Audi A6 C7: common faults & what to check
The C7 is the Audi A6 built 2011–2019. It was sold here with the 2.0 TFSI, 3.0 TDI, and 3.0 TFSI. Of the 34 faults documented for the A6, 15 apply to this generation, each with its symptoms, what to inspect and a typical repair cost. Free, no account needed.
Check this exact Audi A6
- Odometer history
- Money owing
- Reported stolen
- Ownership history
34
Critical
$1,200–$4,500
72
You're looking at the C7
Now narrow it to the engine
A 2012 Audi A6 is the C7 generation (2011 to 2019).
Start your free check on this Audi A6
Pick the engine above first: the A6 came with 3, and without it the report has to show all of their faults. Pick the engine
Can't confirm for this car
Audi A6 · 2012
Narrowed to the year. No engine is recorded for this vehicle. Pick an engine to see which faults apply.
Tell us the engine, or check the engine code on the car, before relying on this.
- No engine is recorded for this vehicle.
matched on year only
What to look out for
Costly issue
Park on a level surface overnight and check front ride height in the morning before starting.
Air Suspension Front Strut Air Bladder Failure
The C7 A6 Adaptive Air Suspension uses rubber air bladder bellows on each front strut. The front bladders are prone to cracking at the convolute folds due to rubber degradation from UV exposure, ozone, and repeated compression cycles over time. A cracked bladder causes a slow or rapid air leak, dropping the front ride height — typically most visible after the vehicle has sat overnight. The air compressor attempts to compensate by running excessively, eventually burning out the compressor motor if the leak is not repaired. Replacement with genuine Audi bladders is required for lasting reliability; budget aftermarket units carry high re-failure rates in Australasian UV conditions.
What you would notice
Costly issue
Inspect ride height at all four corners for consistency.
Air Suspension Strut Perishing and Compressor Failure (C7)
The C7 A6 equipped with air suspension (standard on some Quattro variants and optional on others) uses air struts with rubber air bags that perish with age. Cracked air bags cause one or more corners to sag. The compressor runs continuously to compensate, overheating and burning out. Both front and rear struts fail; rear struts are the most common failure point on C7 examples in NZ. Given the age of C7 imports now entering the NZ used market, this fault is increasingly common and is frequently undisclosed by private sellers.
What you would notice
Costly issue
Inspect the vehicle after it has sat overnight — check all four corners are at equal, correct ride height.
Adaptive Air Suspension Compressor and Height Sensor Failure
The optional (and fitted as standard on many A6 variants sold in NZ/AU) Audi air suspension uses an electric compressor to maintain air spring pressure and four height sensors to communicate ride height to the control module. The compressor motor brushes wear out and the compressor membrane cracks, while the potentiometric height sensors corrode at their pivot points or suffer wiring harness chafing near the wheel arch. Both faults trigger the suspension warning light and can cause the vehicle to sit noticeably low on one or more corners overnight. Continued driving on a failed compressor accelerates air strut wear.
What you would notice
Costly issue
Repeat at 12 and 6 o'clock positions to check wheel bearing and strut top mount.
C7 Front Lower Control Arm Ball Joint and Bush Failure
The C7-generation A6 uses a multi-link front suspension with aluminium lower wishbones. The pressed-in rubber bushings at the front and rear of the lower control arm deteriorate from age and road grime, causing clunking over bumps and vague steering response. More critically, the lower ball joint (either integral to the arm or a separate pressed-in unit depending on the variant) wears through its housing, producing a knocking sound under braking and cornering. A failed ball joint is a loss-of-control risk. Audi specifies replacement of the complete arm rather than bush-only or ball-joint-only repair on most configurations.
What you would notice
Audi A6 service schedule
C7 · 2012–2015 · 2.0L TFSI 132kW - FWD
Due by distance
- 80,000 km
Full transmission fluid service if not already completed - the CVT fluid is vital for longevity.
- 100,000 km
Major milestone: water pump and thermostat housing inspections advised to prevent cooling system fatigue.
- 120,000 km
Spark plugs and ignition coils are typically due here, so the 2.0 TFSI engine runs efficiently and avoids misfires.
C7 · 2012–2014 · 2.8L V6 FSI - Quattro
Due by distance
- 100,000 km
Proactive transmission fluid flush if it hasn't been performed yet.
- 120,000 km
Suspension bushings and control arms might need a refresh here to maintain that signature Audi ride quality.
- 150,000 km
A wise time to inspect the cooling system, specifically the water pump and thermostat housing.
C7 · 2012–2015 · 2.0L TDI - FWD
Due by distance
- 100,000 km
Ensure the transmission fluid has been flushed and replaced to maintain smooth CVT operation.
- 120,000 km
Check the integrity of suspension control arm bushings, which can impact ride quality.
- 150,000 km
Auxiliary drive belts and tensioners should be inspected for fraying or cracking.
C7 · 2012–2018 · 3.0L V6 TFSI Supercharged - Quattro
Due by distance
- 80,000 km
Major DSG/S-Tronic transmission service interval, including oil and filter replacement.
- 100,000 km
Review the water pump, thermostat and PCV valve condition - known wear items on the 3.0L V6 platform.
- 120,000 km
Have the supercharger drive belt inspected for cracking or fraying, to keep performance consistent.
C7 · 2012–2018 · 3.0L V6 TDI 180kW - Quattro
Due by distance
- 100,000 km
Thorough transmission fluid and filter change for the S-Tronic system.
- 120,000 km
Auxiliary belt tensioners and water pump components get inspected here as part of preventative care.
- 150,000 km
Suspension components like shock absorbers and bushings are typically assessed for fatigue.
See all 15 issues for this one
Body, brakes, suspension & interior
01Air Suspension Front Strut Air Bladder Failure
The C7 A6 Adaptive Air Suspension uses rubber air bladder bellows on each front strut. The front bladders are prone to cracking at the convolute folds due to rubber degradation from UV exposure, ozone, and repeated compression cycles over time. A cracked bladder causes a slow or rapid air leak, dropping the front ride height — typically most visible after the vehicle has sat overnight. The air compressor attempts to compensate by running excessively, eventually burning out the compressor motor if the leak is not repaired. Replacement with genuine Audi bladders is required for lasting reliability; budget aftermarket units carry high re-failure rates in Australasian UV conditions.
Symptoms to notice
What to check
Ask the seller
02Air Suspension Strut Perishing and Compressor Failure (C7)
03Adaptive Air Suspension Compressor and Height Sensor Failure
04C7 Front Lower Control Arm Ball Joint and Bush Failure
Depends on the exact engine — 11 more
Engine, transmission & cooling
012.0 TDI CGLC Balance Shaft Chain Failure
Can't confirm for this car
Can't confirm for this car
The EA189 2.0 TDI (engine code CGLC) uses a secondary balance shaft chain driven off the crankshaft to eliminate second-order vibration. This chain, its hydraulic tensioner, and plastic guide rails are prone to stretching and failure at high mileage or under extended oil service intervals. As the chain elongates it takes the balance shaft out of phase, causing severe engine vibration and knock. Complete chain or guide failure allows the balance shaft to seize, destroying the oil pump drive integrated into the balance shaft module. Sudden oil pressure loss results in catastrophic main bearing and connecting rod damage requiring engine replacement.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
023.0 TDI B-bank Timing Chain Tensioner and Sprocket Failure
Can't confirm for this car
Can't confirm for this car
The B-bank (right cylinder bank) timing chain tensioner loses hydraulic pressure or the plastic chain guide wears through on the CDUD and CKVB 3.0 TDI V6. The chain can jump teeth or snap, bending valves and causing catastrophic engine damage. The failure occurs without warning and is more pronounced on high-mileage examples that have not had regular oil changes with specified low-SAPS oil. Audi issued a TSB and extended warranty in some markets but this is not universally covered.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
032.0 TFSI Cam Follower / HPFP Wear
Can't confirm for this car042.0 TFSI Timing Chain Tensioner Failure
Can't confirm for this car052.0 TFSI EA888 Excessive Oil Consumption
Can't confirm for this car063.0 TDI EGR Cooler Internal Crack and Coolant Ingress
Can't confirm for this car
Can't confirm for this car
The exhaust gas recirculation cooler on the CDUD and CKVB 3.0 TDI engines is an aluminium heat exchanger that transfers heat from recirculated exhaust gas into the engine coolant. Thermal cycling causes the internal matrix to crack, initially causing a small coolant loss with white exhaust smoke at idle. As the crack grows, coolant enters the intake manifold and can cause a hydrostatic lock event or contaminate the EGR valve. In severe cases the intake manifold must also be replaced due to coolant pooling and corrosion.
Symptoms to notice
What to check
Ask the seller
072.0 TFSI timing chain tensioner rattle (EA888)
Can't confirm for this car
Can't confirm for this car
The C7 A6 2.0 TFSI shares the EA888 chain-tensioner weakness of its A4/A5/Q5 siblings, especially on earlier build cars. A worn tensioner lets the chain go slack when parked, producing a cold-start rattle and, in the worst case, a jumped chain and bent valves. Check exactly as you would on any EA888 - the cold first start tells the story.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
083.0 TFSI supercharged coolant leaks and water pump failure
Can't confirm for this car
Can't confirm for this car
The C7 A6 3.0 TFSI is supercharged, with coolant hoses and an intercooler tucked under the supercharger in the engine 'V'. The water pump (often with a plastic impeller) fails and the buried coolant lines leak, and access is poor so labour is significant. It is one of the most-reported issues on this engine; a car that runs warm or loses coolant needs proper investigation before purchase.
Symptoms to notice
What to check
Ask the seller
092.0 TFSI and 3.0 TFSI Intake Valve Carbon Deposit Buildup
Can't confirm for this car
Can't confirm for this car
All TFSI petrol engines in the A6 use gasoline direct injection (GDI), where fuel is sprayed directly into the combustion chamber rather than the intake port. This means fuel never washes the intake valves, and oil vapor from the positive crankcase ventilation (PCV) system coats the valve stems and backs with hard carbon deposits over time. By 60,000-100,000 km the deposits restrict airflow enough to cause rough idle, misfires, and reduced power. The only effective remedy is walnut shell blasting of the intake ports, which requires intake manifold removal.
Symptoms to notice
What to check
Ask the seller
10S-Tronic DL501 Mechatronic Unit Failure
Can't confirm for this car11Multitronic CVT judder and failure (front-wheel-drive A6)
Can't confirm for this carOther Audi A6 engines and years
Engine, transmission & cooling
01Twin turbo failure from coked oil feed lines and screens (2.7T biturbo)
Does not apply022.7 / 3.0 TDI rear timing chain tensioner rattle (pre-2008 risk)
Does not apply
Does not apply
The C6 V6 TDI drives its timing chains from the flywheel/rear end of the engine, and earlier (pre-2008) upper tensioners can wear and let the chain go slack, producing a cold-start rattle. If the chain jumps, valve-to-piston contact causes major internal damage, and because the chains are at the back of the engine the repair means removing the gearbox. Later revised tensioners are more robust; a rattling cold start on an early car should be taken seriously.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
03Timing belt, tensioner or water pump failure destroying valves (1.8T 20v, 2.4/2.8 30v V6, 2.7T biturbo)
Does not apply04Judder, slipping and control unit failure (01J Multitronic (A6 C5))
Does not apply05Oil sludge and clogged oil pickup screen starving the engine (1.8T 20v AEB/APU/AWT)
Does not apply063.0 TFSI DKNA Timing Chain Tensioner Wear
Does not apply
Does not apply
The EA839 3.0 TFSI V6 (DKNA) in the C8 A6 uses hydraulic chain tensioners and plastic guide rails on both camshaft drive banks. Under extended oil service intervals or low oil pressure at start-up, the tensioners lose pre-load and the chains develop elongation on one or both banks. The condition presents as a brief cold-start rattle that clears within seconds as oil pressure builds. If ignored the chains can develop enough slack to cause camshaft timing variance on both banks independently. Early intervention limits repair to tensioner and guide rail replacement; delayed repair risks camshaft and valve damage on a fresh-generation engine.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
07AdBlue SCR System NOx Sensor and Injector Failure (Post-Euro 6 3.0 TDI)
Does not apply
Does not apply
Euro 6 compliant 3.0 TDI variants (CKVB and later) use a selective catalytic reduction (SCR) system with AdBlue injection to reduce NOx emissions. The NOx sensor upstream and downstream of the SCR catalyst, as well as the AdBlue dosing injector and its heating element, are documented failure points. A failed NOx sensor or blocked injector triggers an escalating warning system: after a set number of engine starts the car enters a performance-limited mode, and eventually will not start until the fault is repaired and reset by a dealer. AdBlue injector nozzle carbonising is particularly common in low-mileage city-use vehicles.
A common-rail diesel injector. Contamination damages the nozzle at the tip.
Symptoms to notice
What to check
Ask the seller
08Camshaft lobe and rocker follower wear (2.5 TDI V6 AFB/AKE)
Does not apply093.2 FSI Valve Stem Seal Failure & Oil Burn
Does not apply102.0 TDI DPF Premature Clogging
Does not apply112.7 / 3.0 TDI EGR cooler soot clogging and coolant seepage
Does not apply122.0 TFSI crankcase breather (PCV) and coolant thermostat weeps
Does not apply
Does not apply
The C8 A6's 2.0 TFSI is generally strong, but the plastic crankcase breather/PCV and the integrated thermostat-and-water-pump module are the common leak points as the car ages - the PCV can cause rough running and oil misting, the coolant module can weep. These are the routine ageing items on an otherwise reliable engine; there is no widespread catastrophic fault on the C8 four-cylinder.
Example of the part — not this vehicleA double-valve engine thermostat, labelled: the wax capsule is what sticks.
Symptoms to notice
What to check
Ask the seller
Electrical
01Coil-on-plug ignition coil failure and misfire (1.8T 20v, 2.7T biturbo)
Does not apply0248V mild-hybrid / start-stop faults and rough restarts
Does not apply
Does not apply
The C8 A6 uses a 48-volt mild-hybrid system with a belt-driven starter-generator that handles the frequent engine stop-start and coasting. Owners report harsh or slow engine restarts, start-stop dropping out, and occasional 12V/48V electrical warnings, sometimes traced to the auxiliary battery or the starter-generator. It rarely leaves you stranded but can be an expensive out-of-warranty diagnosis.
Symptoms to notice
What to check
Ask the seller
03MMI dual-touchscreen software glitches and blank screens
Does not apply
Does not apply
The C8 A6's twin-touchscreen MMI can freeze, reboot, or go black, and features such as reversing camera, phone connection or climate control (which lives in the lower screen) can drop out until a restart or software update. It is usually a software/module issue rather than a wiring fault, but a persistently faulty screen is costly out of warranty because so many functions depend on it.
Symptoms to notice
What to check
Ask the seller
04Instrument cluster display pixel failure (C5 driver information display)
Does not apply
Does not apply
The monochrome LCD in the middle of the C5 A6 instrument cluster (driver information display showing radio, trip computer, gear and warnings) loses pixels and lines over time because of a failing ribbon connection and display. It becomes hard or impossible to read warning messages, the odometer segments or the selected gear. Audi offered no fix; the usual repair is sending the cluster to a specialist for a new display, which also keeps the original odometer reading.
Symptoms to notice
What to check
Ask the seller
Body, brakes, suspension & interior
01Worn control arm bushes and ball joints (A6 C5 front multi-link)
Does not apply02Front multi-link control-arm bush and ball-joint wear
Does not apply
Does not apply
The C5/C6 A6 uses a multi-link front suspension with numerous alloy control arms whose bushes and ball-joints wear out, producing knocking over bumps and vague steering. It is a defining wear area for these cars - a full arm kit per side is a common job by 150,000 km. Not dangerous if caught, but a clunky, wandering front end is a bargaining point and, if ignored, chews tyres.
Example of the part — not this vehicleA separated lower ball joint: the control arm has dropped and the wheel has splayed out under the guard.
Symptoms to notice
What to check
Ask the seller
Fluid leaks
01Cam chain tensioner gasket and valve cover oil leaks onto the exhaust (2.4/2.8 30v V6, 2.7T)
Does not apply
Does not apply
The 30v V6 family has a small chain linking the two camshafts in each head, with a tensioner sealed by a rubber gasket and half-moon plugs, and these plus the valve cover gaskets harden and leak oil onto the exhaust manifolds. It gives a burning oil smell in the cabin and oily heads, and a failed crankcase breather (the vacuum booster / PCV valve) builds pressure that makes the leaks worse. It is normally fixed alongside the timing belt because the covers come off anyway; left alone it is a fire and smoke nuisance and can drip onto the belt.
Example of the part — not this vehicleThe front of a twin-cam engine with the timing cover off — chain, sprockets and guides.
Symptoms to notice
What to check
Ask the seller
Audi A6 faults in detail
What these repairs cost on other cars
Some of the Audi A6’s documented faults are repairs other models share. Each page lists the documented NZ cost for every model it affects.
Other Audi models
Audi A6 buyer questions
Is the Audi A6 reliable?
Like any used car, it depends on the specific example and its service history. Across the 34 documented faults for the Audi A6, the recurring problem areas are engine, transmission, and suspension. A Audi A6 with a full service history and no signs of the issues listed on this page can be a sound buy but each one needs to be checked individually before you commit.
What are the most common problems with a used Audi A6?
We've catalogued 34 known faults for the Audi A6, covering engine, transmission, and suspension. All 34 are written out in full on this page, with the symptoms to notice, what to inspect, and typical repair costs for each. Free to read, no account needed.
How much do repairs cost on a Audi A6?
Most single repairs on the Audi A6 fall between $1,200–$4,500 at NZ independent-workshop rates. Some of the 34 documented faults cost less and a few cost considerably more, and no one car needs them all. Knowing which ones to look for before you view is what lets you negotiate the price down or walk away.
Should I get a pre-purchase inspection on a Audi A6?
Yes. A Audi A6 inspection focused on its known weak points is the single best way to avoid an expensive mistake. KickTyres gives you a guided, model-specific inspection plus a market valuation and negotiation figure for $24.90 far less than the cost of missing one of the faults on this page.