Loose or notchy feeling on-centre in the steering with slight free play before effort builds
    • Intermittent EPS warning light (orange steering wheel icon) during cold weather starts

    Typically $300–$1,800 to put right.

Toyota Voxy service schedule

The 3 engines a 2016 Toyota Voxy was sold with, each with its own intervals. Pick your engine above to narrow this to one. These are the model’s intervals — the car’s own service book is the only thing that can tell you what has actually been done to it.

3rd Generation (R80) · 2014–2021 · 1.8L 2ZR-FXE Hybrid - FWD

Hybrid

Due by distance

  1. 100,000 km

    First clean of the hybrid cooling fan filter is due, along with a spark plug check.

  2. 150,000 km

    Check the 12V auxiliary battery, which runs the car's electronics before the main hybrid system takes over.

  3. 200,000 km

    Ask for a hybrid battery health report and make sure the inverter cooling fluid is fresh.

3rd Generation (R80) · 2014–2021 · 2.0L 3ZR-FAE - AWD

Petrol

Due by distance

  1. 100,000 km

    New spark plugs are due, and the AWD drivetrain fluids should be checked properly.

  2. 150,000 km

    Get a specialist to check the cooling system hoses and the suspension bushings, both of which can show their age by now.

3rd Generation (R80) · 2014–2021 · 2.0L 3ZR-FAE - FWD

Petrol

Due by distance

  1. 100,000 km

    This lines up with the first big spark plug and coolant replacement.

  2. 150,000 km

    Check the condition of the CVT fluid and look for tired suspension bushings.

  3. 200,000 km

    Assess the alternator and water pump, which often reach the end of their expected life around here.

See all 21 issues for this oneDocumented for the exact year and engine you picked, including 3 rated critical.
Electrical1
Body, brakes, suspension & interior5

02Underfloor and Inner Sill Corrosion on Japan Imports

Lift all floor carpets and inspect the floor pan directly, focusing on the centre tunnel, under second and third row seats, and the rear load area.2001 onwardBody & Rust
OccasionalBody & Rust $500–$3,000 to fix

Vehicles sourced from northern Japan or cold-climate regions were exposed to road salt and winter moisture over their Japanese service life. Corrosion begins under the factory undercoating and progresses through the floor pan, inner sill sections, rear wheel arch lips, spare tyre recess, and suspension sub-frame mounting points. By the time corrosion is visible from outside the vehicle, structural sections can already be significantly compromised. The extent of damage is typically not apparent from a casual inspection.

Symptoms to notice

  • Rust bubbles or blistering on painted sill or lower door edge
  • Soft spots or perforations in floor pan discovered under carpet
  • Rust staining in rear wheel arches or spare tyre well
  • Flaking or bubbling undercoating at suspension mounting points

What to check

  1. Lift all floor carpets and inspect the floor pan directly, focusing on the centre tunnel, under second and third row seats, and the rear load area.
  2. Probe all four inner sills firmly with a screwdriver to detect structural rust behind the paintwork.
  3. Inspect both rear wheel arch lips and the spare tyre recess.
  4. Check the sub-frame mounting reinforcements for flaking undercoating.
  5. If a workshop inspection is possible: Lift the vehicle on a hoist for a full underbody inspection — a roadworthy check alone is insufficient to identify hidden rust.

Where to look: Floor pan, inner sills, rear wheel arches, spare tyre recess, sub-frame mounting points

Parts involved: Body corrosion.

Ask the seller

  • “In which prefecture of Japan was this vehicle registered and primarily operated?”
  • “Has an independent underbody rust inspection been carried out by a workshop?”

03Rear Suspension Bush Collapse and Deterioration

Look for cracked, collapsed, or heavily deformed rubber with the metal inner sleeve visibly displaced.petrol2007–2021Suspension
Read the full fault: symptoms, where to look, what to ask the seller

04Front Lower Control Arm Bush Deterioration

Visually inspect the rubber bush material: cracking, splitting, or visible voids in the rubber are rejection criteria.2007 onwardSuspension
Very commonSuspension $450–$1,100 to fix

The front lower control arms on ZRR70 and ZRR80 Noah models use rubber-bonded bushes at both the subframe pivot and the ball-joint end. These bushes deteriorate progressively in NZ conditions, combining UV degradation, road salt exposure, and the high vehicle weight of a fully-loaded 8-seat van. As the bushes soften and crack, the control arm develops angular movement under braking and cornering loads, causing vague steering, clunking, and uneven front tyre wear. The inner subframe bush deteriorates faster than the outer. Failed bushes cause the front suspension geometry to shift under load, making the vehicle difficult to align precisely. Replacement is typically carried out as a complete lower arm assembly rather than bush-only press-in repair, as most independent shops press the entire arm.

The front wheel of a car splayed outward with the lower control arm hanging down after a ball joint separation.Example of the part — not this vehicle

A separated lower ball joint: the control arm has dropped and the wheel has splayed out under the guard.

Elfix · CC0 · Wikimedia Commons

Symptoms to notice

  • Clunking or thumping from the front suspension over bumps, speed humps, or sharp road edges
  • Front end vagueness or wandering on straight roads, requiring constant small steering corrections
  • Uneven front tyre wear — excessive wear on inside or outside shoulder despite recent alignment
  • Vehicle pulling to one side under firm braking from highway speed

What to check

Visually inspect the rubber bush material: cracking, splitting, or visible voids in the rubber are rejection criteria. Check for fresh alignment report — if caster or camber is out of specification and the vehicle has new tyres, suspect bush wear preventing correct geometry. Drive over a sharp bump at low speed and listen for a thud or double-knock from the front. If a workshop inspection is possible: With the vehicle on a hoist, grasp each front lower arm and attempt to move it vertically and rearward — any movement beyond 1–2 mm indicates bush wear.

Where to look: Front lower control arm, inner subframe pivot bush and outer arm-to-knuckle bush, both sides

Parts involved: Ball joint.

Ask the seller

  • “Has the vehicle had a recent wheel alignment, and did the report note any suspension wear?”
  • “Is there any clunking from the front when going over bumps or speed humps?”
  • “Have the front lower control arms or bushes been replaced?”

05Brake Caliper Guide Pin Seizure

After a test drive of moderate length, carefully feel each wheel rim near the hub for unusual heat.2001 onwardBrakes
CommonBrakes $150–$480 to fix

Both AZR60 and ZRR80 Noahs use sliding-caliper disc brakes at the front and typically drum or sliding-caliper disc brakes at the rear. The floating caliper design relies on two hardened steel guide pins coated in high-temperature grease to allow the caliper body to slide freely and apply equal pressure to both inner and outer brake pads. New Zealand's combination of road salt and high rainfall causes the guide pin bores to corrode, the rubber boots to crack, and the grease to wash out; once a pin seizes, the caliper cannot retract fully after braking, causing the outboard pad to drag continuously against the disc. This leads to accelerated pad and disc wear on one side, uneven braking, pulling under heavy stops, and in severe cases sufficient heat to distort the disc or boil the brake fluid locally.

Symptoms to notice

  • Vehicle pulls to one side during braking, requiring the driver to correct the steering
  • One wheel significantly hotter than its counterpart after normal driving, detectable by carefully feeling the wheel rim
  • Uneven brake pad wear with the outer pad worn much thinner than the inner pad on the same caliper
  • Grinding or squealing noise from one wheel even when the brake pedal is not applied, caused by a dragging pad

What to check

After a test drive of moderate length, carefully feel each wheel rim near the hub for unusual heat; a seized caliper will make one wheel noticeably hotter than its opposite. Inspect the guide pin dust boots for cracking or missing sections. Check pad thickness on both sides of each caliper; a significant difference between inner and outer pad thickness confirms caliper drag. If a workshop inspection is possible: Remove the wheels and attempt to slide each caliper by hand on its guide pins—it should move freely with light finger pressure.

Where to look: Front and rear brake caliper mounting brackets at each wheel; guide pins are the two bolts that allow the caliper body to slide on the bracket

Parts involved: Brake disc and pads.

Ask the seller

  • “When were the brake calipers last serviced, including guide pin cleaning and re-greasing?”
  • “Does the car pull to either side when you apply the brakes firmly?”
  • “Have the brake pads and discs been replaced as a matched set, or have pads been replaced individually due to uneven wear?”

06Electric Power Steering Rack Knock and Rattle

Drive slowly over a speed bump or rough road surface and listen for a knock or rattle that coincides with steering wheel vibration.2007 onwardSuspension
CommonSuspension $300–$1,800 to fix

Noah models of both ZRR70 and ZRR80 generations use an electric power steering (EPS) rack. A known failure mode is the development of a knock or rattle from the steering rack over road imperfections, caused by internal wear in the rack housing, worn tie-rod end sockets, or loosening of the EPS motor mount to the rack body. The rattle is distinct from suspension noise — it transmits directly through the steering column and is most evident at low speed over rough surfaces. In some cases the EPS motor drive gear or intermediate shaft splines develop lash, producing a knock on initial steering input from centre. Early intervention with tie-rod replacement or rack mount tightening can arrest the fault; a worn rack housing requires full rack replacement.

Symptoms to notice

  • Clunking or rattling noise from the steering rack area when driving over potholes or road joints
  • Knock felt through the steering wheel rim when hitting a bump while cornering
  • Loose or notchy feeling on-centre in the steering with slight free play before effort builds
  • Intermittent EPS warning light (orange steering wheel icon) during cold weather starts

What to check

  1. Drive slowly over a speed bump or rough road surface and listen for a knock or rattle that coincides with steering wheel vibration.
  2. With the vehicle stationary, have a second person sharply turn the wheel left and right while you listen under the bonnet for clunking from the rack or intermediate shaft.
  3. Check for free play in the steering by gently rocking the wheel left and right — more than 10 mm of play at the rim before the rack moves indicates internal wear.
  4. Inspect tie-rod ends for play by gripping and attempting to move them with the wheel straight.

Where to look: Steering rack behind front subframe, EPS motor on rack body, intermediate steering shaft

Parts involved: Steering rack.

Ask the seller

  • “Is there any knock or rattle from the steering when going over bumps?”
  • “Has the steering rack, tie-rod ends, or EPS components been serviced or replaced?”
  • “Does the steering feel tight and direct with no free play on-centre?”
Depends on the exact engine — 15 moreDocumented for a specific engine we could not confirm from what you picked. Check the engine code on the car.
Engine, transmission & cooling10

01Inverter Electric Coolant Pump Failure (P0A93)

With the engine warm, listen for a faint whirring from the inverter coolant pump near the front-left of the engine bay.hybrid2014 onwardCooling
OccasionalCooling $700–$6,000 to fix

Can't confirm for this car

The ZWR80 hybrid uses a dedicated electric water pump to circulate coolant through the power inverter. This pump is a known wear item across Toyota hybrid platforms and fails due to impeller erosion and motor brush wear, setting code P0A93. Without coolant flow the inverter overheats within minutes of sustained load; continued driving risks permanent inverter damage, turning a sub-$1,000 pump job into a $4,000–6,000 inverter replacement.

Symptoms to notice

  • P0A93 (Inverter Cooling System Performance) or P0A94 fault code stored
  • Hybrid system warning triangle illuminated
  • Audible grinding or absence of expected pump hum from engine bay on start-up
  • Inverter coolant reservoir level drops over time with no external leak
  • Vehicle enters reduced-power mode or shuts down hybrid drive under sustained acceleration

What to check

With the engine warm, listen for a faint whirring from the inverter coolant pump near the front-left of the engine bay. Check the inverter coolant reservoir (separate small tank, usually near the strut tower) for correct level and absence of rust-coloured contamination indicating pump seal wear. If a workshop inspection is possible: An OBD scanner should show no P0A93 or P0A94 codes.

Where to look: Engine bay, front-left: small electric pump on dedicated inverter coolant circuit; inverter mounted above transmission

Parts involved: Water pump.

Ask the seller

  • “Has the inverter cooling pump ever been inspected or replaced, and can you show the service record?”
  • “Is there any history of hybrid system warning lights or reduced-power events?”
  • “Has the inverter coolant been flushed and refilled on schedule with Toyota Super Long Life Coolant?”

023ZR-FAE Valvematic Unit Failure

Cold-start the engine and monitor idle quality for the first 60–90 seconds: a stumbling, hunting or surging idle is the earliest indicator.petrol2014–2021Engine
OccasionalEngine $2,000–$5,500 to fix

Can't confirm for this car

Toyota's Valvematic system on the 3ZR-FAE provides continuous variable intake valve lift via an intermediary shaft and eccentric actuator. The actuator motor and internal gearing are susceptible to wear and seizure, particularly when serviced with non-OEM oil or at extended intervals. A failed Valvematic unit cannot be repaired in isolation; the entire assembly requires replacement, making this one of the most expensive non-powertrain failures on the petrol Noah. Symptoms often present gradually as idle instability before a hard fault.

Symptoms to notice

  • Unstable or fluctuating idle, especially on cold start
  • P0011 (camshaft timing over-advanced) or Valvematic system DTCs
  • Reduced power output and sluggish throttle response
  • Rattle or knocking from the valve cover area at idle
  • Increased fuel consumption without other apparent cause

What to check

Cold-start the engine and monitor idle quality for the first 60–90 seconds: a stumbling, hunting or surging idle is the earliest indicator. Scan for codes P0011, P0021, or Valvematic-specific Toyota codes (P1349). Physically inspect the Valvematic actuator housing on the left side of the cylinder head for oil seepage, and ask whether 0W-20 Toyota-specified oil has been used consistently.

Where to look: Left (intake) side of cylinder head, between camshaft and valve train

Ask the seller

  • “Has the Valvematic system ever been inspected, serviced, or replaced?”
  • “What oil specification and change interval has been used — always 0W-20 or 5W-30 Toyota-approved?”
  • “Has the vehicle ever shown idle instability or engine management warning lights?”

033ZR-FAE Excessive Oil Consumption

Check oil level on dipstick and ask when it was last topped up.petrol2014–2022Engine
CommonEngine $300–$4,500 to fix

Can't confirm for this car

The 3ZR-FAE 2.0L engine in ZRR80 Noah petrol models is affected by a piston ring design deficiency documented in Toyota service bulletins. Oil scraper rings accumulate carbon and lose effectiveness, allowing oil to be consumed in combustion. Consumption rates of one litre per 1,000 km have been reported. Unchecked low oil level leads to accelerated engine wear.

Symptoms to notice

  • Oil level dropping significantly between service intervals requiring mid-interval top-ups
  • Blue-grey smoke from exhaust on startup or under hard acceleration
  • Oil-fouled spark plugs on inspection
  • Low oil warning light appearing before the next scheduled service
  • Carbon deposits visible inside exhaust tip

What to check

  1. Check oil level on dipstick and ask when it was last topped up.
  2. Observe exhaust during cold start and under brisk acceleration for blue smoke.
  3. Inspect spark plugs for oil fouling if accessible.
  4. Request full oil service history to identify whether intervals have been shortened to compensate.

Where to look: Engine internal — piston rings and cylinder bores, 3ZR-FAE 2.0L four-cylinder

Ask the seller

  • “How often has the engine oil needed topping up between scheduled services?”
  • “Has any blue smoke been noticed from the exhaust during startup or acceleration?”
  • “Has any piston ring or oil consumption repair been carried out?”

043ZR-FAE/FE Timing Chain Stretch and Tensioner Wear

Cold-start the engine and listen for 5 to 10 seconds for chain rattle from the timing cover at the front of the engine before oil pressure builds.petrol2007 onwardEngine
OccasionalEngine $1,200–$2,800 to fix

Can't confirm for this car

The 3ZR-FAE and 3ZR-FE engines use a single-row timing chain with a hydraulic tensioner. Extended oil change intervals or low oil levels starve the tensioner of pressure, allowing the chain to stretch. The 3ZR-FAE variant shows slightly earlier chain stretch onset compared to the 3ZR-FE, with cases reported from around 130,000 km with poor service history. A stretched chain disrupts VVT phasing and in severe cases can jump a sprocket tooth, causing catastrophic valve-to-piston contact.

The front of a dual overhead camshaft engine with the timing cover removed, exposing the timing chain and sprockets.Example of the part — not this vehicle

The front of a twin-cam engine with the timing cover off — chain, sprockets and guides.

Logansenf · CC BY-SA 4.0 · Wikimedia Commons

Symptoms to notice

  • Cold-start rattling from front of engine that disappears within 30 seconds of oil pressure build-up
  • Check engine light with camshaft position or VVT timing codes
  • Rough idle during warm-up phase
  • Increasing rattle duration on cold starts as the fault progresses

What to check

Cold-start the engine and listen for 5 to 10 seconds for chain rattle from the timing cover at the front of the engine before oil pressure builds. Any rattle lasting more than a few seconds is a warning sign. Scan for camshaft timing, VVT, or crankshaft correlation codes. Request full service history to verify oil changes at intervals no longer than 10,000 km. Risk is highest above 150,000 km with an incomplete history.

Where to look: Timing chain inside front timing cover, front of engine

Parts involved: Timing chain.

Ask the seller

  • “Can you provide full service history showing consistent oil change intervals?”
  • “Has the timing chain or tensioner ever been inspected or replaced?”

053ZR-FAE Valvematic VVT Actuator Sticking

Cold-start the engine first thing and observe idle quality for at least 3 minutes.petrol2013–2022Engine
Read the full fault: symptoms, where to look, what to ask the seller

062ZR-FXE Hybrid Water Pump Seal & Inverter Coolant Failure

Inspect the engine water pump weep hole area for coolant deposits.hybrid2014–2022Cooling
Read the full fault: symptoms, where to look, what to ask the seller

073ZR-FAE Water Pump Seal Failure at 80-120k km

petrol2013–2022Cooling
Read the full fault: symptoms, where to look, what to ask the seller

083ZR-FAE Intake Manifold and Throttle Body Carbon Fouling

With the engine warm and at idle, observe the tachometer for hunting or fluctuating RPM between 600–900 rpm.petrol2014–2021Engine
CommonEngine $250–$700 to fix

Can't confirm for this car

The 3ZR-FAE's Valvematic system and intake design allow oil vapour from the PCV system to coat the intake manifold walls and throttle body plate over time. In higher-mileage examples this accumulation becomes thick enough to restrict airflow, causing erratic idle and hesitation. Unlike direct-injection engines where carbon loads the intake valves directly, the 3ZR-FAE's port injection keeps valves relatively clean, but the throttle body and manifold runners foul significantly without periodic cleaning.

Symptoms to notice

  • Idle RPM hunting or fluctuating between 600 and 1,000 rpm when warm
  • Hesitation or stumble on light throttle from standstill
  • Rough idle that improves after the engine reaches full operating temperature
  • Slight increase in fuel consumption without other mechanical cause
  • Occasional rough cold-start idle settling within 30–60 seconds

What to check

With the engine warm and at idle, observe the tachometer for hunting or fluctuating RPM between 600–900 rpm. Also check whether the idle stabilises after a light rev to 2,500 rpm, which temporarily clears deposits. If a workshop inspection is possible: Remove the air intake hose at the throttle body to inspect the throttle plate for thick black carbon deposits — some light coating is normal, heavy build-up above 2mm indicates neglect.

Where to look: Throttle body on top of engine at air intake junction; intake manifold runners along the top of the cylinder head

Parts involved: Intake manifold.

Ask the seller

  • “Has the throttle body or intake manifold been cleaned, and at what mileage?”
  • “Has the vehicle ever idled roughly or shown hesitation under light acceleration?”
  • “What is the service history showing PCV system maintenance or inspections?”

09Super CVT-i K313 Belt Judder Under Light Throttle

Test drive on a gentle incline at 40-50 km/h with very light throttle application for at least 10 minutes including a warm transmission.petrol2013–2022Transmission
Read the full fault: symptoms, where to look, what to ask the seller

10CVT Shudder and Judder Under Light Acceleration

During a test drive, accelerate gently from a standstill to 60 km/h with light throttle and note any vibration or shudder through the floor or seat.petrol2007–2021Transmission
CommonTransmission $200–$8,500 to fix

Can't confirm for this car

Both the ZRR70 and ZRR80 Voxy are fitted with Toyota's K313 (ZRR70) or K317 (ZRR80) CVT gearbox, and both are susceptible to a characteristic shudder or judder felt through the drivetrain under light throttle at speeds between 20–60 km/h. The primary cause is degraded CVT fluid losing its friction-modifier properties, which allows the steel push-belt to slip micro-cyclically against the pulleys; in advanced cases the pulley contact surfaces are scored and fluid change alone will not resolve the fault.

Symptoms to notice

  • Pronounced shudder or vibration felt through the cabin under light throttle at low to mid speeds
  • Sensation of the drivetrain slipping or pulsing during steady-speed cruising
  • Delayed or sluggish take-up from rest, particularly when the transmission is cold
  • CVT fluid that is brown, opaque, or smells burnt when checked

What to check

  1. During a test drive, accelerate gently from a standstill to 60 km/h with light throttle and note any vibration or shudder through the floor or seat.
  2. Check the CVT fluid colour via the dipstick or drain plug — fluid should be pink/red; brown or burnt-smelling fluid indicates degradation.
  3. Ask for full service records showing CVT fluid changes; Toyota recommends fluid renewal every 40,000 km in severe conditions but many owners skip this service.

Where to look: CVT transaxle unit mounted transversely at the front of the vehicle, below and forward of the engine

Parts involved: CVT belt and pulleys.

Ask the seller

  • “Has the CVT fluid ever been changed, and do you have a receipt showing the correct Toyota-specification fluid was used?”
  • “Have you ever felt any shudder, vibration, or hesitation when pulling away or cruising at light throttle?”
  • “Has the transmission ever been inspected or serviced by a Toyota specialist?”
Electrical5

01ZWR80 Hybrid MG2 Transaxle P3190 Traction Fault

Request a Toyota Techstream or Autel hybrid-capable scan of the hybrid ECU — a basic OBD reader will not access P3190.hybrid2014–2022Electrical
OccasionalElectrical $3,500–$13,000 to fix

Can't confirm for this car

The ZWR80 hybrid transaxle houses Motor Generator 2 (MG2), which provides primary drive torque to the front wheels. Degradation of MG2 resolver sensor accuracy, motor winding insulation breakdown, or inverter IGBT gate drive faults triggers DTC P3190 (HV motor power supply fault) and related codes P3175, P3125, or P0A1A. The dashboard illuminates the red hybrid system warning triangle and in most cases disables EV drive mode, forcing the ICE to run continuously. In severe cases the hybrid system enters failsafe limp mode limiting vehicle speed to approximately 40 km/h. High-mileage units over 180,000 km imported from Japanese taxi or commercial fleets carry elevated risk. Repair requires Toyota dealer-level Techstream diagnostics to isolate the fault to the resolver, inverter, or motor assembly before committing to transaxle replacement.

Symptoms to notice

  • Red hybrid system warning triangle on instrument cluster
  • Traction control (TRAC) warning light
  • Loss of EV drive mode — engine runs continuously
  • Reduced power limp mode, vehicle limited to approx 40 km/h
  • P3190, P3175, or P0A1A OBD fault codes on hybrid scanner

What to check

  1. Request a Toyota Techstream or Autel hybrid-capable scan of the hybrid ECU — a basic OBD reader will not access P3190.
  2. Test drive under load including EV mode engagement.
  3. Check the hybrid battery state-of-health percentage.
  4. Inspect HV coolant level in the inverter coolant reservoir.
  5. Verify odometer authenticity against service records for high-mileage import risk.

Where to look: Hybrid transaxle beneath the engine — MG2 motor is integrated into the transaxle housing on the front axle

Ask the seller

  • “Has the hybrid warning triangle ever illuminated?”
  • “Has the vehicle been to a Toyota dealer for any hybrid system diagnosis or repair?”
  • “What is the high-voltage battery state-of-health percentage?”
  • “What is the documented import odometer history and source fleet (taxi, private)?”

02ZWR80 12V Auxiliary Battery Hybrid System Lockout

Battery must hold above 12.4V resting and above 11.5V under load.hybrid2014–2022Electrical
Read the full fault: symptoms, where to look, what to ask the seller

03High-Voltage Hybrid Battery Pack Degradation (P3000)

Request a hybrid battery state-of-health scan showing individual cell voltages and capacity percentage.hybrid2014 onwardElectrical
Read the full fault: symptoms, where to look, what to ask the seller

042ZR-FXE Hybrid HV Battery Cell Degradation

The ZWR80-series Noah hybrid uses a NiMH high-voltage battery pack located under the rear seat.hybrid2014 onwardElectrical
Read the full fault: symptoms, where to look, what to ask the seller

05ZRR80 Hybrid Battery Cooling Duct Blockage and Overheating

Start the vehicle and place your hand near the duct exhaust outlet (typically near the C-pillar trim): you should feel airflow.hybrid2014 onwardElectrical
OccasionalElectrical $150–$4,500 to fix

Can't confirm for this car

The ZRR80W Noah Hybrid uses the 2ZR-FXE petrol-electric drivetrain with a nickel-metal hydride (NiMH) traction battery pack housed under the rear seats. The battery is cooled by a cabin-air duct that draws air through an intake grille beneath the rear seats. This grille and duct accumulate carpet fibres, dust, and debris over time, severely restricting airflow and causing the battery management system to detect elevated cell temperatures. Persistent overheating degrades individual battery cells, reducing hybrid system capacity and triggering the red hybrid system warning. In severe cases the battery management system limits regenerative braking and electric motor assist, causing a permanent reduction in fuel economy and performance.

Symptoms to notice

  • Red hybrid system warning triangle on dashboard, sometimes with reduced power mode engaged
  • Fuel economy noticeably worse than expected — hybrid not deploying EV assist at low speeds
  • Cooling fan audible at high speed from rear of cabin in warm weather, even at rest
  • Hybrid battery state-of-charge gauge fluctuating rapidly or not charging to full during regenerative braking

What to check

  1. Start the vehicle and place your hand near the duct exhaust outlet (typically near the C-pillar trim): you should feel airflow.
  2. Check dashboard for any red or amber hybrid system warning icons.
  3. A cell voltage spread greater than 0.3V at rest indicates degradation.
  4. If a workshop inspection is possible: Use a scan tool capable of reading hybrid battery data (Toyota Techstream or equivalent) to view cell voltage spread and battery temperature values.
  5. Lift the rear seat cushion and inspect the battery cooling intake grille — it should be clear of lint and debris.

Where to look: Traction battery under rear passenger seat; cooling intake grille on rear seatbase; cooling duct routing to battery pack

Ask the seller

  • “Has the hybrid battery cooling duct and intake grille been cleaned?”
  • “Are there any hybrid system warning lights showing now or in recent history?”
  • “Has the hybrid battery been tested for cell balance and capacity?”
Other Toyota Voxy engines and years11 documented issues that do not apply to the one you picked.
Engine, transmission & cooling8

01Super CVT-i Belt Judder and Shudder Under Low-Load Acceleration

Test-drive at light throttle between 30 and 60 km/h on a flat road and note any rhythmic shudder or vibration through the floor.petrol2001–2007Transmission
Read the full fault: symptoms, where to look, what to ask the seller

021AZ-FSE Oil Pump Drive Gear Wear and Cold-Start Rattle

Cold-start the engine and listen for a metallic rattle from the front lower engine that clears within a few seconds.petrol2001–2007Engine
Read the full fault: symptoms, where to look, what to ask the seller

033ZR-FAE Valvematic Actuator Motor Failure

With the engine idling, listen for a rough or hunting idle that worsens when the engine is cold.petrol2007–2014Engine
Read the full fault: symptoms, where to look, what to ask the seller

041AZ-FSE High-Pressure Fuel Pump Failure

Request a fuel rail pressure test; pressure below specification at idle or under acceleration confirms pump wear.petrol2001–2007Engine
OccasionalEngine $800–$1,800 to fix

Does not apply

The 1AZ-FSE D-4 direct injection system requires a cam-driven high-pressure fuel pump to raise rail pressure to the levels needed for combustion-chamber injection. As the pump ages, wear to internal plunger surfaces and the cam follower, combined with sensitivity to degraded or contaminated fuel, reduces sustained rail pressure. Low rail pressure causes the ECU to attempt over-fuelling, producing a rich condition or hard hot-start that cannot be resolved by replacing the fuel filter alone.

Symptoms to notice

  • Hard hot-start requiring extended cranking
  • Rough idle and engine stumble under load
  • Hesitation on acceleration from low speed
  • DTC P0087 (fuel rail or system pressure too low)

What to check

  1. Request a fuel rail pressure test; pressure below specification at idle or under acceleration confirms pump wear.
  2. Check for stored DTCs relating to fuel system pressure or rail pressure sensor.
  3. Inspect fuel filter and quality.
  4. The HPFP on the AZR60G is a known failure part with replacement units widely listed for this specific chassis code.

Where to look: High-pressure fuel pump on cylinder head, driven by the exhaust camshaft

Parts involved: High-pressure fuel pump.

Ask the seller

  • “Has the high-pressure fuel pump ever been replaced?”
  • “Are there any stored fuel system fault codes?”

051AZ-FSE D4 Direct Injection Intake Valve Carbon Deposits

Check for rough idle, misfire DTCs (P0300-P0304), and smoke at idle.petrol2001–2007Engine
Read the full fault: symptoms, where to look, what to ask the seller

063ZR-FAE Excessive Oil Consumption via Valve Stem Seals

Check engine oil level — low level relative to recent top-up interval is a red flag.petrol2007–2014Engine
Read the full fault: symptoms, where to look, what to ask the seller

071AZ-FSE D-4 Fuel Dilution of Engine Oil

Pull the dipstick and smell for fuel contamination — oil should smell like oil, not petrol.petrol2001–2007Engine
Read the full fault: symptoms, where to look, what to ask the seller

08ZRR70 K112 CVT Belt Wear and Judder

The K112 CVT fitted to ZRR70 Noah develops shudder and slip as the belt surface wears.2007–2015Transmission
CommonTransmission

Does not apply

The K112 CVT fitted to ZRR70 Noah develops shudder and slip as the belt surface wears.

Symptoms to notice

  • The K112 CVT fitted to ZRR70 Noah develops shudder and slip as the belt surface wears.
  • Confirm with pre-purchase inspection by a qualified mechanic

What to check

The K112 CVT fitted to ZRR70 Noah develops shudder and slip as the belt surface wears.

Where to look: See description

Parts involved: CVT belt and pulleys.

Body, brakes, suspension & interior3

01Front Lower Control Arm Ball Joint Wear

With the front wheels raised, grip the tyre at 12 and 6 o'clock and apply opposing vertical force to detect axial ball joint play.2001–2007Suspension
CommonSuspension $320–$750 to fix

Does not apply

The AZR60/65 Voxy uses a MacPherson strut front suspension with a pressed-in lower ball joint on each lower control arm. The ball joint's polymer socket liner wears through normal load cycles, particularly on New Zealand roads where vehicles are frequently used with maximum passenger and cargo loads; once the liner wears, the metallic ball gains axial and radial play within the housing. Excessive play allows the wheel and hub to move unpredictably under braking and cornering loads, which degrades steering response and, in extreme cases where the joint separates, causes complete loss of directional control and wheel collapse — a recognised NZTA Warrant of Fitness rejection item.

The front wheel of a car splayed outward with the lower control arm hanging down after a ball joint separation.Example of the part — not this vehicle

A separated lower ball joint: the control arm has dropped and the wheel has splayed out under the guard.

Elfix · CC0 · Wikimedia Commons

Symptoms to notice

  • Clunking from the front suspension over bumps or during braking
  • Vague or wandering steering feel, particularly when changing direction at speed
  • Visible torn or cracked rubber dust boot on the ball joint housing

What to check

With the front wheels raised, grip the tyre at 12 and 6 o'clock and apply opposing vertical force to detect axial ball joint play; have an assistant observe the ball joint while you apply load; check for torn or cracked rubber dust boot which accelerates joint wear by allowing contamination.

Where to look: Lower control arm, one per side, at the junction of the arm and the wheel hub/knuckle assembly

Parts involved: Ball joint.

Ask the seller

  • “Has the vehicle recently passed a Warrant of Fitness, and were any front suspension items flagged?”
  • “Is there any clunking from the front suspension over rough roads or during braking?”

02Rear Multi-Link Suspension Bush Collapse

Watch for: Rear-end instability or wandering under load or during lane changes at highway speed.2001–2007Suspension
CommonSuspension $650–$1,600 to fix

Does not apply

The AZR60/65 rear suspension uses a multi-link arrangement with multiple bonded rubber-to-metal bushes on each trailing arm and lateral link. The rubber compound used in these bushes deteriorates through age, heat cycling, and exposure to road oils, causing the rubber to debond from its inner and outer metal sleeves or to crack internally. Collapsed bushes allow the rear wheel to change its camber and toe angle under load and during cornering, producing instability when the vehicle is heavily laden with passengers and luggage — the operational condition for which this platform was designed — and causing tyre wear patterns that reveal the geometry change before handling degradation becomes obvious.

Symptoms to notice

  • Rear-end instability or wandering under load or during lane changes at highway speed
  • Uneven rear tyre wear on inner or outer shoulder indicating toe or camber change
  • Visible cracking or separation of rubber in rear suspension bush housings

What to check

Watch for: Rear-end instability or wandering under load or during lane changes at highway speed. If a workshop inspection is possible: With the rear axle loaded to normal passenger weight, inspect each bush for visible rubber cracking, debonding from metal sleeves, or visible movement when a pry bar is applied; look for abnormal or uneven rear tyre wear (feathering on inner or outer edge) which indicates toe or camber shift from failed bushes.

Where to look: Rear multi-link assembly: trailing arm front and rear bushes, and lateral link inner bushes, both sides

Ask the seller

  • “Has the rear suspension ever had bush replacements or alignment corrections?”
  • “Is there any unusual tyre wear visible on the rear tyres?”

03Rear Tailgate Hinge Rust and Seizure

Open and close the rear tailgate several times, noting smoothness — any resistance, creaking, or stiffness indicates hinge corrosion.2007–2014Body & Rust
CommonBody & Rust $250–$900 to fix

Does not apply

The ZRR70 Noah uses a top-hinged rear tailgate with exposed steel hinges at the roofline junction. These hinges are prone to surface rust progressing to deep corrosion in NZ coastal and wet-climate conditions. The hinge pin and barrel corrode together, causing the tailgate to become stiff and eventually seize in the open or closed position. Secondary damage occurs when owners force a seized tailgate — the hinge plate tears away from the tailgate pressing, causing body damage that requires panel repair alongside hinge replacement. On ZRR80 models the tailgate uses a power liftgate mechanism; corrosion here affects the strut mounting points rather than the hinge pin, leading to strut bracket fatigue cracking.

Symptoms to notice

  • Rear tailgate stiff or creaking when opening, requiring increasing force over time
  • Visible orange rust on hinge pin barrels or around hinge mounting plates at roofline
  • Paint bubbling or blistering on body panel adjacent to upper tailgate hinges
  • Tailgate fails to latch fully or sits proud of body line on one side after forced opening

What to check

Open and close the rear tailgate several times, noting smoothness — any resistance, creaking, or stiffness indicates hinge corrosion. With tailgate open, inspect both hinge barrels and pins visually for surface rust, pitting, or seized movement. Check the hinge mounting plates on the body for bubbling paint or rust bleed, which indicates corrosion spreading behind the plate. Close the tailgate and inspect the seal line for even gap — a hinge that has shifted under corrosion load will show uneven gap or a misaligned lock latch.

Where to look: Rear tailgate upper hinge pins at roofline, and hinge mounting plates on tailgate and body

Parts involved: Body corrosion, Shock absorber / strut.

Ask the seller

  • “Does the rear tailgate open and close smoothly without stiffness or creaking?”
  • “Have the tailgate hinges been inspected for rust or treated with any rust inhibitor?”
  • “Is there any paint bubbling or rust visible around the tailgate hinge area?”

Toyota Voxy faults in detail

Narrowed to the Toyota Voxy · 2016. Each of these has its own page: the symptoms, where to look, what to ask the seller and what the repair costs. Free, no account needed.

What these repairs cost on other cars

Some of the Toyota Voxy’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.

Other Toyota models

Toyota Voxy buyer questions

Is the Toyota Voxy reliable?

Like any used car, it depends on the specific example and its service history. Across the 32 documented faults for the Toyota Voxy, the recurring problem areas are electrical, cooling, and suspension. A Toyota Voxy with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.

What are the most common problems with a used Toyota Voxy?

We've catalogued 32 known faults for the Toyota Voxy, covering electrical, cooling, and suspension. All 32 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.

How much do repairs cost on a Toyota Voxy?

Most single repairs on the Toyota Voxy fall between $450–$1,800 at NZ independent-workshop rates. Some of the 32 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.

Should I get a pre-purchase inspection on a Toyota Voxy?

Yes. A Toyota Voxy inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.